Older Releases
07.34.3 | Encounter POS
Implementation Date: January 28, 2025
Improvements
POST-31183 | Encounter POS respects and applies the 100% Team discount for manager-approved orders. |
POST-31163 | For Fiscal Reporting sites, the Fiscal Printer prints orders that apply multiple vouchers. |
POST-31176 | For sites configured to use Print on Bump, Expo tickets print for orders originating from Drive-Thru Order Takers. |
POST-31035 | For sites using Pipeline Communicator, improved communication with MGRNG. |
POST-30789 | For sites using Pipeline Communicator, improved formatting for payload sent to the Gift and Loyalty service. |
POST-27838, POST-27840, POST-27847 | Pipeline Communicator now supports 抖阴Back Office API. |
POST-31278 | Remote terminals display button images as expected after terminal update and reboot. |
7.34.2 | Encounter POS
Implementation Date: January 07, 2025
Improvements
POST-30991 | For Canadian users, Loyalty information displays on printed receipt as expected. |
POST-30996 | Formatted API |
POST-30997 | For Canadian users, mobile order handling accepts accented values. |
POST-31015 | Pressing Oldest Unpaid no longer interrupts epayment processing. |
POST-31020 | Improved Punchh Loyalty handling. |
POST-31030 | For Canadian users, Customer information displays as expected. |
7.34.1 | Encounter POS
Implementation Date: December 16, 2024
Improvements
POST-30808 | Manager Terminal accepts mobile orders containing loyalty information and responds back to the same queue. |
POST-30847 | Improved package handling for Manager Terminal. |
POST-30873, KS-1760 | Landing Zone printer prints complete order. |
POST-8056 | Encounter POS prints Loyalty Message on Customer Receipt with appropriate French characters. |
7.34.0 | Encounter POS
Implementation Date: November 27, 2024
Improvements
POST-23673 | Schema changes to support future biometric functionality. |
POST-27486 | Performance enhancement for internal order log validation. |
POST-27811 | Improved popup message handling. |
POST-29069 | Encounter POS deletes stored biometric data upon employee termination. |
POST-29198 | Support for OS4 logging. |
POST-29262 | Encounter POS handles clock-in scenarios where employee records are missing required information. |
POST-29317 | Improved the order process flow for loyalty member orders. |
POST-29388 | For orders through Valued Partners, such as Uber Eats, Encounter POS applies Marketplace Facilitator (MPF) tax as expected. |
POST-29407 | Improved messaging for accepted values in the Order Limit field of the .Discount Edit. |
POST-29717 | Improved the available Surcharge Trigger options of the Edit Misc Surcharge utility. |
POST-29722 | For Finland users, Encounter POS handles international character sets appropriately. |
POST-29728 | Improved messaging for orders exceeding 99 guests. |
POST-29747 | When guest payment requires a signature, Encounter POS prints signature section prior to finishing the transaction, allowing the cashier to verify the card signature against the receipt. |
POST-29777 | Drive-thru accepts customer name to start order. |
POST-29953 | Added support for Samsung Galaxy Tab Active 5 using Android 14. |
POST-29976 | Kitchen screens load mobile orders, and these orders appear in the log as expected. |
POST-30131 | Added support for Type 1 and Type 18 barcode assignments. |
POST-30165 | The Order Object now contains the Routing Option metrics for each order from the entire day. |
POST-30169 | Enhanced the |
POST-30171 | The Order Object now contains the Routing Schedule metrics for Real-time and Historical Order transactions. |
POST-30283 | When using the predefined $5/$10/$20 keys while tendering an order, Encounter POS provides a Display Insufficient Funds message that includes the remaining balance due, if applicable. |
POST-30299, POST-30618 | For sites using Pipeline Communicator, real-time and historical data reports display the聽kitchen sent聽data. |
POST-30504 | Improved zero-order process handling. |
POST-30541 | Configuration for Value-Added Taxes (VAT) remains in Optional Features, however Encounter POS no longer requires the user to also enable the VAT option in Global POS Options. |
POST-30553 | Internal improvements surrounding database table maintenance. |
POST-30596 | Internal improvements surrounding code refactoring. |
POST-30606 | For sites using Pipeline Communicator, real-time and historical data reports accurate tax information. |
POST-30673 | Mobile Orders return with valid inserts. |
POST-30681 | Improved MGRNG DHCP Edit validation avoiding duplicate entries. |
POST-30705 | The Pipeline Communicator Controller checks the system status upon reboot to confirm the proper working environment. |
POST-30709 | Improved temporary file handling. |
POST-30743 | Improved Loyalty Handling during order placement. |
POST-30847 | Improved package handling for Manager Terminal. |
7.33.4 | Encounter POS
Implementation Date: October 3, 2024
Improvements
POST-21924 | For a valued partner, Token Metrics are stored as a database value and no longer stored in a flat file. |
POST-29262 | Encounter POS handles clock-in scenarios where employee records are missing required information. |
POST-29777 | Drive-thru accepts customer name to start order. |
POST-30202 | Kiosk orders process and calculate upcharges, as expected. |
POST-30211 | Provided a new MGRNG option to Use Advanced Product Channel Availability. This configuration is available under 鈫� 鈫� 鈫� and allows users to enable/disable PLU Channel Validation, depending on the customization needs of the site. |
POST-30213 | Encounter POS respects selected product channels for product availability. |
POST-30242 | Delivery fees are applied to orders only once, as expected. |
POST-30251 | MGRNG Edit Product utility added more informative messaging surrounding the Select a Channel option. |
POST-30264 | For sites using Pipeline Communicator: historical data reports display order items including deleted items. |
POST-30301 | Enhancement to display Loyalty performance messaging only when the current order is a Loyalty member. |
POST-30571 | Encounter totals items marked as non-taxable and non-discountable, as expected. |
POST-30575 | Ohio taxation logic makes value meal substitutions, as expected. |
POST-30671 | The on-screen number pad continues to function as expected, even after ordering certain combination meals. |
POST-30676 | For Canadian users, Encounter sends expected data format for 脿 la carte items. |
7.33.3 | Encounter POS
Implementation Date: August 06, 2024
Improvements
POST-29712, POST-29720 | Ability to apply a percentage fee/surcharge to all products within an order. Configuration located in 鈫� 鈫� 鈫� |
POST-29773 | Barcode scanner reads and PLU and performs PLU lookup, as expected. |
POST-29783 | Streamlined assigned qualifiers to display minimal content. |
POST-29790 | For Finland users: discounts applied as expected. |
POST-29835 | When an optional side for a meal is not substituted, it is logged as a deleted item. |
7.33.2 | Encounter POS
Implementation Date: June 24, 2024
Improvements
POST-29263 | Kiosk orders print to Qu茅bec Fiscal SRM. |
POST-29305, POST-29309, POST-29313 | Substitution Lists now have a dropdown to select the Base PLU to easily associate substitution items to their Base PLUs for upcharge calculations. |
POST-29406, POST-29446 | Encounter respects loyalty orders that upsize on meal items. |
POST-29528 | For sites using Pipeline Communicator: real-time and historical data reports display additional properties with subtotal item. |
POST-29556 | For sites using Pipeline Communicator: real-time and historical data reports display loyalty and meal items. |
7.33.1 | Encounter POS
Implementation Date: June 10, 2024
Improvements
POST-26347 | Enhanced internal security protocols. |
POST-29170 | Meal Upcharge Lists linked to meals in Kiosk. |
POST-29172, POST-29235, POST-29237, SPM-463, KS-1857, KS-1851 | When order items are suppressed the display still conveys the essential meal characteristics necessary for the kitchen team. |
POST-29196 | For sites using Pipeline Communicator reporting: meal item rounding and tax calculations updated for historical and real-time data reports. |
POST-29346 | For Finland users, credit card receipts print once, as expected. |
KS-1850 | Pipeline communicates mobile orders as expected |
7.33.0 | Encounter POS
Implementation Date: April 29, 2024
Improvements
KS-1636 | Item mode cards load as expected. |
KS-1657 | Improved developer support tools. |
KS-1712 | Added ability to display ORS Only on the Kitchen Screen. |
KS-1817 | Double tap on bump bar loads projections. |
KS-1832 | Kitchen supports the ability to prioritize active items until on-hold items are resumed. |
KS-1841 | ORS background displays as configured. |
POST-21947 | Moved OCU configurations to The Portal. |
POST-23285 | Enhanced internal security protocols. |
POST-26756, POST-26760 | New Global POS configuration for Kitchen Screens to Enable Toggling between Active and On Hold Status. |
POST-26835, POST-26837 | Back of House MGRNG provides ability to change Kitchen Screen background colors for orders placed on hold or parked. |
POST-27533 | Printer template layout available for Grouped Expeditor Tickets to standardize receipt layouts for Expo Printers. |
POST-27978, POST-27982, POST-27990 | Encounter supports custom logo configuration for Receipt Printers. |
