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3.8.77

2023-12-26 | 3.8.77-14 ¶¶ÒõCloud POS

The information provided below includes the user experience, process workflow, and infrastructure improvements and updates for this production version of ¶¶ÒõOrdering API and UI.

Supplemental Information

This release is not dependent on another release.

Improvements

POS-47113

Table Service Waitlist

With this update to Waitlist, if the user manually sets the status of a table to Open, then that table status is persisted regardless if any updates are performed on the orders associated with that table.

2023-11-30 | 3.8.77-13 ¶¶ÒõCloud POS

The information provided below includes the user experience, process workflow, and infrastructure improvements and updates for this production version of ¶¶ÒõOrdering API and UI.

Supplemental Information

This release is not dependent on another release.

Improvements

POS-46611

Kitchen Retry Timeout by Order Source

Orders that are not entered in the store (such as online orders) are sent to the kitchen at a designated time. However, if the order is not received by the kitchen, another attempt to send the order is not made by default.

With this update, the user can enable and define a timeout value for retry attempts by order source.

Company/Site Preferences

The following setting is defined in the Ordering Application → Kitchen Settings section of in Data Management.

  • Custom Retry Timeout by Order Source - Use this setting to enable retry attempts for specific order sources and define a timeout value for each order source.

POS-47063

Clock In/Out Notification

In the event of intermittent connectivity during clock events (Clock In/Out or Start/End Break), the Ordering application now displays a warning notification to the user.

The clock event warning message relates user instructions unique to the specific event. Manual acknowledgment is required to dismiss the message.

POS-47200

Order Number Calculation Method

This update resolves a reported issue with duplicate order numbers being generated for orders with the same order destination.

The recent update to the Sequence Number Length method has been reverted and will be revisited in a future version.

The related settings are defined in the General > Order Rules section of in Data Management.

2023-11-16 | 3.8.77-10 ¶¶ÒõCloud POS

The information provided below includes the user experience, process workflow, and infrastructure improvements and updates for this production version of ¶¶ÒõOrdering API and UI.

Supplemental Information

This release is not dependent on another release.

Improvements

POS-47084

Two-Step Tender

With this update to the Two-Step Tender feature, when the user selects the payment type after specifying the currency amount, the amount specified by the user is now accepted and persisted regardless of the order total.

2023-11-10 | 3.8.77-9 ¶¶ÒõCloud POS

The information provided below includes the user experience, process workflow, and infrastructure improvements and updates for this production version of ¶¶ÒõOrdering API and UI.

Supplemental Information

This release is not dependent on another release.

Improvements

POS-46412, POS-46797

External Applications

Updated the Ordering application to launch ¶¶Òõweb pages, forms, and apps by passing the site's token (access_code) with the URL.

This update enables the user to launch External Applications while using the POS.

For information about configuring external applications, see External Applications.

POS-46843

Drawer Sessions

This update adds additional logging for drawer session assignments for debug purposes.

POS-46849

End of Day (EOD)

Addressed a reported issue with unresponsive terminals when EOD is scheduled to run.

POS-46920

Table Service

When an order destination is configured to require a table selection, the user is now only prompted once to select a table.

The table selection prompt opens immediately after the user selects the order destination for the order.

POS-46924

Cancel Order Option

This update addresses the availability of the Cancel Order option on the Options menu in Order History.

With this update, the Cancel Order option is not available for orders in a Closed order state regardless of the Banking Mode assigned to the terminal scheme.

2023-10-26 | 3.8.77-4 ¶¶ÒõCloud POS

The information provided below includes the user experience, process workflow, and infrastructure improvements and updates for this production version of ¶¶ÒõOrdering API and UI.

Supplemental Information

This release is not dependent on another release.

Improvements

POS-46232, POS-46711, POS-46763, POS-46615

Purge Unfinalized Orders

Optionally purge unfinalized (e.g. Saved) orders as part of the End of Day (EOD) process.

End of Day Configuration

The following setting is located in the  section of in Data Management.

  • Purging Stale Unfinalized Orders - Toggle On to automatically delete unfinalized (e.g. Saved) orders older than one (1) day.

When Purging Stale Unfinalized Orders is toggled ON, the Open Orders cache is now cleared after unfinalized orders are purged from the local database as part of the EOD process.

As a result, the orders are removed from the Open Orders screen as expected.

POS-46758

Table Service

Resolved an issue that prevented the user from proceeding if the user changed the order destination prior to selecting a table from the Table Map.

