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Added ability to configure kitchen screens in ¶¶ÒõKitchen Management (XKM) to print a detailed customer receipt when an order is bumped.

The following configuration settings are located in the Print Customer Receipt On Bump section of the Printing page of the Kitchen Screen Settings editor in Data Management.

The Ordering application is updated with a new endpoint to enable fulfillment of customer receipt printing requests on bump events from the ¶¶ÒõKitchen Management (XKM) application.

This update does not include any changes to the user interface of the Ordering application.

Added ability to configure individual kitchen screens to print a detailed customer receipt when an order in a Saved, Paid, or Closed state is bumped. A receipt is printed for the entire order regardless of any defined kitchen screen filters.

The following identifies the applicable bump events: Manual/Forced Bump, Auto Bump by Time, Auto Bump by Order State, Bump Recalled Orders, and Upstream Bump (when all items are bumped).

Configure individual kitchen screens using the settings described in the Data Management (XDM) section above.

Punchh integration enhancements include:

New configuration options for Loyalty in Data Management:

New configuration under General Loyalty Settings to toggle the ability to accept both coupons and loyalty for the same order—setting toggled off by default.

New configuration under Loyalty Customer Lookup Prompt to toggle on/off a Payment Device prompt*—setting toggled off by default.

*Currently available for Verifone devices.

New configurations under Cashier Loyalty Prompts to toggle on/off cashier prompts—setting toggled off by default. Customize prompts with Prompt Trigger dropdown options and Prompt Text.

New configurations under Cashier Offer Prompts to toggle on/off customer prompts when navigating to the Tender screen based on order items—setting toggled off by default. Customize prompts with Tender Screen Prompt options and Prompt Text.

New configurations under Offer View to toggle on/off Promoted and/or Applicable offers sections—settings toggled off by default.

New Offer Sorting Priority area defines the sorting rules and priority for Loyalty rewards visible on the Customer Profile screen—setting default is Expiration Date only.

Available sort keys:

Change the sort key sequence by dragging and dropping the keys in the list.

New Offer Columns area defines the columns visible on the Customer profile screen—setting default is Offer Name and Expiration Date.

Available columns:

Change column sequence by dragging and dropping the columns in the list.

For more configuration information, see Loyalty in Product Documentation.

Punchh integration enhancements added to ¶¶ÒõGift and Loyalty API functionality. Access and information provided with the appropriate credentials.

Customizable Cashier Loyalty Prompt for XPOS:

Customizable Cashier Offer Prompt for XPOS:

Customer Offer View on XPOS:

The Pricing Updates editor in Data Management is enhanced with the following new functions:

The following identifies the updates to User Management on the ¶¶ÒõCloud Portal (XOP).

The following user role permission subgroup is now available from the Data Management → Ordering Settings → Pricing permission subgroup . By default, the following permissions are assigned to the Admin, XPRT-Admin, and PS-Admin roles.

The following permission subgroups are accessible from the Price Edit Utility subgroup.

New label printing configuration allows XKM to print labels for claimed order items, such as drinks.

When configured and enabled, selecting Claim on the Kitchen Screen prints a label for the claimed item. The item is only claimed on the kitchen screen from which the item is claimed, and the label prints using the template configured in Data Management.

Introduced an addition to the existing Speed of Service form titled Add Metric. This area provides the ability to extend traditional SOS Calculations by defining a custom calculation name, level (order/item), event timestamps, and destinations.

Extended event options and improved validation within the speed of service calculation to permit the use of custom-defined values.

Create option to Add Metric to existing Speed of Service modal. Add Metric contains options to define Name, Type, Start/End, and Destinations.

¶¶ÒõPoint of Sale attempts to send online orders to ¶¶ÒõKitchen Management until a success response is received or until the order does not meet the required factors. Terminals in training mode are able to receive and send online orders to ¶¶ÒõKitchen Management

¶¶ÒõDigital Menu provides the ability to enable/disable this behavior for each order source.

¶¶ÒõKitchen Management receives orders from ¶¶ÒõPoint of Sale from a successful response, including from terminals in training mode.

The Total shown on the Thank You screen of the customer-facing display of the XC23 also includes these tip amounts.

The Total amount includes both pre-payment and after-order tips