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3.8.x

2023-07-07 | 3.8.24-5 Kitchen Management

The information provided below includes the user experience, process workflow, and infrastructure improvements and updates for this production version of Kitchen Management (XKM) API and UI.

Supplemental Information

This release is not dependent on another release.

Improvements

XKM-7464

Autobump Timer

Resolved an issue for XKM environments with the following configuration:

  • Show Children as Parent: Yes

  • Show Deleted Items: Yes

  • Group by Segment: Yes

  • Identical Items Display Method: Consolidate Like Items

An order is now autobumped in its entirety if there are no updates to the order before the Autobump timer expires.

2023-06-23 | 3.8.24-4 Kitchen Management

The information provided below includes the user experience, process workflow, and infrastructure improvements and updates for this production version of Kitchen Management (XKM) API and UI.

Supplemental Information

This release is not dependent on another release.

Improvements

XKM-7444

Consolidate Like Items

Resolved an issue for XKM environments with the following configuration:

  • Show Children as Parent: Yes

  • Show Deleted Items: Yes

  • Group by Segment: Yes

  • Identical Items Display Method: Consolidate Like Items

If order items that are already sent to the XKM are updated at the POS, the order state now transitions as expected and any subsequent updates are received and updated on the kitchen display.

2023-06-21 | 3.8.24-3 Kitchen Management

The information provided below includes the user experience, process workflow, and infrastructure improvements and updates for this production version of Kitchen Management (XKM) API and UI.

Supplemental Information

This release is not dependent on another release.

Improvements

XKM-7239, XKM-7275

Application Performance

Updated order item state saving operations for optimized performance.

XKM-7296

Consolidate Like Items

Updated the identical item consolidation feature to ensure identical items are combined as expected whether the items are Á La Carte or part of a combo meal.

XKM-7302

Recall Split Orders

Updated the Recall Order function to support the recalling of split orders via the Recall Last command.

XKM-7349

Item Priority Sorting

In an environment where Show Children as Parent is enabled, child items are detached from their parent item and displayed like parent items.

With this update, if Item Priority is also enabled, the detached child items and the parent items on the order are sorted by their assigned priority as expected.

XKM-7373

Refresh Config

If the user removes the mapping for existing kitchen schemes and refreshes the configuration, the configuration is now refreshed and the app relaunches when the user selects Reset Terminal.

XKM-7422

Consolidate Like Items

Resolved an issue for XKM environments with the following configuration:

  • Show Children as Parent: Yes

  • Show Deleted Items: Yes

  • Group by Segment: Yes

  • Identical Items Display Method: Consolidate Like Items

Consolidated like items now remain consolidated if the order is recalled.

XKM-7431

Consolidate Like Items

Resolved an issue for XKM environments with the following configuration:

  • Show Children as Parent: Yes

  • Show Deleted Items: Yes

  • Group by Segment: Yes

  • Identical Items Display Method: Consolidate Like Items

Consolidated like items now remain consolidated if a modifier is added to the consolidated items at the POS.

XKM-7432

Consolidate Like Items

Resolved an issue for XKM environments with the following configuration:

  • Show Children as Parent: Yes

  • Show Deleted Items: Yes

  • Group by Segment: Yes

  • Identical Items Display Method: Consolidate Like Items

Consolidated like items are now separated, and deleted items are displayed as expected, if modifiers are removed from the items and added to only a subset of the total quantity of items.

2023-05-26 | 3.8.23 Kitchen Management

The information provided below includes the user experience, process workflow, and infrastructure improvements and updates for this production version of Kitchen Management (XKM) API and UI.

Supplemental Information

This release is not dependent on another release.

Improvements

XKM-6607

Order Ready Screen

If there is only one (1) page on a display, pagination controls are not displayed.

This update addresses an issue where the pagination controls were displayed on the Order Ready Screen and on Closed station screens with only one (1) page.

2023-05-18 | 3.8.22 Kitchen Management

The information provided below includes the user experience, process workflow, and infrastructure improvements and updates for this production version of Kitchen Management (XKM) API and UI.

Supplemental Information

This release is not dependent on another release.

Improvements

XKM-7299

Deleted Modifiers

When a kitchen display is configured to Show Deleted Items, the deleted modifier quantity value and the quantity to add are both displayed when a modifier quantity is decreased.

XKM-7333

Kitchen Ticket Numbers

Resolved an issue where the sequence numbers for orders on the subsequent pages of a display changed when a new order arrived or when an order was bumped from the first page.

XKM-7335

Bump Upstream - Hold Timer

With this update, the Hold Timer does not start its timer for an order until all order items have been bumped from all upstream displays.

