Previous Releases

7.34.4 | Encounter POS

Implementation Date: March 13, 2025

Improvements

POST-27897	For sites using Pipeline Communicator, MGRNG does not send messages without required information.
POST-30717	Mobile Inserts have the option to ignore the Starting value or to use a different Starting value.
POST-30727	For sites using Pipeline Communicator, real-time and historical data reports accurate loyalty data.
POST-30728	In MGRNG, added Reward IDs to the sales discounts table.
POST-30791, POST-30990	For Finland users, Encounter respects configuration for Do Not Allow Percent Off (Type 17) Discount on Already Discounted Items.
POST-30870	Updated process so that Encounter only applies one type of discount/loyalty upsize to an item per order, otherwise it displays a pop up message.
POST-30961	Improved database tracking of the PLU UID information within an order.
POST-30987	Improved Gift Card purchase finalization process.
POST-30988	Technical improvement surrounding rules for discounts.
POST-31051	Loyalty messages on Encounter GUI and in log both match.
POST-31066	For Italian users, updated version check for fiscal printer firmware that was affecting receipt printing.
POST-31169	Added support for Honeywell barcode scanners.
POST-31224	For Fiscal Printer users, improved communication surrounding receipt printing for mobile orders.
POST-31227	Item substitutions do not affect discounts applied to meals.
POST-31275	Implemented password protection for historical export files.
POST-31311	For sites using Pipeline Communicator, improved message tagging.
POST-31317	Technical improvement surrounding PINpad pairing and communication.
POST-31340	Reprinted receipts display the reprint count.

07.34.3 | Encounter POS

Implementation Date: January 28, 2025

Improvements

POST-31183	Encounter POS respects and applies the 100% Team discount for manager-approved orders.
POST-31163	For Fiscal Reporting sites, the Fiscal Printer prints orders that apply multiple vouchers.
POST-31176	For sites configured to use Print on Bump, Expo tickets print for orders originating from Drive-Thru Order Takers.
POST-31035	For sites using Pipeline Communicator, improved communication with MGRNG.
POST-30789	For sites using Pipeline Communicator, improved formatting for payload sent to the Gift and Loyalty service.
POST-27838, POST-27840, POST-27847	Pipeline Communicator now supports 抖阴Back Office API.
POST-31278	Remote terminals display button images as expected after terminal update and reboot.

7.34.2 | Encounter POS

Implementation Date: January 07, 2025

Improvements

POST-30991	For Canadian users, Loyalty information displays on printed receipt as expected.
POST-30996	Formatted API `amount_needed` response.
POST-30997	For Canadian users, mobile order handling accepts accented values.
POST-31015	Pressing Oldest Unpaid no longer interrupts epayment processing.
POST-31020	Improved Punchh Loyalty handling.
POST-31030	For Canadian users, Customer information displays as expected.

7.34.1 | Encounter POS

Implementation Date: December 16, 2024

Improvements

POST-30808	Manager Terminal accepts mobile orders containing loyalty information and responds back to the same queue.
POST-30847	Improved package handling for Manager Terminal.
POST-30873, KS-1760	Landing Zone printer prints complete order.
POST-8056	Encounter POS prints Loyalty Message on Customer Receipt with appropriate French characters.

7.34.0 | Encounter POS

Implementation Date: November 27, 2024

Improvements

POST-23673	Schema changes to support future biometric functionality.
POST-27486	Performance enhancement for internal order log validation.
POST-27811	Improved popup message handling.
POST-29069	Encounter POS deletes stored biometric data upon employee termination.
POST-29198	Support for OS4 logging.
POST-29262	Encounter POS handles clock-in scenarios where employee records are missing required information.
POST-29317	Improved the order process flow for loyalty member orders.
POST-29388	For orders through Valued Partners, such as Uber Eats, Encounter POS applies Marketplace Facilitator (MPF) tax as expected.
POST-29407	Improved messaging for accepted values in the Order Limit field of the .Discount Edit.
POST-29717	Improved the available Surcharge Trigger options of the Edit Misc Surcharge utility.
POST-29722	For Finland users, Encounter POS handles international character sets appropriately.
POST-29728	Improved messaging for orders exceeding 99 guests.
POST-29747	When guest payment requires a signature, Encounter POS prints signature section prior to finishing the transaction, allowing the cashier to verify the card signature against the receipt.
POST-29777	Drive-thru accepts customer name to start order.
POST-29953	Added support for Samsung Galaxy Tab Active 5 using Android 14.
POST-29976	Kitchen screens load mobile orders, and these orders appear in the log as expected.
POST-30131	Added support for Type 1 and Type 18 barcode assignments.
POST-30165	The Order Object now contains the Routing Option metrics for each order from the entire day.
POST-30169	Enhanced the `tlog_sale_headers` table to also store Routing Schedule data.
POST-30171	The Order Object now contains the Routing Schedule metrics for Real-time and Historical Order transactions.
POST-30283	When using the predefined $5/$10/$20 keys while tendering an order, Encounter POS provides a Display Insufficient Funds message that includes the remaining balance due, if applicable.
POST-30299, POST-30618	For sites using Pipeline Communicator, real-time and historical data reports display the聽kitchen sent聽data.
POST-30504	Improved zero-order process handling.
POST-30541	Configuration for Value-Added Taxes (VAT) remains in Optional Features, however Encounter POS no longer requires the user to also enable the VAT option in Global POS Options.
POST-30553	Internal improvements surrounding database table maintenance.
POST-30596	Internal improvements surrounding code refactoring.
POST-30606	For sites using Pipeline Communicator, real-time and historical data reports accurate tax information.
POST-30673	Mobile Orders return with valid inserts.
POST-30681	Improved MGRNG DHCP Edit validation avoiding duplicate entries.
POST-30705	The Pipeline Communicator Controller checks the system status upon reboot to confirm the proper working environment.
POST-30709	Improved temporary file handling.
POST-30743	Improved Loyalty Handling during order placement.
POST-30847	Improved package handling for Manager Terminal.

