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POS-43588, POS-46135

Capture Tips on OCB

Added ability to capture a guest tip from the Order Confirmation Board (OCB).

OCB Configuration

The following setting is now available when configuring an OCB using the Peripherals editor in Data Management:

For detailed configuration instructions, please see .

POS-44969, POS-45225, POS-45226

BK and PLK Loyalty Programs

The Ordering application integrates with the BK Loyalty and PLK Loyalty programs.

The following Loyalty information is printed on receipts:

Customer Loyalty information is printed on receipts for non-Loyalty orders that are sent to XGL when the Submit/Void Order response includes a 'receipt' object.

If the POS doesn't receive a response to the submitOrder request from XGL within six (6) seconds, Loyalty information is not printed on the receipt.

Loyalty rewards are voided in the event customer loyalty information is updated on the current order to ensure that only rewards selected by the current customer are redeemed.

POS-44981, POS-45078, POS-45412, POS-45440, POS-45528, POS-45605

Service Points

To improve speed of service in environments where a single user manages multiple service points, the user has the ability at the POS to choose the applicable service point from which to operate.

In environments where the POS is connected to Drive Thru Director (DTD), a picture of all vehicles at all service points is provided to allow the user to determine which guests have the longest waiting time, so their orders may be entered first.

In other environments, the user can choose to interact with multiple service points based on their respective volume.

Data Management Configuration

POS-45175

Quick Add Discounts via PLU

This feature enables the user to quickly add a discount to an order by typing the discount PLU.

When enabled, a Quick Add button (+) is displayed in the upper-right of the Order Entry screen menu header at the POS.

When the user at the POS selects the Quick Add button (+), an Add Item window opens with an alphanumeric keypad from which the user can type the discount PLU.

Terminal Scheme Configuration

The following setting is located on the Order Entry section of the Terminal Scheme editor:

POS-32131

End of Day (EOD)

Added configuration option to allow EOD to process when a physical cash drawer is open.

Company / Site Preferences

The following setting is located on the Ordering Application → General section of the Company / Site Preferences editors:

POS-34627

Quick Builds

Added ability to increment and decrement hybrid modifiers included in builds. With this update, the user has the ability to:

POS-40138

Item Name Text Wrapping

Added Data Management setting to control how product and modifier names are displayed on POS order tickets when the name does not fit on a single line.

Company/Site Preferences

The following setting is located on the Ordering Application → Ordering section of the Company / Site Preferences editors:

POS-41827

Order Item States

With this update, when an order item is deleted, the item is now moved to the deleted_items order object and identified by its appropriate state.

POS-41889

Quick Builds

With this update, the user has the ability to match the child item quantity that is specified on the order ticket with the quantity that is specified on the "cart" and the kitchen display.

The following identifies the related Data Management settings.

Company / Site Preferences

The following setting is located on the Ordering Application → Ordering section of the Company / Site Preferences editors:

Modifier List

The following toggle is located on the Child Item Pricing Rules window, which is accessible from the Pricing page of the Modifier List editor.

This toggle is only available when Quantity Based on the Child Item Pricing Rules window is toggled Yes.

POS-42624

Verifone Security Pairing

With this update, the user can perform a Data Refresh to apply configuration updates to the POS terminals without any interference from Verifone Security Pairing and the Bluetooth pairing process.

POS-43865

Online Orders

When a payment is applied to an unpaid online order received from XOO, the order is now transitioned to a Closed state as expected.

POS-43956

Add Tip from Order Entry or Device

The POS can now be configured to enable the user to add a tip to an order from the Order Entry screen or from the payment device.

Payment Type Scheme Configuration

From Back Office Settings → Payments → Payment Type Scheme in Data Management, configure the following setting:

POS-44112

Restricted Payment Rules for EBT

The Ordering application provides the ability to restrict the use of particular payment types when the order includes particular order items.

This is configured for a payment type using the Restricted Product Tags setting in the Payment Type editor in Data Management.