POST-28021, POST-28030 | View and manage product availability across multiple ordering channels, such as Terminal, Kiosk, and Mobile. |
POST-28172, POST-28176 | Configuration to Suppress Noun from Routing Unless Substituted available in Edit Nouns editor. |
POST-28182 | Configuration available to display鈥攐r print鈥攑ieces or cuts of meal items only when specifically customized. |
POST-28187 | OS4 saves logs to file when the file path is specified and log flags are on. |
POST-28230 | Encounter respects the Category configured in the MGRNG Suggestive Selling Edit. |
POST-28271 | Configuration available for Grouped Expeditor Tickets to clear option boxes so that crew members are able to mark them manually. |
POST-28281, POST-28285, POST-28311 | The technical support UI for Network Settings displays the most current Maximum Transition Unit (MTU). |
POST-28300, POST-28381 | Configuration available in KSNODES to Enable Toggle of On-Hold Status feature for HTML screens. |
POST-28304 | Configuration available in Global POS Options to Enable Toggle of On-Hold Status on Remote Screens feature. |
POST-28368 | For Finland sites using the Colombian receipt report, calculations are respected for Subtotal and Payment. |
POST-28433 | Streamlined API retrieval. |
POST-28562 | Added default values to new MGRNG fields for Pipeline communication. |
POST-28598 | Smart Swap upcharges the modifier. |
POST-28637, POST-28643, POST-28649 | Added support for custom alias and suppression for third-party integrators. |
POST-28675 | For transactions paying with both cash and credit, change amount is assigned to the cash PLU. |
POST-28713 | For Ohio sites, Encounter respects Ohio Taxing Rules. |
POST-28738 | MGRNG respects the configured country. |
POST-28797 | Improved handling of zero-dollar/free items. |
POST-28876 | For United Kingdom users, improved loyalty/barcode handling. |
POST-6519 | Update Encounter POS health status to Kibana. |
7.32.0 | Encounter POS
Implementation Date: April 29, 2024
Improvements
POST-6518, POST-6519, POST-22825 | Encounter POS logging information packaged, sent, and stored in Kibana. |
POST-12307, POST-22747 | DMB integration to support QR codes for tender. |
POST-21947 | For support technicians, improved OCU configuration access. |
POST-22067, POST-22756 | For Poland users, receipts print footer information. |
POST-23257, POST-23285, POST-26347, KS-1794 | Security enhancements. |
POST-23903, POST-23901, POST-24046 | Architecture modifications to support Drink Dispenser integration. |
POST-25043, POST-25044, POST-25064 | Daily close procedure updates the business date allowing a new API to send this updated Business Dates to the RTI Poller. |
POST-27099 | Support Utility to rebuild business dates now calculates Non-Food Sales appropriately. |
KS-1648 | Updated background image for Valued Brand sites in UK. |
KS-1753 | Streamlined message history. |
KS-1765, KS-1767 | Kitchen Screens identify add-on items with a plus (+) sign beside the item(s). |
KS-1771, KS-1773 | Configure Expo Screens to only display relevant items. |
KS-1775, KS-1777 | Kitchen Screens display payment status of orders. |
KS-1786 | Double bump moves order to Now Serving. |
KS-1789, KS-1791 | Real-time bump event handling includes timing considerations for transformations. |
KS-1802, KS-1804 | Global Order Timer for unified elapsed time across all Kitchen Screens. |
KS-1807 | Single bump moves order to In Progress. |
7.31.3 | Encounter POS
Implementation Date: March 25, 2024
Improvements
POST-28467 | TLOG respects Delete Amount calculations. |
7.31.2 | Encounter POS
Implementation Date: February 19, 2023
Improvements
POST-27953 | Improved update process to a 7.31.x build. |
POST-28004 | Auto-payroll close respects the configured labor options date/time. |
POST-28208 | Encounter respects HST Tax logic. |
POST-27410 | Improved insert log in/off process. |
POST-27373 | Encounter respects RTI poll file requests. |
7.31.1 | Encounter POS
Implementation Date: December 15, 2023
Improvements
POST-26529 | ODMB displays orders and total received from Type-12 . |
POST-26751, POST-27138 | XOO orders generate as expected with regular items and meal upcharges. |
POST-27153 | Remote terminals display destination icons on supported printers. |
POST-27207 | Encounter applies the US Taxing Method to the values contained in the mobile order total and total_unrounded fields. |
POST-27209 | PLU generates in tlog when credit card payment name is null. |
POST-27260 | Credit card mapping allows the use of spaces in the media_name field. |
POST-27263 | Terminal_short_name and terminal_long_name update on restart. |
POST-27312 | Kiosk orders communicate with Encounter on Port 3000 as expected. |
POST-27451 | Bundle Discounts include condiment upcharge prices and is reflected in the subtotal, as expected. |
ESC-2250 | The Total Sales amount updates as expected when items are deleted from an order. |
7.31.0 | Encounter POS
Implementation Date: November 3, 2023
Improvements
POST-26544, POST-26128 | Enhanced XOO payment information populates identically in real-time and historical data. |
POST-26528 | Following a reboot, Encounter POS reporting current Menu Sync Checksum to Omni/Menu Maintenance portal as expected. |
POST-26500, POST-26496, KS-1804, KS-1799 | Enhanced Global POS options include Global Order Timer. |
POST-26470 | Improved labelling describes functionality of the Pipeline Communicator feature. |
POST-26463 | For users in Colombia, updated invoicing includes required terms. |
POST-26461 | Improved Json-pc communication allows Kiosk and POS to behave as expected. |
POST-26293 | POS respects Non-discountable item setting. |
POST-26281 | Enhanced order injection calculates items successfully. |
POST-26130, POST-26112, POST-26114, POST-26102, KS-1791 | Real Time Transformation delays until Expeditor Screen bump event. |
POST-26128, POST-26010, POST-26007 | Enhanced Encounter Object and Store Order time stamps by implementing a tlog_sale_order_times table. |
POST-26069 | Updated Consolidate Condiments and other Items from Aggregate Lists on Kitchen Screens label added under KS tab. |
POST-26058 | Improved printer behavior in Global POS Options. |
POST-26051, POST-25878, POST-25854 | Security enhancements to password parameters. |
POST-26003 | Improved UI/UX for Kitchen Screen edits. |
POST-25914 | Enhanced Offline Loyalty orders. |
POST-25786 | MGRNG Edit KSNODES respects input. |
POST-25780, KS-1782, KS-1779 | KDS enhancement to display Paid status, displays Unpaid status for orders in-process. |
POST-25751 | POS Employee Name character limit increased. |
POST-25733, POST-25724, POST-25722, KS-1773 | Enhanced Item Counting on receipts allowing additional options for exclusions. |
POST-25573, KS-1767, KS-1762 | New KDS option allowing visibility of items added after subtotal. |
POST-25537 | Improved POS behavior for applying discounts with a Minimum Subtotal Restriction when an order has multiple identical items. |
POST-25509 | Increased character length in Drink Dispenser Destination Table. |
POST-25428 | Pay-at-counter kiosk receipts display loyalty points. |
POST-25310, KS-1720, KS-1716 | KDS improved to display Total Item(s) at the bottom of the Landing Zone, facilitating expeditors' verification of quantities. |
POST-25262 | Enhanced Kiosk and POS up-charge calculations. |
POST-25254 | Improved Mobile Order sorting of aggregate lists to include all items. |
POST-25253 | Improved settings for Minimum Days Between Payroll Close respects values less-than 3 days. |
POST-25240 | Mobile Ordering KS accepts discounts as expected. |
POST-25237, POST-25236, POST-23483 | Improved Loyalty settings for multiple-guest receipts, and Kiosk orders. |
POST-25135, POST-24743, POST-24741 | MGRNG Time Based Availability tab added to all fields for PLU settings. |
POST-25110, POST-24333 | Enhanced Upsize-key for substitutions. |
POST-25085 | Enhanced Brand-Specific Grouped Expeditor Ticket receipt layouts. |
POST-25022 | MGRNG reports populate in CSV format. |
POST-24987, POST-24603, POST-23842 | POS respects Employee Name special-character input. |
POST-24912 | Receipt Printer Table formatting accepts greater character number. |
POST-24818 | Defined discount limit threshold. |
POST-24789 | Type-17 discounts defined for a Valued Brand. |
POST-24788 | For Canadian users, improved currency conversion. |
POST-24579 | Enhanced Aggregate Lists allow addition of Qualifier Lists. |
POST-24577, POST-24576 | MGRNG Type-9 discounts reflect in price. |
POST-24517 | MGRNG KS option displays non-food items, and total item(s). |
POST-24489 | For French users, MGRNG Daily Front Counter Timing Report respects translation. |
POST-24399 | Enhanced TLOG All Discounts report. |
POST-24348 | Improved order processing for POS Delivery Customer orders. |
POST-24330, POST-23137 | Kiosk API calculates per-item tax rate. |
POST-24318 | MGRNG Front Counter Default Destination setting respects greater values. |
POST-24312 | MGRNG Poll ID 2 search function enabled. |
POST-24186 | MGRNG Value Meal Report displays all rows of the Must Substitute rule. |
POST-24177 | MGRNG Auto-Daily Close Config. contains checkbox for Employees to clock-out. |
POST-24172 | Encounter POS displays overring as expected. |
POST-24136 | Stabilized upgrade process where database schema changes are required. |
POST-24133 | Hourly reports displaying as expected for Pick-up orders based on Pick-up times. |
POST-24074 | Field validation for MGRNG Global POS Options table. |