7.33.4 | Encounter POS

Implementation Date: October 3, 2024

Improvements

POST-21924	For a valued partner, Token Metrics are stored as a database value and no longer stored in a flat file.
POST-29262	Encounter POS handles clock-in scenarios where employee records are missing required information.
POST-29777	Drive-thru accepts customer name to start order.
POST-30202	Kiosk orders process and calculate upcharges, as expected.
POST-30211	Provided a new MGRNG option to Use Advanced Product Channel Availability. This configuration is available under MGRNG 鈫� System 鈫� Support 鈫� Optional Features and allows users to enable/disable PLU Channel Validation, depending on the customization needs of the site.
POST-30213	Encounter POS respects selected product channels for product availability.
POST-30242	Delivery fees are applied to orders only once, as expected.
POST-30251	MGRNG Edit Product utility added more informative messaging surrounding the Select a Channel option.
POST-30264	For sites using Pipeline Communicator: historical data reports display order items including deleted items.
POST-30301	Enhancement to display Loyalty performance messaging only when the current order is a Loyalty member.
POST-30571	Encounter totals items marked as non-taxable and non-discountable, as expected.
POST-30575	Ohio taxation logic makes value meal substitutions, as expected.
POST-30671	The on-screen number pad continues to function as expected, even after ordering certain combination meals.
POST-30676	For Canadian users, Encounter sends expected data format for 脿 la carte items.

7.33.3 | Encounter POS

Implementation Date: August 06, 2024

Improvements

POST-29712, POST-29720	Ability to apply a percentage fee/surcharge to all products within an order. Configuration located in MGRNG 鈫� Sales 鈫� Maintenance 鈫� Edit Misc Surcharges
POST-29773	Barcode scanner reads and PLU and performs PLU lookup, as expected.
POST-29783	Streamlined assigned qualifiers to display minimal content.
POST-29790	For Finland users: discounts applied as expected.
POST-29835	When an optional side for a meal is not substituted, it is logged as a deleted item.

7.33.2 | Encounter POS

Implementation Date: June 24, 2024

Improvements

POST-29263	Kiosk orders print to Qu茅bec Fiscal SRM.
POST-29305, POST-29309, POST-29313	Substitution Lists now have a dropdown to select the Base PLU to easily associate substitution items to their Base PLUs for upcharge calculations.
POST-29406, POST-29446	Encounter respects loyalty orders that upsize on meal items.
POST-29528	For sites using Pipeline Communicator: real-time and historical data reports display additional properties with subtotal item.
POST-29556	For sites using Pipeline Communicator: real-time and historical data reports display loyalty and meal items.

7.33.1 | Encounter POS

Implementation Date: June 10, 2024

Improvements

POST-26347	Enhanced internal security protocols.
POST-29170	Meal Upcharge Lists linked to meals in Kiosk.
POST-29172, POST-29235, POST-29237, SPM-463, KS-1857, KS-1851	When order items are suppressed the display still conveys the essential meal characteristics necessary for the kitchen team.
POST-29196	For sites using Pipeline Communicator reporting: meal item rounding and tax calculations updated for historical and real-time data reports.
POST-29346	For Finland users, credit card receipts print once, as expected.
KS-1850	Pipeline communicates mobile orders as expected

