Skip to main content

3.8.43

2023-06-30 | 3.8.43-10 Cloud POS

The information provided below includes the user experience, process workflow, and infrastructure improvements and updates for this production version of Ordering API and UI.

Supplemental Information

This release is not dependent on another release.

Improvements

POS-45288

Receipt Template

Updated the Receipt Template to properly print currency values that use the Great Britain Pound (GBP) currency symbol.

POS-45378

Bar Tabs

Both the Merchant Copy and the Customer Copy of Bar Tab receipts now print as expected.

Prior to this update, the Merchant Copy did not print until the user first processed a card present transaction.

POS-45434

End of Day (EOD)

Updated the application to resolve an "out of memory" exception issue that prevented the POS terminals from loading properly after EOD was complete.

The root cause of the issue was due to the database returning all available fields for each requested employee record.

2023-06-22 | 3.8.43-8 Cloud POS

The information provided below includes the user experience, process workflow, and infrastructure improvements and updates for this production version of Ordering API and UI.

Supplemental Information

This release is not dependent on another release.

Improvements

POS-44285

EBT Payment with Verifone

Updated the POS to support the following EBT payment types using a Verifone P400 and e285 device via the Verifone flex payment solution:

  • SNAP (Food Stamps)

  • Cash

The supported transaction types include: Sale, Split Payment, SNAP Refund, Tips and Signature Capture.

Voids and Re-Tender transactions are currently not supported.

POS-45178

Print System

This update includes the following improvements to the print system:

  • Resolved the RAFT consensus determination issue for multiple online terminals.

  • Print requests are saved to the queue when the POS terminal is offline.

  • Implemented a one (1) minute timer to print the queue if print jobs exist.

2023-06-05 | 3.8.43-5 Cloud POS

The information provided below includes the user experience, process workflow, and infrastructure improvements and updates for this production version of Ordering API and UI.

Supplemental Information

This release is not dependent on another release.

Improvements

POS-45062

Print System

Updated the network interface detection to prioritize printer ownership in favor of POS terminals with a LAN connection.

This update addresses an issue that was experienced in wireless environments where the printer owner role was reassigned between wireless terminals, which resulted in print job delays and interruptions.

2023-06-07 | 3.8.43-6 Cloud POS

The information provided below includes the user experience, process workflow, and infrastructure improvements and updates for this production version of Ordering API and UI.

Supplemental Information

This release is not dependent on another release.

Improvements

POS-45168

Suite Catering

Updated Suite Catering order processing to not allow an order to be closed if the Credit Card payment state associated with the order is "Awaiting Tip".

POS-45189

Restricted Payment Rules for EBT

The Ordering application provides the ability to restrict the use of particular payment types when the order includes particular order items.

This is configured for a payment type using the Restricted Product Tags setting in the Payment Type editor in Data Management.

With this update, an EBT payment type may now be applied to orders that include both eligible and ineligible products for the payment type.

The EBT payment type is applied to the amount of the order total for which it is eligible.

The eligible currency amount is displayed on the payment button on the Tender screen.

For example, if the EBT payment type is eligible to be applied to $2.00 of the order total, then $2.00 is displayed on the EBT payment button with an "Eligible" label.

Order items that are not allowed to be tendered with the EBT payment type are grayed out on the order item listbox of the Tender screen.

Please note, fees, tips, gratuities, and donations are forbidden to be paid with EBT SNAP. Configuration is not required for these items.

Fees, tips, gratuities, and donations are allowed be paid with EBT Cash.

EBT SNAP (Foodstamps) and EBT Cash payment type buttons are always hidden on the Refund transaction screens.

2023-06-05 | 3.8.43-4 Cloud POS

The information provided below includes the user experience, process workflow, and infrastructure improvements and updates for this production version of Ordering API and UI.

Supplemental Information

This release is not dependent on another release.

Improvements

POS-43975

EBT Payment with Genius

Updated the POS to support the following EBT payment types using Genius Payment Gateway:

  • SNAP (Food Stamps)

  • Cash

The supported transaction types include: Sale, Split Payment, SNAP Refund, Tips and Signature Capture.

Configuration

The Back Office Settings > Payments > Payment Type editor in Data Management now supports the Payment Class: Benefit.

Select Benefit from the Payment Class dropdown when configuring an EBT Payment Type.

From the Program dropdown, select the applicable Benefits program to assign to the payment type.

POS-45045

RJ11 Cash Drawers

Added support for cash drawers with a direct connection to Android-based terminals (XC-23 ARM and XC-23 x86).