2023-10-19 | 3.8.77-3 ¶¶ÒõCloud POS

The information provided below includes the user experience, process workflow, and infrastructure improvements and updates for this production version of ¶¶ÒõOrdering API and UI.

Supplemental Information

This release is not dependent on another release.

Improvements

POS-46696

Dynamic Lanes

To improve application performance, the Dynamic Lanes cache is not initialized when no Dynamic Lanes are configured.

2023-10-12 | 3.8.77-2 ¶¶ÒõCloud POS

The information provided below includes the user experience, process workflow, and infrastructure improvements and updates for this production version of ¶¶ÒõOrdering API and UI.

Supplemental Information

This release is not dependent on another release.

New Features

POS-41868

¶¶ÒõVision Integration

The Ordering application now integrates with the drive-thru solution ¶¶ÒõVision, which enables users to provide better service to guests in the drive-thru lanes.

¶¶ÒõVision detects when vehicles arrive at order points and service points and enables the user to more reliably interact with the correct vehicle and view its details, including how long the vehicle has been waiting.

Improvements

POS-38933

Verifone Point and Guest Tips

Added ability to capture a tip and signature from the POS onscreen prompt as part of the Sales flow in a Verifone Point environment. This process flow involves swiping the guest card first and then prompting for the tip and signature.

Peripheral Settings

Configure the peripheral payment device using the the editor in Data Management.

  • Show Tips Dialog - Disable this setting.

  • Enable Swipe Ahead - Toggle Yes to allow guests to swipe their payment card and type their PIN (or sign for the transaction) BEFORE the cashier finishes entering the order.

    Once the order is entered, the guest approves the order total and the receipt prints. This feature speeds up the order tendering process.

  • Swipe Ahead Availability - From the dropdown, select On Order Create to enable the guest to swipe their payment card as soon as the order is started.

Payment Type Settings

Configure the payment type using the editor.

  • Allow Tip > POS Onscreen Tip - Toggle On both settings to allow tips and open the customer-facing tip options screen at the POS.

  • POS Onscreen Signature - Toggle On to open the customer-facing signature capture screen when this payment type is used.

  • Signature Capture Threshold - Disable this setting.

Payment Type Scheme Settings

Configure the payment type scheme using the editor.

  • Enable Order Tips - Disable this setting.

POS-42109

Android Support for Serial / USB Cash Drawers

Update to support Serial/USB cash drawers with a direct connection to Android-based terminals (XC-23 ARM and XC-23 x86).

POS-43910

Preferred Tips Prompt

Added ability to identify when the POS should prompt the user to confirm and capture Preferred Tips (when enabled). "Preferred Tips" are defined for a customer loyalty account.

Tips and Gratuity Configuration

The following setting is located in the section of in Data Management.

  • Display Preferred Tip Prompt - From the dropdown, select the desired moment to prompt the user to capture Preferred Tips (when enabled):

    • First Payment - Prompt the user after the first payment is applied during the tender process.

    • Pre-Payment - Prompt the user before the first payment is applied during the tender process.

POS-44124

Suite Catering

With this update, Suite Catering orders entered at the POS are set to an Awaiting Tip status, which enables the cashier to add a tip once the order is authorized with a card-on-file.

POS-44594

Gift Cards

Reduced the response time between swiping a gift card and displaying the "Processing transaction" message to the user.

POS-44773

Restrict Item Deletion by Tag

Added ability to restrict the deletion of order items based on product tag. Manager approval is required to delete the items. Restricting item deletion by tag can reduce the risk of fraud.

Item Tag Configuration

The following setting is located in the section of in Data Management.

  • Restrict Deletion by Tag - Toggle Yes to restrict the deletion of specific order items based on product tag.

Role Permission

Implemented the following role permission:

  • Allow Deletion of Restricted Items - Allow the user to remove order items with restricted tags

POS-44913

Modifier Build Tags

Added ability to assign tags to modifier builds for reporting purposes.

Modifier Builds

A Build Tags section was added to the General page of the Modifier Builds editor in Data Management.

From the Tags dropdown within this section, select the tags to assign to the modifier build.

For detailed configuration instructions, please see .

POS-45294

External IDs

The POS now supports the definition of External IDs for Fees, Discounts, and Payment Types.

External identifiers are references used by third-party partners / integrators.

Define External IDs for these items using the respective editors in Data Management.

POS-45409

Order Retention Timer

Update to not send orders and items purged by the retention timer to the kitchen if new items have not been added to the order at the POS.