7.33.0 | Encounter POS

Implementation Date: April 29, 2024

Improvements

KS-1636	Item mode cards load as expected.
KS-1657	Improved developer support tools.
KS-1712	Added ability to display ORS Only on the Kitchen Screen.
KS-1817	Double tap on bump bar loads projections.
KS-1832	Kitchen supports the ability to prioritize active items until on-hold items are resumed.
KS-1841	ORS background displays as configured.
POST-21947	Moved OCU configurations to The Portal.
POST-23285	Enhanced internal security protocols.
POST-26756, POST-26760	New Global POS configuration for Kitchen Screens to Enable Toggling between Active and On Hold Status.
POST-26835, POST-26837	Back of House MGRNG provides ability to change Kitchen Screen background colors for orders placed on hold or parked.
POST-27533	Printer template layout available for Grouped Expeditor Tickets to standardize receipt layouts for Expo Printers.
POST-27978, POST-27982, POST-27990	Encounter supports custom logo configuration for Receipt Printers.
POST-28021, POST-28030	View and manage product availability across multiple ordering channels, such as Terminal, Kiosk, and Mobile.
POST-28172, POST-28176	Configuration to Suppress Noun from Routing Unless Substituted available in Edit Nouns editor.
POST-28182	Configuration available to display鈥攐r print鈥攑ieces or cuts of meal items only when specifically customized.
POST-28187	OS4 saves logs to file when the file path is specified and log flags are on.
POST-28230	Encounter respects the Category configured in the MGRNG Suggestive Selling Edit.
POST-28271	Configuration available for Grouped Expeditor Tickets to clear option boxes so that crew members are able to mark them manually.
POST-28281, POST-28285, POST-28311	The technical support UI for Network Settings displays the most current Maximum Transition Unit (MTU).
POST-28300, POST-28381	Configuration available in KSNODES to Enable Toggle of On-Hold Status feature for HTML screens.
POST-28304	Configuration available in Global POS Options to Enable Toggle of On-Hold Status on Remote Screens feature.
POST-28368	For Finland sites using the Colombian receipt report, calculations are respected for Subtotal and Payment.
POST-28433	Streamlined API retrieval.
POST-28562	Added default values to new MGRNG fields for Pipeline communication.
POST-28598	Smart Swap upcharges the modifier.
POST-28637, POST-28643, POST-28649	Added support for custom alias and suppression for third-party integrators.
POST-28675	For transactions paying with both cash and credit, change amount is assigned to the cash PLU.
POST-28713	For Ohio sites, Encounter respects Ohio Taxing Rules.
POST-28738	MGRNG respects the configured country.
POST-28797	Improved handling of zero-dollar/free items.
POST-28876	For United Kingdom users, improved loyalty/barcode handling.
POST-6519	Update Encounter POS health status to Kibana.

7.32.0 | Encounter POS

Implementation Date: April 29, 2024

Improvements

POST-6518, POST-6519, POST-22825	Encounter POS logging information packaged, sent, and stored in Kibana.
POST-12307, POST-22747	DMB integration to support QR codes for tender.
POST-21947	For support technicians, improved OCU configuration access.
POST-22067, POST-22756	For Poland users, receipts print footer information.
POST-23257, POST-23285, POST-26347, KS-1794	Security enhancements.
POST-23903, POST-23901, POST-24046	Architecture modifications to support Drink Dispenser integration.
POST-25043, POST-25044, POST-25064	Daily close procedure updates the business date allowing a new API to send this updated Business Dates to the RTI Poller.
POST-27099	Support Utility to rebuild business dates now calculates Non-Food Sales appropriately.
KS-1648	Updated background image for Valued Brand sites in UK.
KS-1753	Streamlined message history.
KS-1765, KS-1767	Kitchen Screens identify add-on items with a plus (+) sign beside the item(s).
KS-1771, KS-1773	Configure Expo Screens to only display relevant items.
KS-1775, KS-1777	Kitchen Screens display payment status of orders.
KS-1786	Double bump moves order to Now Serving.
KS-1789, KS-1791	Real-time bump event handling includes timing considerations for transformations.
KS-1802, KS-1804	Global Order Timer for unified elapsed time across all Kitchen Screens.
KS-1807	Single bump moves order to In Progress.

7.31.3 | Encounter POS

Implementation Date: March 25, 2024

Improvements

POST-28467

TLOG respects Delete Amount calculations.

7.31.2 | Encounter POS

Implementation Date: February 19, 2023

Improvements

POST-27953	Improved update process to a 7.31.x build.
POST-28004	Auto-payroll close respects the configured labor options date/time.
POST-28208	Encounter respects HST Tax logic.
POST-27410	Improved insert log in/off process.
POST-27373	Encounter respects RTI poll file requests.

7.31.1 | Encounter POS

Implementation Date: December 15, 2023

Improvements

POST-26529	ODMB displays orders and total received from Type-12 .
POST-26751, POST-27138	XOO orders generate as expected with regular items and meal upcharges.
POST-27153	Remote terminals display destination icons on supported printers.
POST-27207	Encounter applies the US Taxing Method to the values contained in the mobile order total and total_unrounded fields.
POST-27209	PLU generates in tlog when credit card payment name is null.
POST-27260	Credit card mapping allows the use of spaces in the media_name field.
POST-27263	Terminal_short_name and terminal_long_name update on restart.
POST-27312	Kiosk orders communicate with Encounter on Port 3000 as expected.
POST-27451	Bundle Discounts include condiment upcharge prices and is reflected in the subtotal, as expected.
ESC-2250	The Total Sales amount updates as expected when items are deleted from an order.

