Pre-Auth History
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The Pre-Auth History area allows venue staff:
View pre-authorization records from the past 90 days,
Sort and filter records,
Export pre-authorization history
Rearrange columns by dragging and dropping a column to its required place.
The Pre-Auth History displays:
List Header | Description |
|---|---|
Order Number | System-generated order ID |
Suite | The suite to deliver the order |
Account | The account responsible for the order When filtering the records by account, select from active, inactive, and removed accounts. |
Event | The event occurring for the day/time of the order |
Date Created | The origination date of the order In this column, selecting All displays a calendar to choose a date range for filtering orders within the selected timeframe. If Show All Orders in Configure Ordering Settings is toggle to no, the date range cannot exceed 24 months; otherwise, there is no limit on the date range. |
Order Total | The total amount of the order |
Payment Assigned | Payment method assigned to the order |
Card Auth'd | Credit card used for authorization during the payment process |
Pre-Auth Result | Outcome of the pre-authorization attempt for the order |
Reason | Explanation for why an order is skipped during pre-authorization |
Pre-Auth Amount | Amount of money pre-authorized on the order |
Pre-Auth Date | Date when the pre-authorization attempt is made |
User | Person who performs the pre-authorization on the order |