POST-23916, POST-23912, POST-23910 | Kiosk Alerts Options allows user to clear screen. |
POST-23899 | Refined UI/UX experience when Encounter POS clears Manager Authorization. |
POST-23867, POST-23859 | Kiosk Alerts send to all terminals. |
POST-23843 | Enhanced backup processes to include additional tables. |
POST-23810 | Enhanced Receipt re-print for multiple terminals. |
POST-23792 | Refined Combined Discounts calculation. |
POST-23760 | Improved Discount Exclusion List restrictions. |
POST-23651 | Encounter POS clears alerts as expected. |
POST-23590 | MGRNG Printer Location selections are visible when switching to Network Channel. |
POST-23444 | MGRNG accepts Start/End Date value edits for Edit Suggestive Selling Rules. |
POST-22972 | MGRNG option replaces the print-cap file for printers and OCUs. |
POST-22927 | Enhanced Overring Reason entry allows only alpha-numeric characters. |
POST-22865, POST-21708, POST-22544, POST-22542, POST-22538, POST-21708 | POS and Kiosk inform users of restrictions for order modification. |
POST-22766 | Routing Selection reporting to telemetry services. |
POST-22744 | Enhanced terminal log-in without clock-in for salaried employees. |
POST-22700, POST-22618 | Option to display VM Header on KS Routing Path Items-Only mode. |
POST-22067 | Fiscal receipts for Poland users display a footer. |
POST-21912 | MGRNG edits allow OCU configuration. |
POST-21075 | Header for Additional_properties.encounter_delivery_reference_id field renamed to external_order_id. |
POST-19404 | 贰苍肠辞耻苍迟别谤听fractional quantity聽item info聽structure mapped to the 抖阴order structure. Encounter orders are sent to, and consumed by, 抖阴Mobile Manager. |
POST-17945 | Preparations for Loop Program. |
POST-17633 | Encounter POS sends the External Reward ID to 抖阴Gift and Loyalty via the discount_loyalty.reward_id field. |
POST-16911, POST-16875, POST-8120, POST-8118, POST-8117, POST-8116, POST-8115, POST-8114, POST-8111, POST-8110, POST-8106, POST-8105, POST-8104, POST-8103, POST-8102, POST-8100, POST-8099, POST-8054, POST-8053, POST-8052, POST-8049, POST-8048, POST-8047, POST-8038, POST-8029, POST-8028, POST-8015, POST-8014, POST-8013, POST-8012, POST-7966 | Streamlined communications from Encounter Pipeline to 抖阴Order Objects. |
POST-12307 | PayPal integration to display QR code on ODMB's. |
POST-11439, POST-9294 | Un-rounded order totals defined. |
POST-10975 | Pipeline configuration defines frequency and length of logs. |
POST-10884 | Encounter POS clears rewards when switching loyalty accounts. |
POST-3273 | POS enhanced configuration of KS errors. |
KS-1807, KS-1786 | POS order bumping completes successfully. |
KS-1777 | Enhanced KDS displays Unpaid status. |
KS-1753 | POS and KSS message handlers improved to exclude SendDtOrderSend. |
KS-1751 | Type 15 discount calculates as expected. |
7.30.4 | Encounter POS
Implementation Date: October 24, 2023
Improvements
POST-26567, POST-25850, POST-26543 | Enhancements to OS4 redundancy functionality. |
7.30.3 | Encounter POS
Implementation Date: September 21, 2023
Improvements
POST-26039 | Grouped Expeditor ticket displays child items along with parent meal. |
POST-26058 | When Global POS Option for Print Grill Tickets on Tender/Order Stored is selected, customer receipts print only once, as expected. |
POST-26235 | Pay at counter orders follow kiosk-specific routing. |
POST-26236 | Improved Encounter POS paperfile cleanup. |
7.30.2 | Encounter POS
Implementation Date: August 15, 2023
Improvements
POST-25115 | For Switzerland users, improved Encounter and Kiosk order processing. |
POST-25228, POST-25938, POST-25755 | For Ohio users, Encounter POS applies tax rules as set by Ohio. |
POST-25520, POST-25531, POST-25539, POST-25652, | Updated and streamlined template options for Grill, Expo, and Expeditor tickets. |
POST-25631 | Improved barcode scanner messaging. |
POST-25638, POST-25642 | For support technicians, improved printer filter options. |
POST-25645 | Grill tickets print order items and modifiers as expected. |
POST-25657 | Receipt and Expo screen sorting match. |
POST-25710 | Order destination and order number print on Expeditor tickets. |
POST-25712 | Drive-thru mobile orders print on bump. |
POST-25754 | Order total for Loyalty items includes modifiers/add ons. |
7.30.1 | Encounter POS
Implementation Date: August 01, 2023
Improvements
POST-12129 | Qualifier quantity respected on grill tickets. |
POST-19095 | For United Kingdom sites, items with the Do Not Adjust Menu Price configuration are represented on VAT reporting. |
POST-22700 | Kitchen Screen configuration provides routing path for Items Only, with or without a header. |
POST-22923 | Improvements for support technicians regarding transmission sizes. |
POST-22987 | For United Kingdom sites, ePay processes orders as expected. |
POST-23312 | Kiosk orders process as expected. |
POST-23904 | Encounter respects upper-limit discounts. |
POST-23922 | For sites with Value Added Tax, the total sales amount is respected for bundles that contain multiple products. |
POST-23948 | The transaction total and the sum of values equal the same amount. |
POST-23965 | Expo tickets print as expected for orders set to Delivery. |
POST-24141 | When updating a drink order that include an upcharge, the upcharge is respected. |
POST-24147 | For support technicians, DHCP edit no longer displays printer filter options. |
POST-24184 | Encounter POS Loyalty acknowledges user codes. |
POST-24206 | Mobile orders calculate tax as expected. |
POST-24251 | Grouped tickets print as expected and short name configurations are respected. |
POST-24266 | Sticky printers acknowledge paper width and print X of Y, order number, and Icons. |
POST-24274 | Improved tender mapping for mobile orders. |
POST-24336 | Updated Grill Ticket label from Custom Grouped Grill Ticket Layout to Custom Grill Ticket Layout. |
POST-24344 | Improved MGRNG Omni Loyalty Configuration handling. |
POST-24525 | Landing Zone prints label when order is ready to assemble. |
POST-24532, POST-24536 | Enhanced printer layout to standardize receipts and only print聽necessary聽information for Grouped Expeditor Tickets and Grill Tickets. |
POST-24579 | Aggregate lists accept Qualifier lists allowing kitchen screens and tickets to display a condensed list of qualifiers. |
POST-24610 | Request for Encounter POS to reprint an order receipt does not affect the fiscal printer. |
POST-24651, POST-24656, POST-24660 | MGRNG configuration available to support child item consolidation on Kitchen Screens and Printed Tickets, regardless of virtual receipt settings. |
POST-24682 | Sticky printers respect Print Individual Grill Tickets if Multiple Qty configuration. |
POST-24688 | Grill tickets print as expected. |
POST-24695 | Encounter POS processes orders with multiple substitutions as expected. |
POST-24712 | Improved processing for orders set to Delivery. |
POST-24955 | For Columbian users, fiscal configurations updated. |
POST-23762, POST-23768, POST-23771 | Provided ability to increase font size of select elements on receipts so that they are more visible. |
POST-24245, POST-24247 | MGRNG configuration available for Sticky Printers to print the standardized PLU short name. |
KS-1716, KS-1720, KS-1722 | Available configuration options to display non-food items on selected screens, and to display the Total Item(s) at the bottom of the Landing Zone and Order screens. |
KS-1713 | Created Brand-Specific ORS display option. |
7.30.0 | Encounter POS
Implementation Date: June 02, 2023
Improvements
POST-5987 | MGRNG Global POS Options support background colors for kiosk reports. |
POST-10311, POST-19538, POST-19551, POST-19547, POST-19724, POST-19734, POST-19746, POST-19888, POST-20750, POST-20892 | Pipeline Communicator integration and configurations for labor data, such as job codes, calculated labor, labor costs, historical data, and schedule update information so that Mobile Manager is able to consume data from the cloud for scheduling and reporting. |
POST-14048 | The Portal supports the ability to configure and manage alternative price listings for menu substitutions which are then consumed by Encounter POS. |
POST-16157 | Improved disk space handling. |
POST-17031 | Verified Colombia representation in Encounter POS fiscal code. |
POST-17035 | Verified Poland representation in Encounter POS fiscal code. |
POST-17431 | Technical improvement for OS4 Paypal feature. |
POST-19227, POST-19228 | For Canadian users, credit card orders process as expected, regardless of SRM connectivity. |
POST-19247 | Updated Loyalty to include another provider. |
POST-19369 | Loyalty messaging updated. Messages match on both the POS display and the log. |
POST-19647 | MGRNG Global POS Option for Loyalty to Add Loyalty Items in build area. |
POST-19652 | Encounter POS processes loyalty coupons the same way, whether scanned or entered manually. |
POST-19666, POST-19670 | Additional receipt configuration option to increase font size. |
POST-19839, POST-19841, POST-20279 | MGRNG Global POS Option to display 3rd party vendor name below the customer name on Kitchen Screen. |
POST-19844 | Enhanced messaging if Encounter POS is unable to record sales logs. |
POST-19888, POST-19896 | For Menu Maintenance users, create and manage Encounter DB and Gold DB external job codes, IDs for access through 抖阴Data Management and reporting through 抖阴Mobile Manager Reports. |