7.31.0 | Encounter POS

Implementation Date: November 3, 2023

Improvements

POST-26544, POST-26128	Enhanced XOO payment information populates identically in real-time and historical data.
POST-26528	Following a reboot, Encounter POS reporting current Menu Sync Checksum to Omni/Menu Maintenance portal as expected.
POST-26500, POST-26496, KS-1804, KS-1799	Enhanced Global POS options include Global Order Timer.
POST-26470	Improved labelling describes functionality of the Pipeline Communicator feature.
POST-26463	For users in Colombia, updated invoicing includes required terms.
POST-26461	Improved Json-pc communication allows Kiosk and POS to behave as expected.
POST-26293	POS respects Non-discountable item setting.
POST-26281	Enhanced order injection calculates items successfully.
POST-26130, POST-26112, POST-26114, POST-26102, KS-1791	Real Time Transformation delays until Expeditor Screen bump event.
POST-26128, POST-26010, POST-26007	Enhanced Encounter Object and Store Order time stamps by implementing a tlog_sale_order_times table.
POST-26069	Updated Consolidate Condiments and other Items from Aggregate Lists on Kitchen Screens label added under KS tab.
POST-26058	Improved printer behavior in Global POS Options.
POST-26051, POST-25878, POST-25854	Security enhancements to password parameters.
POST-26003	Improved UI/UX for Kitchen Screen edits.
POST-25914	Enhanced Offline Loyalty orders.
POST-25786	MGRNG Edit KSNODES respects input.
POST-25780, KS-1782, KS-1779	KDS enhancement to display Paid status, displays Unpaid status for orders in-process.
POST-25751	POS Employee Name character limit increased.
POST-25733, POST-25724, POST-25722, KS-1773	Enhanced Item Counting on receipts allowing additional options for exclusions.
POST-25573, KS-1767, KS-1762	New KDS option allowing visibility of items added after subtotal.
POST-25537	Improved POS behavior for applying discounts with a Minimum Subtotal Restriction when an order has multiple identical items.
POST-25509	Increased character length in Drink Dispenser Destination Table.
POST-25428	Pay-at-counter kiosk receipts display loyalty points.
POST-25310, KS-1720, KS-1716	KDS improved to display Total Item(s) at the bottom of the Landing Zone, facilitating expeditors' verification of quantities.
POST-25262	Enhanced Kiosk and POS up-charge calculations.
POST-25254	Improved Mobile Order sorting of aggregate lists to include all items.
POST-25253	Improved settings for Minimum Days Between Payroll Close respects values less-than 3 days.
POST-25240	Mobile Ordering KS accepts discounts as expected.
POST-25237, POST-25236, POST-23483	Improved Loyalty settings for multiple-guest receipts, and Kiosk orders.
POST-25135, POST-24743, POST-24741	MGRNG Time Based Availability tab added to all fields for PLU settings.
POST-25110, POST-24333	Enhanced Upsize-key for substitutions.
POST-25085	Enhanced Brand-Specific Grouped Expeditor Ticket receipt layouts.
POST-25022	MGRNG reports populate in CSV format.
POST-24987, POST-24603, POST-23842	POS respects Employee Name special-character input.
POST-24912	Receipt Printer Table formatting accepts greater character number.
POST-24818	Defined discount limit threshold.
POST-24789	Type-17 discounts defined for a Valued Brand.
POST-24788	For Canadian users, improved currency conversion.
POST-24579	Enhanced Aggregate Lists allow addition of Qualifier Lists.
POST-24577, POST-24576	MGRNG Type-9 discounts reflect in price.
POST-24517	MGRNG KS option displays non-food items, and total item(s).
POST-24489	For French users, MGRNG Daily Front Counter Timing Report respects translation.
POST-24399	Enhanced TLOG All Discounts report.
POST-24348	Improved order processing for POS Delivery Customer orders.
POST-24330, POST-23137	Kiosk API calculates per-item tax rate.
POST-24318	MGRNG Front Counter Default Destination setting respects greater values.
POST-24312	MGRNG Poll ID 2 search function enabled.
POST-24186	MGRNG Value Meal Report displays all rows of the Must Substitute rule.
POST-24177	MGRNG Auto-Daily Close Config. contains checkbox for Employees to clock-out.
POST-24172	Encounter POS displays overring as expected.
POST-24136	Stabilized upgrade process where database schema changes are required.
POST-24133	Hourly reports displaying as expected for Pick-up orders based on Pick-up times.
POST-24074	Field validation for MGRNG Global POS Options table.
POST-23916, POST-23912, POST-23910	Kiosk Alerts Options allows user to clear screen.
POST-23899	Refined UI/UX experience when Encounter POS clears Manager Authorization.
POST-23867, POST-23859	Kiosk Alerts send to all terminals.
POST-23843	Enhanced backup processes to include additional tables.
POST-23810	Enhanced Receipt re-print for multiple terminals.
POST-23792	Refined Combined Discounts calculation.
POST-23760	Improved Discount Exclusion List restrictions.
POST-23651	Encounter POS clears alerts as expected.
POST-23590	MGRNG Printer Location selections are visible when switching to Network Channel.
POST-23444	MGRNG accepts Start/End Date value edits for Edit Suggestive Selling Rules.
POST-22972	MGRNG option replaces the print-cap file for printers and OCUs.
POST-22927	Enhanced Overring Reason entry allows only alpha-numeric characters.
POST-22865, POST-21708, POST-22544, POST-22542, POST-22538, POST-21708	POS and Kiosk inform users of restrictions for order modification.
POST-22766	Routing Selection reporting to telemetry services.
POST-22744	Enhanced terminal log-in without clock-in for salaried employees.
POST-22700, POST-22618	Option to display VM Header on KS Routing Path Items-Only mode.
POST-22067	Fiscal receipts for Poland users display a footer.
POST-21912	MGRNG edits allow OCU configuration.
POST-21075	Header for Additional_properties.encounter_delivery_reference_id field renamed to external_order_id.
POST-19404	贰苍肠辞耻苍迟别谤听fractional quantity聽item info聽structure mapped to the 抖阴order structure. Encounter orders are sent to, and consumed by, 抖阴Mobile Manager.
POST-17945	Preparations for Loop Program.
POST-17633	Encounter POS sends the External Reward ID to 抖阴Gift and Loyalty via the discount_loyalty.reward_id field.
POST-16911, POST-16875, POST-8120, POST-8118, POST-8117, POST-8116, POST-8115, POST-8114, POST-8111, POST-8110, POST-8106, POST-8105, POST-8104, POST-8103, POST-8102, POST-8100, POST-8099, POST-8054, POST-8053, POST-8052, POST-8049, POST-8048, POST-8047, POST-8038, POST-8029, POST-8028, POST-8015, POST-8014, POST-8013, POST-8012, POST-7966	Streamlined communications from Encounter Pipeline to 抖阴Order Objects.
POST-12307	PayPal integration to display QR code on ODMB's.
POST-11439, POST-9294	Un-rounded order totals defined.
POST-10975	Pipeline configuration defines frequency and length of logs.
POST-10884	Encounter POS clears rewards when switching loyalty accounts.
POST-3273	POS enhanced configuration of KS errors.
KS-1807, KS-1786	POS order bumping completes successfully.
KS-1777	Enhanced KDS displays Unpaid status.
KS-1753	POS and KSS message handlers improved to exclude SendDtOrderSend.
KS-1751	Type 15 discount calculates as expected.