With this update, an EBT payment type may now be applied to orders that include both eligible and ineligible products for the payment type.

The EBT payment type is applied to the amount of the order total for which it is eligible.

The eligible currency amount is displayed on the payment button on the Tender screen.

For example, if the EBT payment type is eligible to be applied to $2.00 of the order total, then $2.00 is displayed on the EBT payment button with an "Eligible" label.

Order items that are not allowed to be tendered with the EBT payment type are grayed out on the order item listbox of the Tender screen.

Please note, fees, tips, gratuities, and donations are forbidden to be paid with EBT SNAP. Configuration is not required for these items.

Fees, tips, gratuities, and donations are allowed be paid with EBT Cash.

EBT SNAP (Foodstamps) and EBT Cash payment type buttons are always hidden on the Refund transaction screens.

POS-44300

Print Comments on Receipt

Receipt templates can now be configured to print item-level and order-level comments.

Receipt Template Configuration

From the Options and Sorts section of the Receipt Templates editor, define optional elements for a print template.

From the Extra Print Elements field, the following elements are now available for selection:

POS-44741

Device Bridge / OPOS

Updated Device Bridge / OPOS support implementation to address cash drawer and receipt printer issues that were encountered after an upgrade from v3.7.33.

POS-44753

Verifone Point - Store Card Token

With this update, optionally capture and store the Card Token of the payment type in the Payment Object. The Card Token can be used for customer intelligence (CI) and reporting purposes.

Company/Site Preferences

The following setting is located on the Payments section of the Company / Site Preferences editors:

POS-45105

Product Details

The Done button is now available on the Product Details screen regardless of the view from which the screen is accessed.

POS-45174

Fees

Resolved a fee calculation issue that was encountered when a Fixed Percentage fee was applied to an order that included items with two (2) or more modifiers.

POS-45228, POS-45706

BK and PLK Loyalty Programs

Updated BK and PLK Loyalty to send both loyalty and non-loyalty orders to the provider via the submitOrder request.

Loyalty Service Configuration

The Loyalty service is configured at the company and site level using the Companies and Sites editors available from the ¶¶ÒõPortal.

The Loyalty service form accessed from the Company / Site Preferences editors includes the following option for each Loyalty provider:

Terminal Scheme Configuration

The Printing section of the Terminal Scheme editor includes the following setting:

Prior to this release, a duplicate receipt was printed if Send all orders was toggled Yes, and Receipt Delivery Method was set to any value other than No Receipt.

This update prevents the printing of duplicate receipts.

POS-45332

Guest Receipt Printing

Depending on the quality of the network at a site, the POS may lose connection with the printer, which may cause a print job to fail. The user is given the option to retry or cancel the print job.

With this update, the user can define custom timeout thresholds for print job retry attempts by receipt type.

The following identifies the Data Management editors that were updated for this feature.

Company / Site Preferences

From the Ordering Application → Printing section of the Company / Site Preferences editors, define settings related to guest receipt printing for the company and by site, respectively.

Use the following setting to define custom timeout thresholds for retry attempts by receipt type:

POS-45410

Verifone Bluetooth

Addressed data sync issues related to the payment device security check. With this update, the application now validates the security check before initiating the transaction.

POS-45421

Employee Updates

Resolved an issue where the following message was logged when the POS received an update for an employee without defined credentials: "Cannot read property 'RoleId' of undefined".

POS-45425

Table Maps

When using the Table Maps editor, the user is now able to select and move/align multiple tables at the same time.

To select multiple tables: Hold down the Shift button on the keyboard, and then select the tables.

POS-45433

Automatically Fulfill Discount Placeholders

With this update, the POS now automatically fulfills discount placeholders on an order when there is only one (1) qualifying discount. This eliminates the need for the user to manually select the discount.

The user can delete the discount from the order, if necessary.

POS-45452, POS-45538

Verifone Bluetooth

Updated the Store Number field name in the application response to STORE_NUM to meet Verifone requirements.