POST-20018 | Encounter POS utilizes 抖阴Back Office (formerly RTI) employee types allowing Mobile Manager to generate labor reports. |
POST-20071 | Loyalty messaging includes more granular payment methods data to upstream providers. |
POST-20075 | To standardize receipts across sites, Expo printer template available to print items in the same sort order as viewed on Kitchen Screens. |
POST-20104, POST-20106 | New Grouped Kitchen Items ticket type and Encounter configuration for Drink/Dessert label. |
POST-20120 | Sticky printer configuration to label a meal as a child/kids portion and assign a receipt icon. |
POST-20154 | Configurations available to assign destination icons for receipts. |
POST-20182 | Enhanced qualifier handling. |
POST-20257, POST-20265, POST-22132 | Landing Zone configurations available to print order label and change background color to inform expeditors that an order is ready for assembly. |
POST-20304, POST-21848, POST-22869 | Improved validation for name fields. |
POST-20372, POST-20376, POST-22296 | For Switzerland users, printer template configurations for Grouped Grill Tickets and Grouped Expeditor Tickets. |
POST-20416 | Improved Loyalty redeemed reward handling. |
POST-20703, POST-20709, POST-20716, POST-20718 | For United States users, printer template configurations to print with or without delivery partner, and to include order destination and item icons. |
POST-20835, POST-20879 | For SL18 users, Encounter POS automatically reloads during a terminal update or upon file change. |
POST-20941, POST-20949 | For Bixolon users, improved templates and sticky printer behavior. |
POST-20953 | For United States users, printer template configuration for Expo Tickets to display if mobile order. |
POST-20965, POST-22124 | For United States users, created printer template US Template with delivery Partner, and removed US Template with delivery Partner - Bixolon. |
POST-20968, POST-21376 | Encounter POS auto-detects sticky printer brand/model to adjust receipt formatting. |
POST-21079 | Added alternate price groups and plu alternate price groups to poll file to to track tier pricing at the site level. |
POST-21086, POST-21088, POST-21090, POST-21092, POST-22318 | Improvement to MGRNG Receipt Edit text-centering feature for headers, footers, and other receipt elements. |
POST-21529 | For Sticky Printers, new Grouped Kitchen Items ticket type. |
POST-21600 | When Order Screens Should Display Build Items is enabled, item updates appear on Kitchen Screens, as expected. |
POST-21603 | Automatic terminal updates respect MGRNG Global POS Options configuration. |
POST-21628, POST-23566, POST-23663 | Optional configuration for Sticky Printers to follow the active Kitchen Screen routing path. |
POST-21633, POST-21637, POST-21680 | Refined percentage off BOGO Promotion handling and messaging. |
POST-21663, POST-21667 | Additional On Order Recall option for Edit Terminal POS Options > Prompt POS Reminder PopUp. |
POST-21679 | Action Log Report with parameter set for previous days displays all recorded PLUs. |
POST-21803 | Encounter POS prints receipts when Loyalty Coupons are applied. |
POST-21813 | Encounter POS respects donation round-up on cash transactions. |
POST-21839 | Refined product cloning handling for self-service users. |
POST-21855 | Refined Loyalty validation communication with Omni. |
POST-21861 | Refined substitution/smart swap handing for upcharges. |
POST-21902 | Created survey code file for valued brand. |
POST-21905 | Improved MGRNG report formatting. |
POST-21908, POST-21910, POST-21914, POST-21915, POST-21918, POST-22688, POST-22694 | Support enhancements such as additional tables and filters. |
POST-21920 | Encounter POS displays change PLU for applicable transactions, such as orders paid with cash. |
POST-21977, POST-22906 | MGRNG TimeClock Alteration report displays all time clock changes, including add, remove, and/or edit. |
POST-22219 | For users in Malta, Environmental Tax is displayed prior to destination assignment. |
POST-22255, POST-23038, POST-23175 | Improved stability. |
POST-22269 | Grill tickets print when Account for Item grouping by PLU Routing Codes is enabled. Additionally, x of y printing is included if Group PLU by Route Codes is configured. |
POST-22330 | Deprecate Legacy Log In tools. |
POST-22456, POST-22459 | Configurations to print Grouped Kitchen Items. |
POST-22497 | Upsize (72) respects upsize to the next PLU. |
POST-22532 | Downsize (68) respects downsize to the previous PLU. |
POST-22605 | Consolidated fries configurations available for Kitchen Screens. |
POST-22763 | For users in Columbia, raise the threshold amounts allowed for Cash Drawer Warning/Disable Amounts. |
POST-22813 | Improved Encounter POS communication with external PINpad. |
POST-22814, POST-23091 | Terminals set to a default of Delivery print sticky tickets, as expected. |
POST-22820 | Sticky printer tickets print order number, as expected. |
POST-22854 | Configuration to print grill tickets after tender or when order is stored. |
POST-22901 | Original routing configurations are restored after a terminal restart/reboot. |
POST-22967 | Improved communication between Encounter Kiosk and fiscal printer. |
POST-23068 | For users in Columbia, inserts deactivate, as expected. |
POST-23071 | Improved Encounter Kiosk order handling. |
POST-23082 | Improved encoding/decoding data communication. |
POST-23178 | When configured, Grill Tickets print on subtotal for Kiosk orders. |
POST-23223 | For Switzerland users, icons print on Grill Tickets when request sent by remote terminals. |
POST-23232 | Coupon lookups allow for a leading zero. |
POST-23255 | Build area highlights current order item. |
POST-23281, POST-23282, POST-23283 | Security enhancements. |
POST-23328 | Terminal logs display original terminal number. |
POST-23343 | For users in Poland, type 17 discounts round as expected. |
POST-23563 | Additional routing option for products, discounts, and/or other items. |
POST-23604, POST-23605 | Sticky Printer configuration for Grill Ticket routing option. |
POST-23667 | Improve Daily and Weekly backup logs. |
7.29.4 | Encounter POS
Implementation Date: February 13, 2023
Improvements
POST-23019 | Enhanced NTP syncing. |
7.29.3 | Encounter POS
Implementation Date: January 31, 2023
Improvements
POST-22394 | Improved Kiosk order validation for prepay orders. |
POST-22534 | Type 17 discounts are applied as expected. |
POST-22587 | For users in Switzerland, when configured, value meal VAT is distributed proportionally. |
POST-22595 | For users in Switzerland, value meal VAT calculates as expected. |
POST-22748 | EPay currency rounding is applied as expected. |
POST-22809 | Credit Card Transactions are reporting to RTI as expected. |
POST-22871 | The Minor Labor Alerts scan of the Labor Engine allows task completion such as terminal updates, employee clock in/out, Omni order configurations, and biometric usage. |
7.29.2 | Encounter POS
Implementation Date: December 12, 2022
Improvements
POST-21921 | Terminals above T12 print to printers in their routing path as expected. |
POST-22116 | Encounter POS respects the 20 second timeout for loyalty orders. |
POST-21935 | Improved failover conversion process that transforms a remote workstation into a manager terminal. |
7.29.1 | Encounter POS
Implementation Date: November 01, 2022
Improvements
POST-20986 | For Italian sites, serverRT closes end of day as expected. |
POST-21614 | Future catering orders do not affect the ability to log off and clock out. |
POST-21659 | Mobile order item discounts are applied as expected. |
POST-21701, POST-21702, POST-21725 | Tender Retail is now supported for OS4. |
POST-21748 | Mobile and Delivery orders are routed to Sticky Printers as expected |
POST-21761 | Tickets for mobile orders respect routing configurations. |
POST-21897 | For Italian sites, drive-thru mobile orders are submitted once, as expected. |
POST-21899 | For Italian sites, discounts and VAT rounding are applied as expected. |
7.29.0 | Encounter POS
Implementation Date: September 14, 2022
Improvements
POST-12275, POST-12278, POST-12281, POST-12293, POST-12307, POST-12313, POST-12625, POST-12764, POST-12811, POST-12837, POST-12843, POST-12917, POST-13627, POST-14328 | Encounter POS supports PayPal/Venmo customer or restaurant-presented QR Code鈥攔equires Guest to have Venmo or PayPal app installed. Accepts QR Codes presented on the FC-OCU, DT-OCU, or DT Tablet. |
POST-13768 | Improved MGRNG messaging and handling for copy/paste values. A warning message appears if a copy/paste value exceeds the accepted character limit, and MGRNG crops the copy/paste value to the accepted character length. |
POST-14048 | Encounter POS respects alternative price configurations submitted through The Portal > Menu Maintenance. |
POST-18275 | Encounter POS stability enhancement. |
POST-15988, POST-15990, POST-15994, POST-15996, POST-15998, POST-16230, POST-16625, POST-16651, KS-1484, KS-1513, KS-1517 | Encounter POS supports Food Locker QR codes throughout the entire order process. |
POST-16179, POST-16187, POST-16841 | Encounter POS supports X of Y printing. Specific configurations available through MGRNG Global POS Options > Receipts and Printing. |
POST-16557 | Encounter POS connection stability enhancement. |
POST-16645 | OCU displays appear centered, as expected. |
POST-16854, POST-16855, POST-16904 | MGRNG Global POS Options configuration available to display Loyalty balance on receipts and/or pop up messages as currency rather than points. |
