Service Points
To improve speed of service in environments where a single user manages multiple service points, the user has the ability at the POS to choose the applicable service point from which to operate.
In environments where the POS is connected to Drive Thru Director (DTD), a picture of all vehicles at all service points is provided to allow the user to determine which guests have the longest waiting time, so their orders may be entered first.
In other environments, the user can choose to interact with multiple service points based on their respective volume.
Order Destination Configuration
From the General page of the Order Destinations editor, identify the ordering and/or fulfillment service points that are allowed for an order destination.
Order Screen Configuration
From the Service Points section of the Order Screens editor, identify the ordering and/or fulfillment service points that are allowed for an open order screen.
Terminals Configuration
From the General page of the Terminals editor, select the Default Service Point for a terminal.
Create Service Point
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To create a service point:
From the Ordering Settings聽鈫捖燬ettings menu, select Service Points.
From the聽Service Point List聽homepage, select聽New Service Point.
From the menu pane on the left, select a page and define the respective settings.
The following introduces the pages of the Service Point editor.
Page
Description
Define general settings about a service point, including the name, type, and Check-In Order Lane.
Associate peripheral devices with a service point.
General
From the聽General聽page of the聽Service Points聽editor, define general settings about a service point, including the name, type, and Check-In Order Lane:
Setting | Description |
|---|---|
Name | Type the name of the service point. |
Display Name | Type the display name of the service point. |
Short Name | Type the short name of the service point. |
抖阴Vision Zone ID | Type the ID that is used to identify the service point in 抖阴Vision Zone. |
Active | 罢辞驳驳濒别听迟辞 Active聽if the service point is available for use at the site. Multi-site users: To the right of the field, select the globe icon to define values for each site. |
Type | From the dropdown, select the applicable service point type:
|
Check-In Order Lane | From the dropdown, select the open order lane that is used to check-in online orders. For more information, see Open Orders. |
Check-In Order Destinations | From the Check-In Order Destinations section, identify the order destinations that are used for online order check-in:
|
Peripherals
From the Peripherals page of the Service Points editor, associate peripheral devices with a service point.
From each dropdown in the Peripherals section, select the peripheral device to assign to the service point.