7.30.4 | Encounter POS

Implementation Date: October 24, 2023

Improvements

POST-26567, POST-25850, POST-26543

Enhancements to OS4 redundancy functionality.

7.30.3 | Encounter POS

Implementation Date: September 21, 2023

Improvements

POST-26039	Grouped Expeditor ticket displays child items along with parent meal.
POST-26058	When Global POS Option for Print Grill Tickets on Tender/Order Stored is selected, customer receipts print only once, as expected.
POST-26235	Pay at counter orders follow kiosk-specific routing.
POST-26236	Improved Encounter POS paperfile cleanup.

7.30.2 | Encounter POS

Implementation Date: August 15, 2023

Improvements

POST-25115	For Switzerland users, improved Encounter and Kiosk order processing.
POST-25228, POST-25938, POST-25755	For Ohio users, Encounter POS applies tax rules as set by Ohio.
POST-25520, POST-25531, POST-25539, POST-25652,	Updated and streamlined template options for Grill, Expo, and Expeditor tickets.
POST-25631	Improved barcode scanner messaging.
POST-25638, POST-25642	For support technicians, improved printer filter options.
POST-25645	Grill tickets print order items and modifiers as expected.
POST-25657	Receipt and Expo screen sorting match.
POST-25710	Order destination and order number print on Expeditor tickets.
POST-25712	Drive-thru mobile orders print on bump.
POST-25754	Order total for Loyalty items includes modifiers/add ons.