POST-17027 | Encounter POS supports Value Added Tax (VAT) taxation logic. |
POST-17031 | Encounter POS supports Colombia Fiscal Reporting requirements. |
POST-17033, POST-17034 | Encounter POS supports Italian Fiscal Reporting requirements and Fiscal Server/ServerRT fiscal printers. |
POST-17046 | Encounter POS respects the entry of a new Loyalty Code if the previous code was not accepted. |
POST-17153 | Encounter POS allows for select Loyalty providers to create a discount plu, as needed. |
POST-17257 | Gift Card functions, such as balance, redeem, or issue, display as expected. |
POST-17397 | Encounter POS respects the聽PLU to Use for Item Discount聽configuration, for all loyalty providers. |
POST-17405 | Improved the MGRNG Global POS Options for Print Grill Tickets After Tender. |
POST-17617 | Order total updates after gift card issue and/or recharge, as expected. |
7.28.1 | Encounter POS
Implementation Date: June 08, 2022
Improvements
POST-3220 | Pertaining to OS4 support, enhanced codebase for communication between Encounter POS and Front Counter OCUs. |
POST-10740 | For Caribbean sites: the loyalty app now generates POS-scannable QR codes. This allows Encounter to apply the selected rewards and also provides the option to select additional applicable offers. |
POST-18444 | Alternate prices listed in alternate price groups are respected. |
POST-18512 | MGRNG Network Node Scan displays all devices on the network. |
POST-18521 | The 44 column report runs from the Manager Function buttons, as expected. |
POST-18549 | Tablets respect manager access for login and log off. |
POST-18559 | Loyalty lookup by phone number indicates if an invalid phone number is entered. |
POST-18700 | The Terminal popup keyboard scales appropriately for the screen size. |
POST-18787 | Loyalty lookup codes are accepted. |
POST-19054 | Enhance POS stability for Mobile Loyalty orders without a registered email. |
POST-19459 | Improved stability when recalling orders from the Order Review screen. |
POST-19564 | Encounter POS processing enhancements. |
POST-19710 | Encounter POS stability enhancements. |
POST-19749 | Kiosk orders clear queue when opened on another terminal. |
POST-19816 | Enhanced stability of Order Pending screen. |
7.28.0 | Encounter POS
Implementation Date: February 02, 2022
Improvements
POST-16605 | Encounter POS 7x operates on a new 64-bit OS (OS4) and is compatible with XC23 hardware. |
POST-13305 | Expanded DHCP ranges and services to include multiple subnets. |
POST-16367 | MGRNG Network Node Scan Utility displays remote device online status, as expected. |
POST-16847 | Encounter POS/MGRNG respects country code for Switzerland and 10-year data retention regulations. |
7.26.1 | Encounter POS
Implementation Date: December 06, 2021
Improvements
POST-17680 | Improved Encounter POS stability. |
7.26.0 | Encounter POS
Implementation Date: October 21, 2021
Improvements
POST-10457 | Through Global POS Options, Italian Fiscal Reporting sites have the ability to report the number of vouchers applied to a transaction, rather a consolidated number. |
POST-11755 | The quick search feature for Edit Terminal POS Options is respected. |
POST-11903 | Encounter respects employee record and job-type assignments upon clock in. |
POST-11995, POST-12003, POST-14449, POST-14566 | Kitchen Screen configurations allow to consolidate condiments at the bottom of the order box through aggregate lists. |
POST-12009 | A summary report of aggregated lists is now available through the MGRNG Aggregate Lists Menu. |
POST-12319 | Updated available tender screen configurations for third-party payment processing, including QR code output settings. |
POST-12503 | Enhanced Pipeline communication. |
POST-12556, POST-12580, POST-12586, POST-12598, POST-14976, POST-15020, POST-15026 | Provided additional configurations for discounts and/or value meal restrictions based on applied rules, including minimum order subtotal, and amount-based or quantity-based restrictions. This feature also includes amount-based restrictions for VAT regions and reporting purposes. |
POST-12592 | Configuration options allow mobile orders to bypass amount-based and quantity-based discount and/or value meal restrictions. |
POST-12709, POST-12715, POST-12739, POST-12757, POST-12807 | Provided the ability to enable and assign a fiscal department at the PLU level. Fiscal department is available on the Product, Master PLU Reports. |
POST-13213 | To maintain fiscal compliance, sites are able to configure Encounter POS to apply proper rounding regulations for cash and mixed payments. |
POST-13358, POST-13617 | Enhanced support capabilities for HTML Kitchen Screens. |
POST-13507 | Configurations available to proportionally distribute VAT聽for value meals for the kiosk orders so that distributed information is sent in the Kiosk API |
POST-13572 | Implemented a split tender warning prompt that notifies cashiers if the remaining order balance requires an unsupported amount of coins. |
POST-14039 | Enhanced Health Monitor reporting for Kitchen Screens. |
POST-14048 | Implemented Encounter POS support for alternative price configurations entered through The Portal. |
POST-14111, POST-14117, POST-14124 | Provided ability to manage alternative prices for items in a substitution list. |
POST-14134 | Print on Bump works as expected. |
POST-14141 | Improved Encounter POS support for upcharge alternative pricing. |
POST-14893 | Improved MGRNG Epayment OMNI Loyalty configuration. |
POST-14933 | Amount-based and quantity-based restrictions are respected for Kiosk orders. |
POST-14939 | Provided the ability to allow or restrict priced condiments聽based on subtotal requirements. |
POST-14958 | Provided the ability to validate coupon/discount eligibility or combination. |
POST-14970 | Subtotal restrictions review category allowlist and item exclusion list to determine eligibility. |
POST-14980, POST-14990, POST-15014 | Improved accuracy of matching events for the Front Counter Timing Detail Report. |
POST-15033, POST-15183 | Destination and VAT department reporting data is available. |
POST-15036 | Improved user messaging for wireless PIN pad association. |
POST-15261 | Provided ability to clone alternative price groups for easier management. |
POST-15273 | Provided ability to view alternative price group PLUs and Lists from the Dynamic Price Rule menu. |
POST-15323 | The Edit Fiscal Department menu is available regardless of taxing method selected in Optional features. |
POST-15343 | Tendered/Paid Kiosk orders are accessible through front counter terminals. |
POST-15385, POST-15435 | Network printers are able to print asynchronously if/when a printer is offline. Encounter POS displays a notification prompt if/when this occurs. |
POST-15473, POST-15477 | Enhanced Encounter POS payment processing for technical support purposes. |
POST-15526 | Improved end-of-day closing cleanup by including ePay聽attempts data. |
POST-15534 | Loyalty processing respects cash drawer behaviors. |
POST-15555 | Updated Substitution Lists Report to include alternative price group data. |
POST-15559 | Updated Alternative Price Groups report. |
POST-15588 | Improved PLU cleanup for substitution lists. |
POST-15592 | When editing PLUs, the user is notified if the PLU is a member of a substitution list, so they are aware that other edits could be necessary. |
POST-15624 | The PLU type Product is the only PLU type available in the Edit Substitution Lists drop-down. |
POST-15741 | Enhanced stability of Loyalty processes. |
POST-15896 | Improved suggestive sell prompt configurations. |
POST-15984 | Improved ePayment communication. |
POST-16015 | Provided the ability to disable the Order Limit setting for order level discounts when only one order level discount is permitted. |
POST-16073 | Improved Insert Close Configuration export/import process. |
POST-16158 | Improved logging during terminal updates and to identify when Terminal POS options for Kiosk, are not configured. |
POST-16200 | Tablets interact with Encounter POS, as expected. |
POST-16337 | Enhanced communication with Omni-Channel Ordering. |
POST-16338 | Cents Off credit transactions respects item totals. |
POST-17065 | Encounter POS respects the entry of a new Loyalty Code if the previous code was not accepted. |
07.25.0 | Encounter POS
Implementation Date: July 20, 2021
Improvements
POST-9073 | Provided ability for the Tablet to associate wireless PIN Pad at time of payment. |
POST-10384 | Provided ability to pair multiple wireless PIN Pads with a Terminal. |
POST-10385 | Payment transactions on the Tablet are marked as paid in the shared history. |
POST-10386 | Improved the Pay Now screen to clearly indicate paid orders to serve. |
POST-10387 | Improved the Order Review screen to clearly distinguish between paid orders and orders that require tender. |
POST-9768 | Enhanced underlying Loyalty functionality. |
POST-9920 | Kitchen Screens display orders placed on the tablet with the expected origination and color. |
POST-10602, POST-11354 | Provided the ability to configure the DMB Name through MGRNG. Option available to display this specifically configured name on reports. |
POST-10677 | The ability to display loyalty information on the Virtual Receipt is available through the Global POS Option utility in MGRNG. |
POST-10733 | Created the ability to limit the number of scanned QR codes through the Global POS Option utility in MGRNG. |