POS-45164

Payment Devices

Updated how responses are processed between the payment device and the POS during credit card transactions.

This update resolves an error that was generated during subsequent attempts to process a credit card if the original transaction timed out, or if the user restarted the payment device, or received a decline.

2023-05-31 | 3.8.43-3 Cloud POS

The information provided below includes the user experience, process workflow, and infrastructure improvements and updates for this production version of Ordering API and UI.

Supplemental Information

This release is not dependent on another release.

New Features

POS-32345, POS-43027, POS-43637, POS-43957

Tip Only Order

The Tip Only Order feature allows the user to add an order that only consists of a guest tip. This enables the user to accept a tip from a guest without requiring the guest to order additional items.

Updated the currency syntax that is displayed on the payment device when prompting the user for the tip amount.

The currency syntax for tips for all eligible payment types is set to $##.

Configure the Tip Ony Order feature using the following Data Management editors:

  • Payment Type Scheme

  • Terminal Scheme

Payment Type Scheme

To configure the payment type scheme:

  1. From the Back Office Settings > Payments menu of Data Management, select Payment Type Scheme.

  2. From the Pay Type Scheme List, select the applicable payment type scheme.

  3. 𳦳Enable Order Tips.

  4. From the Allow Adding Tips Before Payment field, select the preferred option(s):

    • Within Ordering Application - Add a tip from Order Entry by selecting Add Tip.

    • On a Payment Device - Add a tip from payment device by selecting Add Tip.

  5. From the upper-right, select Save.

Terminal Scheme

To configure the terminal scheme:

  1. From the Ordering Settings > Hardware menu, select Terminal Scheme.

  2. From the Terminal Scheme List homepage, select the applicable terminal scheme.

  3. From the left menu pane, select Order Entry.

  4. From Available Order Options, add the Add Tip item.

  5. From the left menu pane, select Payment.

  6. From the Payment Type Scheme dropdown, select the payment type scheme you configured in the previous section.

  7. From the upper-right, select Save.

POS-40191, POS-44165

Verifone E285 Bluetooth

Added support for Bluetooth communication for the Verifone E285 Payment Terminal using Verifone Point Flex API.

  • The Bluetooth pairing name for the Verifone Payment Terminal is: "Verifone [model] [Serial Number]", where the [Serial Number] is the nine (9) digit device serial number.

    For example, a Bluetooth pairing name could be “Verifone e285 123-456-789”.

  • When pairing, filters the available Bluetooth devices to only display those devices where the Bluetooth pairing name begins with "Verifone e285 NNN...etc." The device serial number is displayed for all available pairing options.

    The iPad only pairs with one Verifone terminal at a time.

  • If the iPad is not paired with a Verifone payment terminal when the user performs a transaction, the user is able to immediately pair with an eligible payment terminal.

  • To ease the burden of swapping out payment terminals, the user selects Connect Verifone Reader from the interface to unpair from the currently paired Verifone terminal and pair with another terminal.

  • The Bluetooth pairing process is OS-agnostic (Android or iOS).

POS-44302

Discounts

A discount calculation can be configured to reference the price of a set of alternative items instead of the source order item price. This feature enables the user to apply a discount to different order items without affecting the discount amount.

This feature is only available for item-level discounts and the following discount methods: "% Off" and "Forced Price".

Configuration Settings

The following settings are located on the Items section of the Apply Criteria page of the Discount List editor:

  1. Toggle Multiple Sets of Items to Yes to identify one or more sets of discount items.

  2. From the Applied Item Sets section, select Add Item Set to add a set of items to which the discount is applied.

  3. From the Discount Basis page of the Add Item Set window, define the following:

    • Use a Product for Discount Basis - Toggle ON to select an alternative item for the discount. The price of the selected alternative item is used when calculating the discount.

    • Discount Basis Product - From the dropdown, select the alternative item for the discount.

Improvements

POS-42289

Guest Tips

If the user selects No Tip from the Choose Tip window, a Tip line is no longer displayed on the order on the kitchen display.

POS-43503

Item Sources and Fees

The Fees feature now allows for the identification of item sources as application criteria for a fee.

Configuration Setting

The following setting is located on the Apply Criteria page of the Fees editor:

  • Apply To Item Sources - Toggle Yes to only apply the fee to specific order item sources regardless of the overall order source.

    From the Item Sources section, select Add Item Sources to select the specific order item sources for the fee.

POS-43887

Drawer Sessions

Resolved an issue where the user was unable to access all the actions on the Functions>Drawer List screen if the drawer session was at the end of the drawer session list.

