Send Order Receipt and Invoice Receipt Emails
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Order receipt emails can be sent for closed orders only, and invoice receipt emails can be sent for closed orders with invoice payments only.
For ADO and standard EDO orders, the primary users and points of contact will receive the order receipt emails. For guest EDO orders, only the user who placed the order will receive the receipt. Invoice emails will be sent to both the ordering users and the primary users.
To send order receipt and invoice emails:
Navigate to the Suite Catering Order List area.
From the Order Number column, directly select the order.
Alternatively, select the checkbox next to each order, if selecting multiple orders.
From the Actions dropdown, select Send Email.
From the Send Email menu, select Order Receipt.
If an order that is not in the Closed state is selected, the Order Receipt option is hidden.
On the Confirm popup, select Send.
Alternatively, select Cancel.
If no email address is defined, type recipients' email addresses as prompted.