POST-11092 | Report available to view PLUs that are assigned to specific departments for Fiscal Reporting/VAT purposes. |
POST-12241 | In MGRNG, additional configurations are available for loyalty providers. |
POST-12534 | In MGRNG, alternate Kitchen Screen names are limited to 15 characters. |
POST-12544 | A new marketplace facilitator code added to the Global POS Option utility in MGRNG. |
POST-12651 | Transaction ID for third-party payment provider added to reports. |
POST-12847 | Improved Encounter POS stability. |
POST-12929, POST-12943 | Employee status updates from RTI are communicated to MGRNG. |
POST-12993 | Added support for Buy-One, Get-One (BOGO) functionality. |
POST-13174 | Additional loyalty provider added. |
POST-13207 | 100% discounts applied as expected for sites configured with multiple tax rates. |
POST-13372, POST-13379 | The Restaurant Profile Edit utility in MGRNG provides the site address, phone, and alias. This information is useful for receipt standardization and/or reporting purposes. |
POST-13707 | Encounter POS displays error message when applied discount is more than the order subtotal. |
POST-13735, POST-13954 | A Product Analysis by Channel report is available in MGRNG. |
POST-13807 | For Finland and Italian users, mobile order inserts log on/off as expected. |
POST-13865 | Refined automatic logoff for unserved orders. |
POST-13920 | Added a new definition for miscellaneous surcharges, such as a soda tax. |
POST-13922 | Enhanced error messaging for mobile insert destinations. |
POST-14052 | Improved Order Review functionality. |
POST-14100 | Increased the survey code field size. |
POST-14320 | For Italian fiscal users, updates for distributed VAT rate reporting. |
POST-14426 | Improved file descriptor processing. |
POST-14586 | Loyalty Orders are routed to Kitchen Screens, as expected. |
POST-14962 | Updated column name and date fields for reporting. |
POST-15092 | Improved communication and reporting with Omni-Channel Ordering. |
POST-15119 | The Daily Close prompts End of Day reports, as expected. |
7.24.2 | Encounter POS
Implementation Date: May 20, 2021
New Features
POST-8376 | Enhanced logging for the Kitchen Display System. |
POST-8765 | Enhanced POS logging to gather notifications of unexpected or non-optimal POS events and report them to 抖阴in near real time. |
Improvements
POST-12847 | Enhanced stability for Encounter POS when deleting a value meal from an active order. |
7.24.1 | Encounter POS
Implementation Date: April 07, 2021
Improvements
POST-12I74 | Enhanced POS to more gracefully interpret Manager Card number sequence variations. |
POST-12454, POST-12465, POST-12469 | Improved Omni and Encounter POS communication by adding additional AMQP connection parameters, enhancing AMQP connection stability and connection status logging. |
POST-12847 | Improved stability for routing processes. |
POST-12941 | Enhanced Encounter POS Stability during upgrades. |
POST-12973 | The Auto Daily Close process respects the request to close and deactivate active inserts. |
POST-12984 | Improved TLOG reporting to SEMS Pollfile. |
7.24.0 | Encounter POS
Implementation Date: March 15, 2021
New Features
POST-5479 | Encounter POS is able to process advanced Catering Orders for pick up at a specified date/time. Catering Orders are either prepaid or use the Pay at Counter method. |
POST-6348 | SRM receipts can now distinguish between credit and debit transactions. |
POST-7993, POST-7994 | Added the ability to print a mobile order once the order has been confirmed. |
Improvements
POST-4289 | Improved server error handling. |
POST-4314 | To provide the ability to properly report externally collected taxes, taxes collected by the Marketplace Facilitator are excluded from the subtotal, total, origination sales, and mobile tender. |
POST-5571 | Identification of Delivery Partners and their Marketplace Facilitator status. |
POST-5784, POST-8554 | Enabled additional routing options for Catering Orders. |
POST-5804, POST-5810 | Enabled Catering Order messages upon initial logon of an insert. This notification lists pending Catering Orders for the given time period. |
POST-5805 | Encounter POS updates do not affect the integrity of pending Catering Orders. |
POST-5806, POST-5816 | Encounter POS is able to recall pending and canceled Catering Orders. |
POST-5812, POST-5819, POST-5820 | Encounter POS provides the ability to accept prepaid or Pay at Counter Catering Orders. Pay at Counter Catering Orders calculate the total price and taxes at time of payment and pickup. |
POST-5813, POST-5814, POST-5818, POST-5833 | Encounter POS provides the ability to select a date and time for a Catering Order. Encounter POS also accepts updates to the selected date and time for Catering Orders (including updated orders) are automatically passed to the Kitchen Screens when needed for on-time pickup. Canceled Catering Orders are removed from the queue and not passed to the Kitchen Screens. |
POST-5817, POST-6113 | Encounter POS provides the ability to manually send a Catering Order to the Kitchen Screens. This option is useful if a customer arrives early for their pickup. |
POST-6098 | Currency rounding is applied as expected, to transactions performed at the Kiosk. |
POST-6265 | Menu updates now display a progress bar during menu button creation. |
POST-6666, POST-6800 | The 44 Column Daily Revenue Report prints when End of Day is performed on a terminal. |
POST-6952, POST-6953, POST 9761 | Back of House MGRNG provides the ability to configure the expected Daily Close time. If the Daily Close is not performed at this time, a popup message displays a warning. |
POST-6977, POST-9683 | The tax method for delivery charges is calculated based on the taxability of the items in the order and applied to delivery orders. |
POST-6982 | Improved messaging for employee logon errors. |
POST-7009 | Delivery Orders must assign a valid delivery driver before sending an order out. A valid delivery driver is a driver that is logged on. |
POST-7010 | Improved recipe lookup function. |
POST-7061 | Mobile Order pricing respects location rounding for order totals. |
POST-7102 | Encounter POS supports custom idle messages for EPAY devices. |
POST-7142, POST-7547, POST-7850, POST-8079 | Encounter POS now supports integration with RTIconnect for employee data. (Phase 1). |
POST-7168 | Delivery Surcharge is applied to non-food category when configured as such. |
POST-7386 | Back of House MGRNG provides the ability to configure the tax method for an order destination type. |
POST-7388 | Encounter POS provides additional routing options for curbside orders. |
POST-7390, POST-7777 | Back of House MGRNG provides the ability to change Kitchen Screen background colors based on destination and/or origin. |
POST-7393, POST-7937 | Additional order destinations are included on the sales reports. |
POST-7402 | Back of House MGRNG now provides the ability to configure and manage order destinations. |
POST-7411 | Encounter POS allows the order destination of Curbside. |
POST-7493 | Mobile Order receipts print the Order Number in the Name/Special Instructions field. |
POST-7560 | Encounter POS is able to process Marketplace Facilitator type Mobile Orders where one or more taxes are externally collected. |
POST-7593 | Batch activation of gift cards appears as expected on the Transaction Journal Report. |
POST-7610, POST-9783 | Back of House MGRNG supports PLUs for various discounts. |
POST-7722, POST-7723, POST-7724, POST-7726, POST-7729, POST-7730 | Encounter POS supports the Back of House MGRNG configuration for on-demand Sticky Ticket printing. This configuration prints a sticky ticket for each individual order item bumped from the Kitchen Screen and ready to serve. This also pertains to order items with a quantity of more than one (1) so that a sticky ticket is available for each individual order item. |
POST-7949, POST-7957 | Encounter POS provides split tender message that displays the remaining balance due. This feature is configurable through Back of House MGRNG menus. |
POST-7953 | Enhancements allowing Tablets to have different configurations than Terminals for item deletes. Change tablet requirements for Authorization for Item Deletes through MGRNG Back-of-House Edit Global POS Options. Options include: Not Required, After 1 Delete, Last Item Only, Last Item Never, After 1 Delete and Last Item Never, and Except Last Item Sold. |
POST-7991 | Drive through only prints a receipt when an unpaid order is recalled/finalized, not when the order is confirmed. |
POST-8151 | The Back of House MGRNG now displays the destination name on the Value Added Tax tab of the Edit Product/Value Meal menu. |
POST-8170 | Extended error messaging for unavailable items/PLUs in response to Mobile Orders. |
POST-8178, POST-8179, POST-8181, POST-8241 | Enhanced communication with Valued Partners through Portal and Back of House MGRNG options for pricing data and integration, reporting, and endpoint communication. |
POST-8268, POST-8274, POST-9805, POST-9807, POST-9811, POST-9813, POST-9815, POST-9816 | Encounter POS supports the Back of House MGRNG configuration available to enable the printer to print either one (1) ticket for all the order items (grouped) or print individual tickets for each routed order item. This option allows for team members to receive one (1) receipt for all drinks contained in the order, send grouped grill tickets to the appropriate layout, or print expedite tickets. |