7.30.1 | Encounter POS

Implementation Date: August 01, 2023

Improvements

POST-12129	Qualifier quantity respected on grill tickets.
POST-19095	For United Kingdom sites, items with the Do Not Adjust Menu Price configuration are represented on VAT reporting.
POST-22700	Kitchen Screen configuration provides routing path for Items Only, with or without a header.
POST-22923	Improvements for support technicians regarding transmission sizes.
POST-22987	For United Kingdom sites, ePay processes orders as expected.
POST-23312	Kiosk orders process as expected.
POST-23904	Encounter respects upper-limit discounts.
POST-23922	For sites with Value Added Tax, the total sales amount is respected for bundles that contain multiple products.
POST-23948	The transaction total and the sum of values equal the same amount.
POST-23965	Expo tickets print as expected for orders set to Delivery.
POST-24141	When updating a drink order that include an upcharge, the upcharge is respected.
POST-24147	For support technicians, DHCP edit no longer displays printer filter options.
POST-24184	Encounter POS Loyalty acknowledges user codes.
POST-24206	Mobile orders calculate tax as expected.
POST-24251	Grouped tickets print as expected and short name configurations are respected.
POST-24266	Sticky printers acknowledge paper width and print X of Y, order number, and Icons.
POST-24274	Improved tender mapping for mobile orders.
POST-24336	Updated Grill Ticket label from Custom Grouped Grill Ticket Layout to Custom Grill Ticket Layout.
POST-24344	Improved MGRNG Omni Loyalty Configuration handling.
POST-24525	Landing Zone prints label when order is ready to assemble.
POST-24532, POST-24536	Enhanced printer layout to standardize receipts and only print聽necessary聽information for Grouped Expeditor Tickets and Grill Tickets.
POST-24579	Aggregate lists accept Qualifier lists allowing kitchen screens and tickets to display a condensed list of qualifiers.
POST-24610	Request for Encounter POS to reprint an order receipt does not affect the fiscal printer.
POST-24651, POST-24656, POST-24660	MGRNG configuration available to support child item consolidation on Kitchen Screens and Printed Tickets, regardless of virtual receipt settings.
POST-24682	Sticky printers respect Print Individual Grill Tickets if Multiple Qty configuration.
POST-24688	Grill tickets print as expected.
POST-24695	Encounter POS processes orders with multiple substitutions as expected.
POST-24712	Improved processing for orders set to Delivery.
POST-24955	For Columbian users, fiscal configurations updated.
POST-23762, POST-23768, POST-23771	Provided ability to increase font size of select elements on receipts so that they are more visible.
POST-24245, POST-24247	MGRNG configuration available for Sticky Printers to print the standardized PLU short name.
KS-1716, KS-1720, KS-1722	Available configuration options to display non-food items on selected screens, and to display the Total Item(s) at the bottom of the Landing Zone and Order screens.
KS-1713	Created Brand-Specific ORS display option.