POS-43974

EBT Food and Benefit Cards

Added support for EBT Food or Benefit Cards as payment types.

POS-44238

Table Map Updates

When a Suite Catering order is created for a table, the Table Map's Order Details panel is now updated with the order in real time.

POS-44329

Product Bundle Components

Added ability to optionally suppress bundle components for a product and identify the components as "associated items".

Product List

From the Bundles section of the Build page of the Product List editor, select Create Custom Component to open the Component Options window and configure a bundle component.

The following toggle was added to the Component Options window. This toggle is available for Multiple and Single Item component types.

  • Associated Items - Toggle On to identify the bundle component as "associated items", which are treated as follows:

    • The component is not displayed on the order ticket or receipt

    • The menu tab for the component is not displayed

    • The component price is not added to the order total or product price.

    • The component is not sent to the kitchen.

POS-44383, POS-44859

Split Orders and Combined Items

When the Combine Like Items setting is disabled in Preferences, like order items are not combined during a Split Order operation.

POS-44449

Convert Combo Item

Resolved an issue with where the parent item did not retain its selected modifiers when the combo meal was converted to Ala Carte.

POS-44451, POS-44802

Suite Catering

Resolved an issue where the order details window was not displayed properly after the user scanned an order barcode from the Open Orders, List View, and Order History screens.

This issue occurred when the order barcode was scanned immediately after the user performed the Refresh Data function.

POS-44466

Suite Catering

With this update, when a Suite Catering order is updated and committed the kitchen printer only prints the newly added order items.

POS-44515, POS-44750

Table Service Guest List

Resolved an issue where the table status was not updated to Open as expected when the POS terminal synced and closed an order before the terminal synced the Guest List information.

POS-44541

Order Item Listbox

The order item listbox now auto-scrolls as items are added to the order and displays the most recently added item at the bottom of the list.

POS-44595

Sales Reports

Resolved an issue reported by a site where inaccurate Drive-Thru Sales were reported on the Sales Reports.

This issue was due to the installation of a logical terminal at a device so that two (2) instances were recognized as online. This prompted a reset procedure that affected the records saved in the database.

POS-44657, POS-44892

Product Availability

When the user long presses a product at a POS terminal to update its availability status, the product's availability status is now updated at all terminals.

POS-44741

Device Bridge / OPOS

Updated Device Bridge / OPOS support implementation to address cash drawer and receipt printer issues that were encountered after an upgrade from v3.7.33.

POS-44804

Order Confirmation Feed

To improve the overall performance of Order Confirmation Board devices, this update implements a new Order Confirmation feed as an alternative Output Format to the Delphi feed.

Data Management Configuration

To configure the OCB:

  1. From the Ordering Settings > Hardware menu in Data Management, select Peripherals.

  2. From the Peripheral List, select the OCB.

  3. From the Peripheral Configuration section, configure the following:

    • Output Format - From the dropdown, select the applicable output (communication) format between the POS and the DMB device: Order Confirmation or Delphi.

POS-44807

Required Item Modifiers

Resolved an issue where the required modifier placeholder was not removed from the order if the user canceled the Void Reason prompt.

The defined rules to trigger the Void prompt after accessing the Tender screen are now respected.

POS-44855, POS-44922

End of Day (EOD)

Resolved an EOD issue reported by a site where a cash drawer session was created for the previous business date.

POS-44858, POS-44982

POS Reports

Updated the Sales Detail Report (SDR) to include Debit Card payments in the Credit Card Brands section of the report.

POS-44869

Split Orders

Resolved an issue where a new order was not created with the Split Order function if the Save and Print and Cancel buttons were selected in quick succession.

POS-44894

Send Orders to Kitchen Video

Resolved an issue reported by a site where orders entered on the previous business date reappeared after End of Day was complete. The orders had been entered twice by the user on the previous business date when the original orders were not sent to the XKM.

POS-44948

Split Orders

Resolved an issue where a new order was not created with the Split Order function if the Save ԻCancel buttons were selected in quick succession.

POS-44961

Tip Only Order

Updated the Tip Only Order feature to support tip only orders in a table service environment.

POS-45051

POS Sign In

Resolved an issue where the user was prompted for Manager Approval during the POS Sign In process.

With this update, permissions for the role_id Իrole_ids fields are now both validated for backward compatibility.

POS-45074

Gift Card Refund

Refunds and Voids of Gift Card Sales, Activations, and Add Values processed with the Genius payment platform are now updated at the POS as expected.