POST-8296 | Enhanced product integration for 抖阴Chef Kitchen Management. |
POST-8342 | Printer receipt layout options now available to print only the order number without additional information. |
POST-8380 | Back of House MGRNG option to send an order to the Kitchen Screens only after the order is tendered. |
POST-8544 | Improved live reporting for legacy Back Office. |
POST-8595, POST-8601, POST-8602, POST-8604 | Back of House MGRNG Global Option available to configure PLU routing groups so that the printer is able to display X of Y order items within a group. Available functionality provided to turn this feature on/off. |
POST-8620 | Back of House MGRNG provides separate Global Options for Tablet functionality including item delete authorization. |
POST-8718 | Back of House MGRNG provides a second line Welcome Message option for dual language users. |
POST-8748, POST-8753, POST-8771, POST-8808, POST-8810 | The option to donate to charity is now available after a transaction is totaled. For instances when only one charity is configured, that charity is automatically selected to receive donations. When more than one charity is configured, an informational window appears, displaying available charity options. A Global configuration is available to display only round-up to the next tender charity amount or the multiple amount options. |
POST-8830 | Employee clock-in prompt appears consistently when integrated with RTI Back Office. |
POST-8982 | Enhanced POS stability when processing orders that include a customer name. |
POST-9090 | Enhanced Pipeline configuration endpoints. |
POST-9092, POST-9393 | Encounter POS security enhancements. |
POST-9251 | Auto Serve bumps mobile orders from the Kitchen Screen, as expected. |
POST-9495 | For Marketplace Facilitator states, Encounter POS implements split tax when Valued Partners send combined dual taxes. |
POST-9554, POST-9965 | Encounter POS logs Delivery Partner information for reporting purposes. This information is also available on the Transaction Journal report. |
POST-9644 | A Back of House MGRNG option is available to display a Sign Up message when a Loyalty Number is not found. |
POST-9864, POST-9953 | Implemented the new Lottery requirements for fiscal printers in Italy. When the Back of House MGRNG Global POS Option is configured, Valued Guests are able to enter their Lottery ID when ordering. Lottery ID transactions are reported in the Transaction Journal. |
POST-9916 | A Back of House MGRNG option is available to enable manual gift card entry on the PINpad. |
POST-10059 | For Poland fiscal printers, Back of House MGRNG option is now available to configure the amount value that requires extended or simplified聽customer data on the printed invoice. |
POST-10075 | Improved user error messaging. |
POST-10197 | Encounter POS respects configured break times for employee clock in/out. |
POST-11868 | Improved interpretation of the "Employee Type" value when employee records are added to the database. |
POST-10954 | Encounter POS respects the configured cash limit for drawer pulls. |
POST-11456 | Improved post logoff printing behavior of 44 Column Reports. |
POST-11593 | For Colombia fiscal printer users, enhanced stability for Encounter POS to recognize special characters. |
POST-11674 | Adjusted suggestive selling behavior to respect priorities when multiple rules are configured. |
POST-11680 | Improved suggestive selling behavior to account for more than two product categories. |
POST-11686 | Suggestive selling behavior now accounts for desserts that are already added to an order. |
POST-11846 | Enhanced stability of mobile order updates, review processing, and finalizing. |
POST-11895 | The Encounter POS database now correctly interprets routing paths greater than 20. |
POST-12237 | Enhanced stability of Encounter POS when confirming a mobile order in Drive-Thru. |
7.23.3 | Encounter POS
Implementation Date: February 15, 2021
Improvements
POST-6535 | Added the ability to customize the frequency of survey receipts. |
POST-10258, POST-11550 | Improved menu update communication with Omni-Channel Ordering. |
POST-10299 | Back of House MGRNG report fields return to default values after a report request is generated. |
POST-9546 | The Terminal insert validates as expected. |
POST-10531 | Improved communication between Encounter, Tablet, and Valued Partners. |
7.23.2 | Encounter POS
Implementation Date: November 13, 2020
Improvements
POST-8214 | Encounter POS accepts mobile orders with a service fee quantity of 99 or greater. |
POST-9040 | Improved communication stability with Front Counter Order Confirmation Unit. |
POST-9288 | After a terminal update is performed, Loyalty parameters load as expected. |
POST-9529 | Encounter POS logging now tracks zero-dollar ($0) surcharge transactions. |
POST-9623 | For Puerto Rico sites, the upsize function for an item and/or value meals is handled as expected. |
POST-9784 | The Loyalty signup message is now configurable. |
POST-9829 | For charity configurations, when only 1 charity is configured, the charity name appears in the notification. |
7.23.1| Encounter POS
Implementation Date: September 28, 2020
Improvements
POST-4613 | Enhanced order communications with Omni-Channel Ordering. |
OCU-284 | The Order Confirmation Unit [OCU] displays a full-screen, as expected. |
7.23.0 | Encounter POS
Implementation Date: August 11, 2020
Improvements
POST-6193 | Improved Encounter POS Value Meal Mobile Order processing when items with quantities of greater than 1 were being ordered. |
POST-6304 | Improved Encounter POS Mobile Order upcharge processing. |
POST-6139 | Improved Mobile Order reliability by protecting the Mobile Ordering Employee. |
POST-6117 | Enhanced Encounter POS Value Meal reporting for Mobile Orders. |
POST-6116 | Encounter POS now processes forced substitution as expected. |
POST-3109, POST-4867, POST-4856, POST-4857, POST-3108 | MGRNG now supports the ability to copy PLU settings to a new PLU. |
POST-6564 | Improved menu communications for third-party vendors. |
POST-6810, POST-6816, POST-6835, POST-6836, POST-6813, POST-6834 | Improved Encounter POS Biometrics Software messaging and enrollment. |
POST-6711 | Added Back-Of-House MGRNG configuration to enhance credit card reporting. |
POST-6717 | Improved Overring reporting in Back-of-House MGRNG POS Action Log. |
POST-7192 | Order Review Screen now displays Delivery orders as expected. |
POST-6258 | Encounter POS now processes Loyalty reward discounts as expected. |
POST-6105 | Upgraded Encounter POS OS for improved security and performance. |
POST-8224 | Support users now login as expected in MGRNG Back-Of-House |
7.22.2 | Encounter POS
Implementation Date: July 8, 2020
Improvements
POST-7906 | Improved Encounter POS 抖阴Loyalty solution stability. |
7.22.1 | Encounter POS
Implementation Date: July 2, 2020
Improvements
POST-7514 | Improved Encounter POS XML panel stability. |
POST-6867, POST-7365 | Enhanced Encounter POS order consolidation. |
POST-7021 | Improved Encounter POS stability when updating Terminals or using PIN pads. |
POST-6138 | Encounter POS now supports Manual Credit Card entry in Canada. |
POST-7122 | Improved Encounter POS handling of partially paid orders. |
POST-7477 | Encounter POS now supports additional attributes in Valued Brand API. |
POST-7433, POST-7561 | Enhanced Encounter POS stability. |
POST-7026 | Improved Valued Brand software configurations |
POST-6104 | Improved Encounter POS handling of auto-combo logic. |
POST-7641 | Additional logging to monitor Automatic Daily Close |
POST-7757 | Loyalty rewards for items that include upcharged modifiers are now assigned appropriately. |
7.22.0 | Encounter POS
Implementation Date: May 19, 2020
Improvements
POST-3547 | Encounter POS now communicates in real time to third party cloud endpoints. |
POST-4110 | Implemented a feature to send historical data to API endpoint. |
POST-5460 | Cache MGRNG messages sent to PipelineCommunicator in case of service interruption. |
POST-5455 | Cache Encounter POS messages sent to PipelineCommunicator in case of service interruption. |
7.21.4 | Encounter POS
Implementation Date: May 14, 2020
Improvements
POST-7075 | Mobile Orders now update as expected |
7.21.3 | Encounter POS
Implementation Date: May 6, 2020
Improvements
POST-6903 | Third-party Delivery Orders are now reported as expected. |
POST-6645 | Order Review now displays customer names as expected. |
POST-6196 | Encounter POS now prints "44 Column" reports as expected. |
POST-6877 | Valued Delivery Partner orders now report the Tender type as expected. |
7.21.2 | Encounter POS
Implementation Date: April 17, 2020
Improvements
POST-6583 | Improved Encounter POS stability. |
7.21.1 | Encounter POS
Implementation Date: April 6, 2020
New Features
POST-6325 | A Tender Report in MGRNG Back-Of-House is now available. |
Improvements
POST-6370 | Encounter POS Auto Daily Close third-party batch close now processes as expected. |
POST-6389 | Encounter POS now supports special instructions on Mobile Order receipts. |
POST-6448 | Improved Encounter POS handling of Customer Name for Mobile Order receipts. |
POST-6344 | Improved Encounter POS discount classification. |
POST-6264 | Encounter POS now displays order totals as expected. |
POST-6471 | Encounter POS now opens the cash drawer upon shift end if configured. |
POST-5993 | Encounter POS now validates or earns Loyalty Rewards as expected. |