7.30.0 | Encounter POS

Implementation Date: June 02, 2023

Improvements

POST-5987	MGRNG Global POS Options support background colors for kiosk reports.
POST-10311, POST-19538, POST-19551, POST-19547, POST-19724, POST-19734, POST-19746, POST-19888, POST-20750, POST-20892	Pipeline Communicator integration and configurations for labor data, such as job codes, calculated labor, labor costs, historical data, and schedule update information so that Mobile Manager is able to consume data from the cloud for scheduling and reporting.
POST-14048	The Portal supports the ability to configure and manage alternative price listings for menu substitutions which are then consumed by Encounter POS.
POST-16157	Improved disk space handling.
POST-17031	Verified Colombia representation in Encounter POS fiscal code.
POST-17035	Verified Poland representation in Encounter POS fiscal code.
POST-17431	Technical improvement for OS4 Paypal feature.
POST-19227, POST-19228	For Canadian users, credit card orders process as expected, regardless of SRM connectivity.
POST-19247	Updated Loyalty to include another provider.
POST-19369	Loyalty messaging updated. Messages match on both the POS display and the log.
POST-19647	MGRNG Global POS Option for Loyalty to Add Loyalty Items in build area.
POST-19652	Encounter POS processes loyalty coupons the same way, whether scanned or entered manually.
POST-19666, POST-19670	Additional receipt configuration option to increase font size.
POST-19839, POST-19841, POST-20279	MGRNG Global POS Option to display 3rd party vendor name below the customer name on Kitchen Screen.
POST-19844	Enhanced messaging if Encounter POS is unable to record sales logs.
POST-19888, POST-19896	For Menu Maintenance users, create and manage Encounter DB and Gold DB external job codes, IDs for access through 抖阴Data Management and reporting through 抖阴Mobile Manager Reports.
POST-20018	Encounter POS utilizes 抖阴Back Office (formerly RTI) employee types allowing Mobile Manager to generate labor reports.
POST-20071	Loyalty messaging includes more granular payment methods data to upstream providers.
POST-20075	To standardize receipts across sites, Expo printer template available to print items in the same sort order as viewed on Kitchen Screens.
POST-20104, POST-20106	New Grouped Kitchen Items ticket type and Encounter configuration for Drink/Dessert label.
POST-20120	Sticky printer configuration to label a meal as a child/kids portion and assign a receipt icon.
POST-20154	Configurations available to assign destination icons for receipts.
POST-20182	Enhanced qualifier handling.
POST-20257, POST-20265, POST-22132	Landing Zone configurations available to print order label and change background color to inform expeditors that an order is ready for assembly.
POST-20304, POST-21848, POST-22869	Improved validation for name fields.
POST-20372, POST-20376, POST-22296	For Switzerland users, printer template configurations for Grouped Grill Tickets and Grouped Expeditor Tickets.
POST-20416	Improved Loyalty redeemed reward handling.
POST-20703, POST-20709, POST-20716, POST-20718	For United States users, printer template configurations to print with or without delivery partner, and to include order destination and item icons.
POST-20835, POST-20879	For SL18 users, Encounter POS automatically reloads during a terminal update or upon file change.
POST-20941, POST-20949	For Bixolon users, improved templates and sticky printer behavior.
POST-20953	For United States users, printer template configuration for Expo Tickets to display if mobile order.
POST-20965, POST-22124	For United States users, created printer template US Template with delivery Partner, and removed US Template with delivery Partner - Bixolon.
POST-20968, POST-21376	Encounter POS auto-detects sticky printer brand/model to adjust receipt formatting.
POST-21079	Added alternate price groups and plu alternate price groups to poll file to to track tier pricing at the site level.
POST-21086, POST-21088, POST-21090, POST-21092, POST-22318	Improvement to MGRNG Receipt Edit text-centering feature for headers, footers, and other receipt elements.
POST-21529	For Sticky Printers, new Grouped Kitchen Items ticket type.
POST-21600	When Order Screens Should Display Build Items is enabled, item updates appear on Kitchen Screens, as expected.
POST-21603	Automatic terminal updates respect MGRNG Global POS Options configuration.
POST-21628, POST-23566, POST-23663	Optional configuration for Sticky Printers to follow the active Kitchen Screen routing path.
POST-21633, POST-21637, POST-21680	Refined percentage off BOGO Promotion handling and messaging.
POST-21663, POST-21667	Additional On Order Recall option for Edit Terminal POS Options > Prompt POS Reminder PopUp.
POST-21679	Action Log Report with parameter set for previous days displays all recorded PLUs.
POST-21803	Encounter POS prints receipts when Loyalty Coupons are applied.
POST-21813	Encounter POS respects donation round-up on cash transactions.
POST-21839	Refined product cloning handling for self-service users.
POST-21855	Refined Loyalty validation communication with Omni.
POST-21861	Refined substitution/smart swap handing for upcharges.
POST-21902	Created survey code file for valued brand.
POST-21905	Improved MGRNG report formatting.
POST-21908, POST-21910, POST-21914, POST-21915, POST-21918, POST-22688, POST-22694	Support enhancements such as additional tables and filters.
POST-21920	Encounter POS displays change PLU for applicable transactions, such as orders paid with cash.
POST-21977, POST-22906	MGRNG TimeClock Alteration report displays all time clock changes, including add, remove, and/or edit.
POST-22219	For users in Malta, Environmental Tax is displayed prior to destination assignment.
POST-22255, POST-23038, POST-23175	Improved stability.
POST-22269	Grill tickets print when Account for Item grouping by PLU Routing Codes is enabled. Additionally, x of y printing is included if Group PLU by Route Codes is configured.
POST-22330	Deprecate Legacy Log In tools.
POST-22456, POST-22459	Configurations to print Grouped Kitchen Items.
POST-22497	Upsize (72) respects upsize to the next PLU.
POST-22532	Downsize (68) respects downsize to the previous PLU.
POST-22605	Consolidated fries configurations available for Kitchen Screens.
POST-22763	For users in Columbia, raise the threshold amounts allowed for Cash Drawer Warning/Disable Amounts.
POST-22813	Improved Encounter POS communication with external PINpad.
POST-22814, POST-23091	Terminals set to a default of Delivery print sticky tickets, as expected.
POST-22820	Sticky printer tickets print order number, as expected.
POST-22854	Configuration to print grill tickets after tender or when order is stored.
POST-22901	Original routing configurations are restored after a terminal restart/reboot.
POST-22967	Improved communication between Encounter Kiosk and fiscal printer.
POST-23068	For users in Columbia, inserts deactivate, as expected.
POST-23071	Improved Encounter Kiosk order handling.
POST-23082	Improved encoding/decoding data communication.
POST-23178	When configured, Grill Tickets print on subtotal for Kiosk orders.
POST-23223	For Switzerland users, icons print on Grill Tickets when request sent by remote terminals.
POST-23232	Coupon lookups allow for a leading zero.
POST-23255	Build area highlights current order item.
POST-23281, POST-23282, POST-23283	Security enhancements.
POST-23328	Terminal logs display original terminal number.
POST-23343	For users in Poland, type 17 discounts round as expected.
POST-23563	Additional routing option for products, discounts, and/or other items.
POST-23604, POST-23605	Sticky Printer configuration for Grill Ticket routing option.
POST-23667	Improve Daily and Weekly backup logs.

7.29.4 | Encounter POS

Implementation Date: February 13, 2023

Improvements

POST-23019

Enhanced NTP syncing.

7.29.3 | Encounter POS

Implementation Date: January 31, 2023

Improvements

POST-22394	Improved Kiosk order validation for prepay orders.
POST-22534	Type 17 discounts are applied as expected.
POST-22587	For users in Switzerland, when configured, value meal VAT is distributed proportionally.
POST-22595	For users in Switzerland, value meal VAT calculates as expected.
POST-22748	EPay currency rounding is applied as expected.
POST-22809	Credit Card Transactions are reporting to RTI as expected.
POST-22871	The Minor Labor Alerts scan of the Labor Engine allows task completion such as terminal updates, employee clock in/out, Omni order configurations, and biometric usage.

