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Create Order for Permanent Account

¶¶ÒõCloud Portal 4-Dot Menu Suite Catering Orders Order List

To create an order for a permanent account:

  1. Navigate to the Suite Catering Order List area.

  2. From the upper-right of the Order area, select New Order.

    • Alternatively, in the order list open an order and then from the upper-right of the order details page select Save and Add New or Save & Commit and Add New. For more information, see Order States and Available Operation Buttons.

  3. From the Account dropdown of the Create New Order popup, select the permanent account.

    • In the Account dropdown, only active accounts are available.

  4. From the Authorized User dropdown, select the authorized user.

    • "Primary" appears beside the primary authorized user.

  5. Turn on the Universal Assignment toggle if needed.

    • If this toggle is enabled, it is possible to create orders for unassigned suites and events.

    • This toggle is hidden from guest accounts.

  6. From the Event dropdown, select the event.

  7. From the Suite Class dropdown, select the suite class.

  8. From the Suite dropdown, select the suite.

    • If the selected suite is a target suite after reassignment, the menu from the source suite is used. For multiple source suites, the menu from any source suite may be used.

  9. From the Create with Favorite dropdown, select a favorite to create the order if needed.

    • If a favorite is selected, its items will be populated on the ADO item page.

  10. From the Payment Assignment dropdown, select a payment method.

    • A payment method is required if the logged-in user does not have the 'Create Order Without Payment Assigned' permission, located under the Orders category in Suite Catering. For more information, see Define Role Permissions.

    • If credit card is selected, use the Card Number dropdown to select an existing card or select Pay by a New Card.

    • If Pay by a New Card is selected, type the new card details. To save the card for future use, select Save This Card (optional).

  11. From the lower-right of the Create New Order popup, select Confirm.

    • If an order has been created for the selected account, suite, and event, the Order Already Exists popup appears. In the popup, select View (for uneditable orders), Edit (for editable orders), Create New Order, or Cancel based on site conditions.

      Note

      The Order Already Exists popup will not display deleted, purged, voided, and voided-post-payment orders.

    • Alternatively, from the lower-left of the Create New Order popup, select Cancel.

  12. From the General menu page, define general order settings.