2023-05-16 | 3.8.21 Kitchen Management

The information provided below includes the user experience, process workflow, and infrastructure improvements and updates for this production version of Kitchen Management (XKM) API and UI.

Supplemental Information

This release is not dependent on another release.

Improvements

XKM-7326, XKM-7334

Bump Upstream - Bump Events

Resolved an issue where the 'bumpedFromAll' event was sent with a 'bumped: false' value if an item was converted to a combo meal before it was bumped from an upstream display.

This issue occurred when the configured bump behavior for the display is Matching Items Only.

2023-05-15 | 3.8.20 Kitchen Management

The information provided below includes the user experience, process workflow, and infrastructure improvements and updates for this production version of Kitchen Management (XKM) API and UI.

Supplemental Information

This release is not dependent on another release.

Improvements

XKM-6196

XKM Station Status

The status of each XKM station at a site is now communicated to the Cloud Portal. From the Sites editor of the Portal, the administrator can access information about an XKM station that can be used to resolve any issues the station may be experiencing.

XKM-6642

Order Ready Screen

When all the items in an order are bumped from all upstream monitors either manually or automatically, the order now moves on the Order Ready screen from the In Progress column to the Ready column as expected.

To eliminate any visible delay, make sure the time is synchronized on the kitchen stations.

XKM-7134

Claim Item Status

The Claim/Complete status of items that were split to a new order is now updated at the POS as expected.

This update addresses an issue that was encountered in store environments where the Display Split Orders Method in General Kitchen Settings is set to Fixed.

XKM-7231, XKM-7272

Sorting Rules

When the Queue Time sort option is configured for a kitchen screen, the orders are now sorted on the display as expected.

For more information about defining custom sorting rules, see Sorting Rules.

XKM-7235

Autobump Orders

When an order is automatically bumped, the autobump header is now immediately removed from the cell.

XKM-7252

Order Ready Screen

Updated the Order Ready Screen to respect the order destination filters defined for the display.

XKM-7300

Item Modifiers and Multi-Quantity Items

This update addresses an issue that was encountered in store environments where the Identical Items Display Method in Kitchen Screen Settings is set to As Received.

With this update, item modifiers remain with their original parent item if an identical parent item is added with a quantity greater than one (1).

XKM-7315

Kitchen Sessions

With this update, it is now possible to recall any of the bumped kitchen sessions from the Recall Screen when multiple sessions are bumped from the same order.

XKM-7323

Upgrade for IRIS System

Resolved an issue that prevented upgrading XKM 3.6 to 3.8 on a system that included IRIS - POS orders in the database.

2023-05-04 | 3.8.19 Kitchen Management

The information provided below includes the user experience, process workflow, and infrastructure improvements and updates for this production version of Kitchen Management (XKM) API and UI.

Supplemental Information

This release is not dependent on another release.

Improvements

XKM-6385

Split Orders

The original Vehicle Info and Expo Number values are now persisted on split orders as expected when the original order is split and served.

XKM-6606

Bump Upstream Screens

Resolved an issue with items from bumped orders appearing unexpectedly on an upstream screen when the bumped orders were combined at the POS.

This issue occurred in environments where the Display Combined Orders Method setting was set to Labeled in the Kitchen Settings editor in Data Management.

XKM-6627

Product Names

Lengthy product names that do not fit on one line now wrap to the next line on the kitchen display cell.

XKM-7253

Ingredients Filter

Resolved an issue to ensure ingredients filters based on product tags are respected for the Ingredient Summary Pane.

Ingredient filters are defined from the Ingredient Filters page of the Kitchen Settings editor in Data Management.

2023-06-13 | 3.8.17-6 Kitchen Management

The information provided below includes the user experience, process workflow, and infrastructure improvements and updates for this production version of Kitchen Management (XKM) API and UI.

Supplemental Information

This release is not dependent on another release.

Improvements

XKM-7252, XKM-7372

Order Ready Screen

Updated the Order Ready Screen to respect the order destination filters defined for the display.

XKM-7361

Application Performance

Optimized the prepStartTime field for orders to improve performance speed during high volume periods.

XKM-7390

Order Ready Screen

Updated the Order Ready screen to not remove the previous order from the screen after a new order is added.

This update resolves an issue with orders not consistently appearing on the Order Ready screen, which was encountered when the Orientation setting for the screen was set to "Side by Side".

XKM-7394

Order Ready Screen

Updated the Order Ready screen to respect the Order Overdue After setting that is defined for the screen in Data Management.