POS-45462

Moneris Payment Device

Added support for capturing guest tips on a Moneris P400 payment device.

POS-45495

Customer Loyalty

Added ability to search for a Loyalty Offer by name from the Customer Profile screen. The new Search field is located above the Loyalty Offer list.

POS-45558

Online Orders

The hashtag or number sign (#) is now retained if the character is included in the product name received from XOO.

POS-45606

SL21 Line Display Support

Added support for the SL21 Plus Customer-Facing Line Display with a USB connection type.

POS-45657

Service Points

If a Display Name is not defined for a Service Point, then the Name defined for the Service Point is used to identify the Service Point at the POS.

POS-45709

Service Points and OCB Routing

Resolved an issue where order details were routed to the default service point after the order was totaled. With this update, the order details are routed to the service point selected by the user for the entire lifecycle of the order.

POS-45718

Gift Cards

Resolved an issue where the eligible currency amount was displayed on the Gift Card payment type when the order did not include items with the applicable Gift Card tag.

POS-45720

Deposits

Custom Date and Custom Range filters are now available for the Deposits function enabling the user to select a specific business date.

POS-45723

Unfulfilled Discounts

Added ability to define a unique label (or placeholder name) to display at the POS for unfulfilled discounts for particular sets of items.

This update helps the user to quickly discern the item type that fulfills each discount placeholder.

Sets of multiple items are automatically fulfilled if there is only one (1) eligible item available.

Discount List

The following identifies the pages of the Discount List editor in Data Management that were updated for this feature:

For detailed discount configuration instructions, please see .

POS-45731, POS-45892, POS-45897

End of Day (EOD)

Resolved an issue with cash drawer assignments that was encountered after EOD was processed on drawers that were still assigned to an employee.

With this update, the drawers are now closed as expected during EOD and can be assigned to another cashier as needed. In a Seamless EOD environment, drawers are automatically reassigned to the cashier to whom it was previously assigned.

POS-45739

Duplicate Orders

Resolved reported incident with duplicate orders being sent via Datastream.

POS-45754

EBT Cash

Updated the eligible amount calculation for the EBT Cash payment type. This resolves an issue where an unknown payment type was associated with an order as a result of an overpayment of EBT Cash.

POS-45764

Printed Receipts

Resolved an issue where static fields on printed receipts were not translated to the preferred language as expected.

POS-45771, POS-45785, POS-45844

Service Points

The Service Points feature is updated as follows:

POS-45786, POS-45790

DataSync

When loading the Ordering application on XC-23 Esper devices, the terminals attempted to sync time punch records and save the records locally, which prevented the application from fully loading on the terminals. This issue is resolved and the terminals now load the application as expected.

POS-45793, POS-45925

Split Order Receipt

Resolved an issue with the order flow when the user first printed a receipt for one check in a Split Order, and then attempted to pay the next check in the Split Order.

POS-45888, POS-45957, POS-45958, POS-45980

Product and Modifier Menu Button Styles

Added the ability within Data Management to configure the appearance of product and modifier menu buttons, including:

Adding an easily recognizable image or brand logo to a button enables users to locate products and modifiers on a menu more quickly.

The following identifies the Data Management editors that were updated for this feature.

Product List

From the page of the Product List editor, define the following attributes for a product menu button:

Modifier List

From the page of the Modifier List editor, define the following attributes for a modifier menu button:

Modifier Group

From the section of the Modifier Group editor, define the POS button text color for modifiers included in a modifier group.

Menu Item Group

From the section of the Menu Item Group editor, define the POS button text color for products included in a menu item group.

Image Sets

The editor now includes the following default image set:

The pos button image set is available for selection from the Product Images section of the Appearance page of the Product List and Modifier List editors.

POS-45899

Verifone Payment Devices

Addressed data sync issues that were encountered between Verifone Bluetooth and the POS that caused sales variances on ¶¶ÒõCloud reports.

POS-45974

Split Orders

The Print Receipt button is now fully displayed without any overlap when multiple items are added to an order from the Split Order screen.