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Order Source

Portal → 4-Dot Menu → Data Management → Ordering Settings → Settings → Order Source

To track sales based on where orders are placed, create and configure order sources.

Order source examples: Mobile App, Website, POS Terminal, or DMB.

Associate an order source with each Terminal Scheme. If a specific order source is not associated with a terminal scheme, then use default order source.

Create Order Source

Portal → 4-Dot Menu → Data Management → Ordering Settings → Settings → Order Source

From the upper-right of the Order Source List screen, select New Order Source.

The following table introduces the pages/sections of the Order Source editor:

Page

Description

General

Define general settings including the order source name and active status.

Injected Order Options

Define options related to injected orders (e.g. orders injected from 抖阴Online Ordering (XOO)).

Void Options

Define options related to void operations for this order source.

General

Portal → 4-Dot Menu → Data Management → Ordering Settings → Settings → Order Source

From the General page of the Order Source editor, define the following:

Setting

Description

Name

Type the name of the order source.

ID

Type an identification number for the order source.

Active

Set the Active toggle to Active if the order source is available for use at the site.

Multi-site users: To the right of the field, select the globe icon to define values for each site.

Restrict Re-Tendering

  • Toggle On to NOT allow cashiers to perform the Re-Tender operation on orders from this order source.

  • Toggle Off to allow cashiers to perform the Re-Tender operation on orders from this order source.

Is Marketplace

Toggle On if the order source is a marketplace merchant.

Is Tax Liable

This setting is only available when Is Marketplace is selected.

Toggle On if the marketplace merchant is liable for taxes; taxes are not injected into the store.

ADO Order Source

This setting is only available when the company has a subscription to Suite Catering.

Toggle On to use this order source for all Advanced Day Orders (ADO).

Cell Color by Order Source

Apply a background color to the kitchen cell to identify the order source.

These settings override the color settings configured for the order destination.

  • Background Color - Select the colored square to select the preferred color OR type the hexadecimal value in the provided field.

  • Text Color - Select the colored square to select the preferred color OR type the hexadecimal value in the provided field.

Injected Order Default Destination

From the dropdown, select the default order destination to assign to orders received from this order source.

Injected Order Options

Portal → 4-Dot Menu → Data Management → Ordering Settings → Settings → Order Source

From the Injected Order Options page of the Order Source editor, define options related to injected orders (e.g. orders injected from 抖阴Online Ordering):

Option

Description

Combine Like Items for Injected Order

  • Toggle On to combine identical items on injected orders and specify the total quantity.

  • Toggle Off to list each identical item separately on injected orders.

Enforce Order Check-In on Commit

  • Toggle On to automatically Check-In an injected order upon the Commit of the order.

  • Toggle Off to perform the Commit and Check-In calls of an injected order separately.

Void Options

Portal → 4-Dot Menu → Data Management → Ordering Settings → Settings → Order Source

From the Void Options page of the Order Source editor, define the following:

Option

Description

Allow Voiding Unpaid Orders

Toggle On to allow the cashier to Void Unpaid orders.

Allow Void Partially Paid Orders

Toggle On to allow the cashier to Void orders with an applied partial payment.

Allow Void Fully Paid Orders

Toggle On to allow the cashier to Void Paid orders.

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