This setting specifies the number of seconds that must pass after an order appears in the Ready column before it is removed.

XKM-7403

Consolidate Like Items

Updated the identical item consolidation feature to ensure identical items are combined as expected whether the items are Á La Carte or part of a combo meal.

2023-05-22 | 3.8.17-4 Kitchen Management

The information provided below includes the user experience, process workflow, and infrastructure improvements and updates for this production version of Kitchen Management (XKM) API and UI.

Supplemental Information

This release is not dependent on another release.

Improvements

XKM-7324

Order Ready Screen

When all the items in an order are bumped from all upstream monitors either manually or automatically, the order now moves on the Order Ready screen from the In Progress column to the Ready column as expected.

To eliminate any visible delay, make sure the time is synchronized on the kitchen stations.

XKM-7326, XKM-7334

Bump Upstream - Bump Events

Resolved an issue where the 'bumpedFromAll' event was sent with a 'bumped: false' value if an item was converted to a combo meal before it was bumped from an upstream display.

This issue occurred when the configured bump behavior for the display is Matching Items Only.

XKM-7333, XKM-7345

Kitchen Ticket Numbers

Resolved an issue where the sequence numbers for orders on the subsequent pages of a display changed when a new order arrived or when an order was bumped from the first page.

XKM-7339

Bump Upstream - Hold Timer

With this update, the Hold Timer does not start its timer for an order until all order items have been bumped from all upstream displays.

XKM-7343

Kitchen Schemes

When the Kitchen Scheme is changed at a station, the Kitchen Scheme is automatically updated from the default scheme to the changed scheme when the kitchen station is restarted.

2023-05-12 | 3.8.17-3 Kitchen Management

The information provided below includes the user experience, process workflow, and infrastructure improvements and updates for this production version of Kitchen Management (XKM) API and UI.

Supplemental Information

This release is not dependent on another release.

Improvements

XKM-7231, XKM-7272

Sorting Rules

When the Queue Time sort option is configured for a kitchen screen, the orders are now sorted on the display as expected.

For more information about defining custom sorting rules, see Sorting Rules.

XKM-7253

Ingredients Filter

Resolved an issue to ensure ingredients filters based on product tags are respected for the Ingredient Summary Pane.

Ingredient filters are defined from the Ingredient Filters page of the Kitchen Screen Settings editor.

XKM-7323, XKM-7325

Upgrade for IRIS System

Resolved an issue that prevented upgrading XKM 3.6 to 3.8 on a system that included IRIS - POS orders in the database.

2023-04-07 | 3.8.16 Kitchen Management

The information provided below includes the user experience, process workflow, and infrastructure improvements and updates for this production version of Kitchen Management (XKM) API and UI.

Supplemental Information

This release is not dependent on another release.

New Features

XKM-650, XKM-6646

Bump Bar 10+ Command

Added support for the 10+ command to enable the kitchen staff to use the bump bar to select and bump / recall / park / unpark orders that have double-digit cell numbers.

The following identifies the related Data Management setting.

Kitchen Screen Settings

The following setting is located on the Popup Menu section of the General page of the Kitchen Screen Settings editor:

  • 10+ - Toggle Yes to enable the 10+ command to allow the kitchen staff to select orders that have double-digit cell numbers using the bump bar.

XKM-5567

Label Printing

Added support for label printing to enable the kitchen staff to print sticky labels when order items are bumped from the kitchen display.

The following identifies the related Data Management settings.

Peripherals

The following setting is located on the General page of the Peripherals editor when configuring a printer:

  • Label Printer - Toggle Yes if the printer has the capability to print sticky (adhesive) labels.

Kitchen Screen Settings

The following settings are located on the Bumping Options section of the Bump page of the Kitchen Screen Settings editor:

  • Print Item Label On Bump - Toggle Yes to enable sticky label printing for order items when an order is bumped from this screen.

  • Printer for Item Label - From the dropdown, select the printer for order item label printing.

    The Item Label print template assigned to the selected printer is used. To configure the template, use the Receipt Templates editor in Data Management.

XKM-6469

Combine / Separate Item Quantities

Configure the kitchen display to either list identical items separately OR combined regardless of how the items are received from the POS.

The following identifies the related Data Management setting.

Kitchen Screen Settings

The following setting is located in the Cell Body section of the Cells page of the Kitchen Screen Settings editor:

  • Identical Items Display Method - From the dropdown, select the method for displaying identical order items in the kitchen cell:

    • As Received - Display the items as they are received from the POS.

    • Consolidate Like Items - Consolidate identical items on one line and update the item quantity accordingly.

