Back Office

Welcome to Back Office APIs.

Back Office grants control of inventory, sales, and labor information through a browser based interface accessible from anywhere, including mobile devices.

Designed for the remote management and assessment of restaurant data, Back Office provides users with a reporting suite that displays hundreds of data points that can help users improve the efficiency of a single site or an entire franchise. These reports can help diagnose the root causes of large variances in actual and ideal food usage, excessive waste, high food-cost percentages, lapses between actual and target yields, and more.

This comprehensive reporting suite is powered by the data entered by on-site staff who can count inventory, adjust waste, and receive deliveries through their tablet or mobile phone, which increases the collection speed and accuracy of inventory data.

Back Office simplifies day-to-day restaurant operations, which helps managers consistently achieve operational and financial goals.

RTIconnect release notes are located under RTIconnect.RTIconnect [RN Title Page]

In order to streamline versioning between products, 抖阴Back Office aligns with RTIconnect versioning.

Release Notes

Release notes for Back Office are located here.

Getting Started

The resources linked below provide an introduction to the Back Office features that help to manage costs, build sales, and increase profits.

Getting Help When You Need It

抖阴Back Office contains a lot of useful functions. To assist, there are built-in help articles, supplementary training, and user/product information available throughout the product. Following is an overview of how to navigate the main page:

1	Search	Each pane in 抖阴Back Office has a search option to make pinpointing a desired utility or option easier.
2	Utility Panel	Each available utility for the current logged in user is listed here.
3	Expand/Collapse	Select to expand or collapse the utility panel.
4	Info Button	Select to open 抖阴Product Documentation for the utility.
5	User Menu Dropdown	Select to access the information and help links outlined in User Menu Dropdown.

User Menu Dropdown

1	Active Store	A user's Active Store is the site selected by default in a details page (the page that appears when performing a function, such as selecting Add Inventory Count) and an EOD task list. Select this option to change the Active Store for the current session. An Active Store selection lasts until the user logs out.
2	What's New	Links to the latest release notes with information on any new features or improvements.
3	Getting Started	Links to the Getting Started page in the 抖阴Product Documentation.
4	Product Help	Links to the 抖阴Back Office section of the 抖阴Product Documentation, which contains topics for each utility.
5	Training/抖阴Academy	Links to coursework, videos, and supplementary training materials on the .
6	Get Support	Displays whom to contact with additional questions about the functionality of 抖阴Back Office.
7	About	Displays the name and username of the currently logged in user, the company information, and software versions of the user interface, database, operating system, and browser.
8	Log Out	Logs the current user out.

Transitioning from RTIconnect

This video introduces the cloud-based 抖阴Back Office and prepares users who are transitioning from RTIconnect by comparing functionality between the two.
This video introduces the Schedule component of 抖阴Back Office and prepares users who are transitioning from the RTIconnect Visual Scheduler.

Cash

The Cash module of the 抖阴Back Office contains all the functions related to the management of cash and credit card handling, including deposits, cash sheets, and paid in/out transactions. Below are the Product Documentation topics for this module.

Food

The Food module of the 抖阴Back Office contains all the functions related to the management of food cost in the restaurant, including purchases, waste, transfers, and counts. Below are the Product Documentation topics for this module.

Labor

The Labor module of the 抖阴Back Office contains all the functions related to the management of labor cost in the restaurant.

Glossary

抖阴Back Office Terms

Actual Usage

Actual usage is the amount of an inventory item that was actually used over some specified time frame. It is calculated using the method: Beginning Inventory + Purchases +/-Transfers - Ending Inventory.

Customer Count

The number of customers associated with the item.

Day Part

A segment of the business day with a defined start and end time, e.g. Breakfast, Lunch, and Dinner.

Expected On-Hand

The amount of an inventory item that should be in inventory. To determine this amount, the ideal usage is subtracted from the last known physical inventory amount.

Ideal Usage

Ideal usage is what “should have been used” based off the Product Mix imported from the POS and the Recipes configured in 抖阴Back Office.

When calculating invoice orders based on ideal usage, the calculation will not include food waste—such as items discarded after passing a "freshness" threshold. The calculation is based only on the number of items sold.

Point of Purchase

An area within the site where sales are made, e.g. Front Counter, Drive Thru, Mobile.

Product Mix

A record of the menu items sold, including their respective quantity and price.

Unit of Measure ( UOM)

A Unit of Measure is how items are counted and tracked. For example, a burger patty can be tracked by case, sleeve, or patty. Each UOM is comprised of the next smallest UOM, so cases contain a number of sleeves, and sleeves contain a number of patties.

Variance

Variance (unknown waste) is the difference between ideal usage and actual usage, minus any known waste.

Ver también:

point of purchasepoint of purchasepoint of purchaseactual usagevarianceexpected on-handUnit of Measure (UOM)actual usageUOMUnit of Measure (UOM)UOMUOMactual usagecustomer countideal usageunit of measureactual usagecustomer countideal usagepoint of purchasepoint of purchasepoint of purchaseUOMactual usageUOMday partday partday partproduct mixday partday partideal usageactual usage

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