POST-6659 | Improved Encounter POS Mobile Order handling. |
POST-6242 | Encounter POS now processes Scan to Pay as expected. |
POST-6637 | Encounter POS now processes Mobile Order destinations as expected. |
7.21.0 | Encounter POS
Implementation Date: March 3, 2020
Improvements
POST-5985 | Enhanced Encounter POS processing of Mobile Orders with discounts. |
POST-5705 | Encounter POS now processes Mobile Orders with a zero total as expected. |
POST-5599 | Encounter POS now processes Mobile Orders with Value Meal discounts as expected. |
POST-6002 | A Back-Of-House MGRNG configuration now exists to ask confirmation upon end of shift. |
POST-5908 | Encounter POS now sends status alerts. |
POST-6129 | Encounter POS now prints revenue reports as expected. |
POST-6078 | Encounter POS now allows Modifiers to be removed as expected. |
POST-6002 | MGRNG now supports an option to confirm end of shift. |
POST-5901 | Streamlined the shift-change process. |
POST-5902 | Streamlined the end-of-day process. |
POST-4809 | Encounter POS now prints transactions with multiple gift cards as expected. |
POST-4885 | Encounter POS now displays a warning when trying to cancel an gift card order after payment. |
POST-6077 | Encounter POS no longer displays survey pop up alerts on Order Takers. |
POST-6083 | Encounter POS now supports additional barcode scanners. |
POST-5863 | Encounter POS now processes speed tenders as expected. |
7.20.4 | Encounter POS
Implementation Date: March 10, 2020
Improvements
POST-6182 | Enhanced loyalty discounts when multiple discounts are applied. |
POST-6225 | Encounter POS responds with the correct savings when upsells are applied. |
POST-6222 | Encounter POS now processes Loyalty transactions as expected. |
POST-6178 | Improved Encounter POS Mobile Order loyalty processing. |
7.20.3 | Encounter POS
Implementation Date: February 25, 2020
Improvements
POST-5873, POST-5955 | Encounter POS now displays a progress bar for logoff/deactivation of inserts. |
POST-6016 | Encounter POS now processes "Free Rewards" mobile orders that result in zero totals as expected. |
POST-6036 | Improved communication between Encounter POS and loyalty providers. |
7.20.2 | Encounter POS
Implementation Date: February 18, 2020
New Features
POST-4226 | Encounter POS now supports Dynamic Pricing rules. |
POST-4193, POST-4272, POST-4191, POST-4189, POST-4192 | New Back-of-House MGRNG options allow restaurants to configure Dynamic Pricing. |
Improvements
POST-4467 | Encounter POS now prevents a gift card from being activated/reloaded more than once in the same transaction. |
KS-696 | Encounter POS now displays Order Count on Kitchen Screens. |
KS-1062 | Kiosk Orders display on Kitchen Screens as expected. |
POST-2089 | 抖阴 that may have more than one unique UPC code are now processed as expected. |
KS-985 | Orders now progress on the Order Ready Screen (ORS) as expected. |
POST-4756 | A Back-of-House MGRNG option is available to configure displayed font sizes. |
POST-4325 | Encounter POS now supports configurable font sizes. |
POST-3798 | Encounter POS now processes Value Meals containing more than 16 items. |
POST-5533 | The Back-of-House MGRNG Servebase reporting options are no longer available. |
POST-4722 | Encounter POS now displays accented characters as expected. |
POST-4555 | Encounter POS now displays an information screen when the number of transactions on a Terminal are approaching third-party batch limits. |
POST-5512 | Streamlined the Back-of-House MGRNG Remote Terminal Command menu options. |
POST-4578 | Refined Encounter POS Mobile Order messaging. |
POST-5389 | Encounter POS now reports Delivery Tips as expected. |
POST-4890 | Encounter POS now supports the option to perform a Daily Close on a Terminal multiple times. |
POST-4739 | Encounter POS now allows Restaurants to reprint Insert Revenue Reports. |
POST-4852 | Encounter POS displays orders on the Order Review screen as expected. |
POST-5502 | Auto Daily Close (especially for Finland customers) now processes as expected. |
POST-2813 | Enhanced Encounter POS stability during log off/deactivation of inserts. |
POST-4841 | Encounter POS now supports updated Loyalty features for Valued Brands. |
POST-5756 | Improved Encounter POS system stability related to service handling. |
POST-5440 | Improved Back-of-House MGRNG Insert Status Movement reporting. |
POST-5886 | Back-of-House MGRNG now supports the ability to toggle legacy speed of service options such as serve time. |
POST-5872 | Improved Encounter POS communication for mobile ordering. |
POST-5888 | Encounter POS maintains backwards compatibility with legacy loyalty platforms. |
POST-5350 | Updated Encounter POS Loyalty receipt information. |
7.19.4 | Encounter POS
Implementation Date: January 28, 2020
Improvements
POST-5593 | Encounter POS now processes terminal daily close as expected. |
7.19.3 | Encounter POS
Implementation Date: January 20, 2020
Improvements
POST-4515 | Encounter POS now processes menu substitutions as expected. |
POST-5444 | Encounter POS now handles end-of-day processing for each individual terminal (insert, credit card batch, etc鈥�) when the terminal is closed. |
7.19.2 | Encounter POS
Implementation Date: January 10, 2020
Improvements
POST-4789 | Encounter POS now prints the Terminal number at the top of a Restaurant鈥檚 Revenue Report. |
POST-4625 | Menu Items that contain a substitution now follow a new process flow. Substituted menu items now include their own default modifiers and customer requests. |
POST-4876 | Encounter POS now modifies qualifying transactional discounts as expected. |
POST-4738 | Encounter POS now processes coupon and/or loyalty reward transactions that include modification quantities as expected. |
POST-4726 | Encounter POS is able to activate multiple Gift Cards (up to a quantity of 30) without processing them through a batch activation. |
POST-5342 | Encounter POS now processes and records currency rounding as expected. |
7.19.1 | Encounter POS
Implementation Date: December 18, 2019
Improvements
POST-4791,聽 POST-4821 | The order history of Mobile Order transactions with a destination of Drive-Thru now clear as expected. |
7.19.0 | Encounter POS
Implementation Date: December 18, 2019
Improvements
POST-3549 | Improved Encounter POS status communication to cloud-based endpoint. |
POST-4519,聽 POST-4144,聽 POST-4520,聽 POST-4521,聽 POST-4619 | The Encounter POS now allows Restaurants to perform an individual Terminal Close prior to a Daily Terminal Close. |
POST-4519,聽 POST-4522,聽 POST-4572 | A new MGRNG Back-of-House configuration allows Restaurants to perform an individual Terminal Close prior to a Daily Terminal Close. |
POST-4604,聽 POST-4605 | Improved internal data routing across all Encounter POS components. |
POST-4543 | Encounter POS transactions that use more than one payment method are now calculated as expected. |
POST-4632 | Encounter POS transactions that use more than one payment method are now calculated as expected. |
POST-4647 | Improved translation opportunities on the secondary entry keyboard for the Encounter POS Terminal. |
POST-4593 | Improved messaging updates between Encounter POS and Omni. |
7.18.3 | Encounter POS
Implementation Date: December 18, 2019
Improvements
POST-4821,聽 POST-4791 | The order history of Mobile Order transactions with a destination of Drive-Thru now clear as expected. |
7.18.2 | Encounter POS
Implementation Date: December 05, 2019
Improvements
POST-3904 | Encounter POS now sends confirmation to OMNI when the Manager Terminal Update is complete. |
POST-4574 | The 鈥淪ort Orders鈥� column on the 鈥淧ay Now鈥� screen now reflects the data of when the order was stored. |
POST-4288 | Back-of-house MGRNG configuration now allows the 鈥淪end Order鈥� button to send instructions to the Kitchen Screens when the order is stored or after the order is stored. |
POST-4529 | Improved support messages for Log Off communications. |
POST-4234 | Improved modifier/substitution calculations for value-meal orders. |
POST-4552 | Modified orders now route to Kitchen Screens as expected. |
POST-4438 | Modified Mobile Orders now route to Kitchen Screens as expected. |
POST-3981 | COM-port connected receipt printers now have the ability to open cash drawers. |
POST-4411 | Back-of-house MGRNG configuration added to allow COM-port connected receipt printers to open cash drawers when selected. |
POST-4179,聽 POST-4183 | Encounter POS now displays additional instructions to swipe Gift Cards for balance transfers. |
POST-4577 | Improved communication for menu item availability. |
POST-4170 | Back-of-house MGRNG Remote User Edit now displays all remote users as expected. |
POST-3924 | Improved GUI communication on Encounter POS. |
POST-4446 | Back-of-house MGRNG imports from Fingerprints as expected.Back-of-house MGRNG imports from Fingerprints as expected. |
POST-4621 | Transactions tendered through trusted third-party payment devices, such as Verifone, now close during the Auto Daily Close process as expected. |
POST-4484 | Mobile orders with a destination of drive-thru, are now processed as expected. |
POST-4389 | Improved offline sales recovery functionality. |
POST-4667 | Improved Loyalty transaction communications with Valued Third-Party Vendors. |
POST-4666 | Encounter POS now automatically completes Mobile Order transactions as expected. |
POST-4717 | Improvements to Encounter POS order history process for Mobile Orders containing Loyalty transactions. |