    • Separate Multi-Quantity items - Do not consolidate identical items with a quantity greater than one regardless of whether they were combined at the POS.

The changed quantity of existing claimed / completed items are displayed as separate items to better enable the kitchen staff to quickly determine which items to prepare.

XKM-6479

Table / Item Source Ingredient Filters

Added ability to filter orders and order item ingredients on a kitchen display by the associated Table Tags and/or Item Source.

Kitchen Screen Settings

The following settings are located on the Filters page of the Kitchen Screen Settings editor:

  • Table Tags - Only order items that are associated with tables that are assigned the identified Table Tags are displayed on the screen.

    If no Table Tags are identified, all order items are displayed regardless of the associated table.

  • Item Sources - Only order items that are associated with the identified Item Sources are displayed on the screen.

    If no Item Sources are identified, all order items are displayed regardless of the associated Item Source.

The following settings are located on the Ingredients Filters page of the Kitchen Screen Settings editor:

  • Table Tags - Only ingredients for order items that are associated with tables that are assigned the identified Table Tags are displayed on the Ingredient Summary Pane.

    If no Table Tags are identified, all order item ingredients are displayed regardless of the associated table.

  • Item Sources - Only ingredients for order items that are associated with the identified Item Sources are displayed on the Ingredient Summary Pane.

    If no Item Sources are identified, all order item ingredients are displayed regardless of the associated Item Source.

Improvements

XKM-5116

Destination Filter

A Destination Filter option has been added to the kitchen screen popup menu to allow the user to enable / disable the defined order destination filter for a kitchen display.

XKM-5289

Claim Item

Update the Claim Item function to ensure item modifiers remain in a claimed state after a Split Order operation.

XKM-5851

Split / Combined Orders

When an order is Split / Combined, the order total cell now displays the "Total: Multiple Orders" informational text instead of the order total, regardless if any of the related Split / Combined orders are already served.

This informational text is displayed when the following settings are set to Fixed:

  • Display Combined Orders Method

  • Display Split Orders Method

The settings are configured in the Display section of the General Kitchen Settings editor in Data Management.

XKM-5935

Order Pickup Time

Update the application to display the appropriate AM / PM indicator when the defined Pickup Time for an order is during the hour of noon.

XKM-5985

Kitchen Display Panes

Updated the design of the Forecast and Summary panes to be consistent with the Ingredients pane.

XKM-6259

Combined Orders

The "Combined from" informational text is now displayed in the order footer of combined orders as expected.

XKM-6418

Item Modifier Options

The following Data Management setting has been updated to enable the user to filter item modifiers by routing category.

Kitchen Screen Settings

The following setting is located on the Cells page of the Kitchen Screen Settings editor:

  • Show Modifiers - From the dropdown, select the desired option:

    • None - Do not display modifiers.

    • Show All - Display all modifiers.

    • Show Based On Routing Categories - Only display modifiers that are identified in the routing scheme defined for the screen.

XKM-6568

Kitchen Schemes

Updated the kitchen scheme change process to ensure any orders that were bumped while the previous scheme was active are not redisplayed.

XKM-6574

Prep Instructions

The ability to long-press an order item to open the Prep Instructions popup is now supported in Windows.

XKM-6575

Order Watermarks

Improved the coordination of the watermark that is assigned to an order with its respective arrival time when orders with different destinations are displayed on the same screen.

XKM-6612

Refresh Config

When the Refresh Config function is executed, any unmapped kitchen stations will now display the "Closed" indicator.

XKM-6625

Kitchen Sessions

Updated kitchen session time calculations to ensure item modifiers are displayed as expected after the order is updated at the POS.

XKM-6766

Split Screens

Updated the Park function to ensure it is consistently toggled on / off in split screen configurations.

XKM-6997

"Bumped from All" Event

A bumpedFromAll event is generated when an order is bumped from all active screens.

To ensure bumpedFromAll events are appropriately generated, only active screens are tracked.

XKM-7008

Ingredient Summary Pane

Resolved an issue where filtered item ingredients were not cleared from the Ingredient Summary Pane as expected after an order was Voided.

XKM-7013

Quickbuilds

Resolved an issue where a Quickbuild that was deleted from an order item at the POS continued to display with the item on the kitchen display.

XKM-7094

Application Performance

Updated bump by order state operations for optimized performance.

XKM-7096, XKM-7107

Application Performance

Updated manual bump operations for optimized performance.

XKM-7109

Item-Level Comments

To improve usability, item-level comments now conform to the nesting levels of the respective order items.