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General Kitchen Settings

Portal4-Dot MenuData ManagementKitchen SettingsGeneral Kitchen Settings

Use the General Kitchen Settings to define default settings for all screens at selected sites.

  1. From the Kitchen Settings menu, select General Kitchen Settings.

  2. From the Site Selector, select the sites to update (if applicable).

  3. From the General Kitchen Settings page, select the settings to define:

    Settings

    Description

    General

    Define general operation settings, including maintenance and logging settings.

    Forecast Viewer

    Configure the Production Forecast Pane, which displays the product quantities to prepare to meet forecasted demand.

    Item Category Colors

    Assign colors to item categories to make it easier to identify associated products on displays.

    Display

    Define general kitchen display settings, including bump and order session settings.

General

Portal4-Dot MenuData ManagementKitchen SettingsGeneral Kitchen Settings

From the General section of the General Kitchen Settings editor, define the following:

Setting

Description

Days To Keep Logs

Number of days to retain logs before deleting them.

Logging

Log outputs from the server.

Maintenance Retry Duration (Minutes)

If scheduled maintenance does not start successfully, Kitchen retries maintenance within the specified number of minutes.

Maintenance Time

Time of day to perfor automated software maintenance.

Port

Port number the API calls.

Production

Log all output from production by default.

Redundancy Port

Port number used by kitchen redundancy.

Trace logging

Log all application output and traces where application events originate.

Web Socket Port

Port number that communicates with client browser.

Forecast Viewer

Portal4-Dot MenuData ManagementKitchen SettingsGeneral Kitchen Settings

From the Forecast Viewer section of the General Kitchen Settings editor, define the following:

Setting

Description

Refresh Interval

Define the interval at which the server pushes new forecaster data to the user interface. The default value is 2 minutes.

  • From the dropdown menu, select the desired option: Seconds or Minutes.

  • In the provided field, type the desired number of seconds or minutes.

Segments Per Hour

From the dropdown menu, select the desired number of segments per hour. The default value is 2 (30 minute segments).

Item Category Color

Portal4-Dot MenuData ManagementKitchen SettingsGeneral Kitchen Settings

From the Item Category Colors section of the General Kitchen Settings editor, define the following:

Setting

Description

Add Item Category Color

Assign a color to an item category. All order items in the item category are highlighted with the selected color on the kitchen displays.

  • From the Item Category dropdown, select the item category.

  • Select the Color field to choose a color for the item category.

Display

Portal4-Dot MenuData ManagementKitchen SettingsGeneral Kitchen Settings

From the Display section of the General Kitchen Settings editor, define the following:

Setting

Description

Autobump

Amount of time that must pass after its arrival before order is automatically bumped.

  • From the dropdown, select: Seconds or Minutes

  • Type the number of seconds or minutes. Type 0 to NOT automatically bump orders.

Autobump Canceled Orders

Automatically bump orders when canceled / voided at the POS.

Bumping canceled/voided orders reduces confusion and ensures canceled / voided order items are not prepared.

Autobump Order States

Select POS order states to automatically bump from kitchen.

Note

Your selections are highlighted in blue with a check mark.

Display Combined Orders Method

From the dropdown, select method for displaying orders combined at the POS.

  • Fixed - (Default) Do NOT combine kitchen tickets in single cell. Keep order items with original tickets.

  • Labelled - Combine kitchen tickets in single cell to reflect the POS display.

Note

See related setting Reference Original Order in the Footer Fields section of the Kitchen Screen Settings editor.

Display Split Orders Method

From the dropdown, select method for displaying orders that are split at the POS.

  • Fixed - (Default) Do NOT split orders. Keep order items with their original ticket.

  • Labelled - Split orders into separate cells to reflect the POS display.

Note

See related setting Reference Original Order in the Footer Fields section of the Kitchen Screen Settings editor.

Min Bump Time

Amount of time that must pass after its arrival before the kitchen staff can bump a new order.

  1. From the dropdown, select: Seconds or Minutes

  2. Type the number of seconds or minutes.

Number of Ingredients Displayed

Maximum number of ingredients to display on the Ingredient Summary Pane at one time.

Valid range: 2-30

Default: 4

Order Retention Timer

Amount of time to retain orders in the database:

  1. From the dropdown, select: Hours, Minutes, or Seconds.

  2. Type the time increment. The default is 1 Hour.

Valid ranges:

  • Hours: 1-72

  • Minutes: 60-4320

  • Seconds: 3600-259200

Order Sessions

Items added to an order over an extended period of time are divided into order sessions.

An order session is a configurable period of time during which any items added to an order are displayed on the same ticket on the kitchen display.

When the order session expires a new order session begins. Any items added to the same order during the new session are displayed on a new ticket.

All kitchen tickets associated with the order are assigned the same order number. This enables the kitchen staff to see which order items have higher priority.

When Order Sessions is disabled, all items added to an order are displayed on the same ticket on the kitchen display.

When Order Sessions is enabled, specify the order session length in the Session Timer field:

  1. From the dropdown, select Seconds or Minutes.

  2. Type the number of seconds or minutes.

Override Bump Restrictions

Enable user to bump order regardless of its order state.

When enabled, define the following:

  • Bump State Override Time - Time limit (in minutes) after which the user can bump an order regardless of its order state.

Orders can be bumped regardless of the upstream status indicators.

Note

Define order state bump restrictions using the Allowed Bump States setting in the Basic Configuration section of the Kitchen Screen Settings editor.

Persist

Save the database on the physical hard drive whenever a change to the database occurs.

A persisted database reloads on system startup if one is found.

Recall Screen Inactivity Timer

Amount of time that must pass without user activity before Recall Order screen is automatically closed and default operations are resumed.

  1. From the dropdown, select: Seconds or Minutes

  2. Type the number of seconds or minutes.

Maximum: 20 Minutes or 1200 Seconds

Default: 30 seconds