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Are you considering adding kiosks to your fast casual or quick serve restaurant? According to Hospitality Technology’s annual Restaurant Technology Study for 2019,  26% of respondents plan to add kiosk hardware for the first time. Among digital engagement innovators, the number is higher: 44% of these leaders will be making preliminary investments in kiosks.

So is now a good time for self-order? The stats seem to point to Yes. Check out our top 10 compelling reasons now is the time to consider kiosks for your restaurant.

1. 6 to 8 months: Touchscreen kiosks pay for themselves in this timeframe.

2. 65% of customers would visit an establishment more often if it had self-service kiosks.¹

3. 30% of customers prefer to order from a kiosk versus a cashier, even if the lines are equal in length.¹

4. 25% of restaurant customers have used a self-ordering kiosk at a restaurant within the past three months.¹

5. 41% of quick-service operators plan to devote more resources to tablets, iPads, tableside ordering systems, or self-serve kiosks this year.²

6. 20%: Restaurants running NEXTEP kiosks report 20% or greater increase in service speed.

7. Over 25% of consumers ages 65 and older have placed orders on self-service kiosks within the past 12 months.¹

8. 15%: NEXTEP customers report a 15% or greater bump in average check size due to intelligent upsell. 

9. 30%: increase in consumer spending when ordering through self-service kiosks.³

10. The power of pairs: A pair of kiosks outperforms a single kiosk by a factor of 3!

Ready To Make Self-Order Tech A Part Of Your Concept?

Talk to us about your goals. Our team of experts can help you ensure that your kiosk strategy is a success, now and in the future. 

contact@xenial.com

800-253-8664

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