POS-45418

Cloud Restore

The Cloud Restore operation now restores the Drawer List from the previous business date as expected.

POS-45457

Gift Cards and Split Orders

Addressed a reported incident with an order with a partial gift card payment that was subsequently split. An updated gift card processing flow will address the issue.

POS-45627

Training Mode

If an online order message is received off the SQS queue while in Training Mode, the POS now sends that order to the Kitchen.

POS-45835

FreedomPay Integration

Multi-lane payment based on Service Points using FreedomPay payment devices is now supported.

This enables cashiers to collect payments from a single POS terminal from guests in different lanes/queues via payment devices located in those lanes.

POS-45876

Application Language Translation

System and user-defined string translations are now applied to print output. As a result, the text on printed items appears in the site's preferred language.

If any values are not defined for the site's preferred language, then the company's preferred language is used.

POS-45889

Unfulfilled Discounts

Added ability to define a unique label (or placeholder name) to display at the POS for unfulfilled discounts for particular sets of items.

The following describes the updates to this feature:

  • A discount placeholder is displayed if there are any unfulfilled criteria-level placeholders.

  • Criteria-level placeholders are displayed as child items beneath the discount placeholder.

  • The user can select a particular item set to fulfill from the eligible list of item sets.

  • The quantity needed to fulfill the placeholder is displayed.

Discount Configuration

Use the editor in Data Management to configure the discounts accepted at the POS.

  • From the Qualify Criteria page of the Discount List editor, define the criteria the guest's order must meet to qualify for the discount.

  • From the Add Item Set window, create a set of eligible items for the discount.

    In the Label field, type the placeholder name to display at the POS for unfulfilled discounts for this item set.

Please see for comprehensive discount configuration instructions.

POS-46043

Drawer Assignment

If a drawer session is not created during the process of self-assigning a drawer, the drawer assignment is now automatically removed.

POS-46050

POS Reports

Site-Level Regional Settings defined in Data Management are now enforced for POS reports.

  • Define currency symbol positioning from the General page of the editor.

  • Define number formatting settings from the Regional Settings page of the editor.

POS-46071

Split Orders

Addressed a reported incident with a split order that was split by order item. The user was unable to proceed past the screen loader animation after applying a payment to the first check.

POS-46127

Order Confirmation Unit

Addressed a reported issue with the OCU not displaying order information for its associated terminal.

POS-46164

Tip Reporting

Employee tip reporting on the Payroll Hours and Wage Detail reports is now consistent with the Employee Audit Report.

POS-46175

Receipt Template Images

Added Upload Images button to the Functions screen. Select this button to upload receipt template images to the primary printer connected to the POS terminal.

POS-46213

Order History

Updated the custom date range feature to ensure all orders that meet the defined filter are included in the search results.

POS-46214

Gift Card Balance Inquiry

If a Balance Inquiry transaction is canceled by the user, the POS now returns to the original screen as expected.

POS-46316

EBT Payment with Genius

Improved the usability of the processing flow for split payments when SNAP (Food Stamps) is applied to the order total.

POS-46348

Refunds and Guest Tips

Addressed an unknown payment issue that resulted in a mismatch between the reported refund payment total and the original order total.

POS-46384

POS Reports

Updated how the currency symbol is added to currency amounts at the POS to ensure currency amounts are reported correctly on the SDR and DAR reports.

POS-46388

Online Orders

Update to ensure online orders are closed properly in situations where the commit and check in operations for multiple orders are performed simultaneously via the API.

POS-46425

Product Availability

In the event the user attempts to add an unavailable item to an order, the popup window notifying the user that the item is unavailable now properly identifies the item.

POS-46490

Adjust Guest Tips to $0

The user now has the ability to adjust the tip amount to $0 from the Order History screen.

POS-46595

Quick Builds

This update includes the following improvements when displaying build-inclusive and fractional quantities on modifier buttons.

  • When a Quantity-Based Child Item Pricing Rule is defined for a modifier, the total quantity added to an order item, including the quantity added above the build quantity, is now considered to ensure the displayed modifier prices are consistent with the rule.

  • The total modifier quantity is now always displayed on the modifier button regardless of the Include Build Items setting value.

  • The build-inclusive fractional quantity is now respected when the user changes the secondary fraction for a modifier regardless of the Include Build Items setting value.

For more information about modifier pricing, see Pricing.

POS-46602

Installation

Addressed a "Storage initialization" issue that occurred on Windows terminals during the dependency phase of the installation process.