7.29.2 | Encounter POS

Implementation Date: December 12, 2022

Improvements

POST-21921	Terminals above T12 print to printers in their routing path as expected.
POST-22116	Encounter POS respects the 20 second timeout for loyalty orders.
POST-21935	Improved failover conversion process that transforms a remote workstation into a manager terminal.

7.29.1 | Encounter POS

Implementation Date: November 01, 2022

Improvements

POST-20986	For Italian sites, serverRT closes end of day as expected.
POST-21614	Future catering orders do not affect the ability to log off and clock out.
POST-21659	Mobile order item discounts are applied as expected.
POST-21701, POST-21702, POST-21725	Tender Retail is now supported for OS4.
POST-21748	Mobile and Delivery orders are routed to Sticky Printers as expected
POST-21761	Tickets for mobile orders respect routing configurations.
POST-21897	For Italian sites, drive-thru mobile orders are submitted once, as expected.
POST-21899	For Italian sites, discounts and VAT rounding are applied as expected.

7.29.0 | Encounter POS

Implementation Date: September 14, 2022

Improvements

POST-12275, POST-12278, POST-12281, POST-12293, POST-12307, POST-12313, POST-12625, POST-12764, POST-12811, POST-12837, POST-12843, POST-12917, POST-13627, POST-14328	Encounter POS supports PayPal/Venmo customer or restaurant-presented QR Code鈥攔equires Guest to have Venmo or PayPal app installed. Accepts QR Codes presented on the FC-OCU, DT-OCU, or DT Tablet.
POST-13768	Improved MGRNG messaging and handling for copy/paste values. A warning message appears if a copy/paste value exceeds the accepted character limit, and MGRNG crops the copy/paste value to the accepted character length.
POST-14048	Encounter POS respects alternative price configurations submitted through The Portal > Menu Maintenance.
POST-18275	Encounter POS stability enhancement.
POST-15988, POST-15990, POST-15994, POST-15996, POST-15998, POST-16230, POST-16625, POST-16651, KS-1484, KS-1513, KS-1517	Encounter POS supports Food Locker QR codes throughout the entire order process.
POST-16179, POST-16187, POST-16841	Encounter POS supports X of Y printing. Specific configurations available through MGRNG Global POS Options > Receipts and Printing.
POST-16557	Encounter POS connection stability enhancement.
POST-16645	OCU displays appear centered, as expected.
POST-16854, POST-16855, POST-16904	MGRNG Global POS Options configuration available to display Loyalty balance on receipts and/or pop up messages as currency rather than points.
POST-17027	Encounter POS supports Value Added Tax (VAT) taxation logic.
POST-17031	Encounter POS supports Colombia Fiscal Reporting requirements.
POST-17033, POST-17034	Encounter POS supports Italian Fiscal Reporting requirements and Fiscal Server/ServerRT fiscal printers.
POST-17046	Encounter POS respects the entry of a new Loyalty Code if the previous code was not accepted.
POST-17153	Encounter POS allows for select Loyalty providers to create a discount plu, as needed.
POST-17257	Gift Card functions, such as balance, redeem, or issue, display as expected.
POST-17397	Encounter POS respects the聽PLU to Use for Item Discount聽configuration, for all loyalty providers.
POST-17405	Improved the MGRNG Global POS Options for Print Grill Tickets After Tender.
POST-17617	Order total updates after gift card issue and/or recharge, as expected.

7.28.1 | Encounter POS

Implementation Date: June 08, 2022

Improvements

POST-3220	Pertaining to OS4 support, enhanced codebase for communication between Encounter POS and Front Counter OCUs.
POST-10740	For Caribbean sites: the loyalty app now generates POS-scannable QR codes. This allows Encounter to apply the selected rewards and also provides the option to select additional applicable offers.
POST-18444	Alternate prices listed in alternate price groups are respected.
POST-18512	MGRNG Network Node Scan displays all devices on the network.
POST-18521	The 44 column report runs from the Manager Function buttons, as expected.
POST-18549	Tablets respect manager access for login and log off.
POST-18559	Loyalty lookup by phone number indicates if an invalid phone number is entered.
POST-18700	The Terminal popup keyboard scales appropriately for the screen size.
POST-18787	Loyalty lookup codes are accepted.
POST-19054	Enhance POS stability for Mobile Loyalty orders without a registered email.
POST-19459	Improved stability when recalling orders from the Order Review screen.
POST-19564	Encounter POS processing enhancements.
POST-19710	Encounter POS stability enhancements.
POST-19749	Kiosk orders clear queue when opened on another terminal.
POST-19816	Enhanced stability of Order Pending screen.

7.28.0 | Encounter POS

Implementation Date: February 02, 2022

Improvements

POST-16605	Encounter POS 7x operates on a new 64-bit OS (OS4) and is compatible with XC23 hardware.
POST-13305	Expanded DHCP ranges and services to include multiple subnets.
POST-16367	MGRNG Network Node Scan Utility displays remote device online status, as expected.
POST-16847	Encounter POS/MGRNG respects country code for Switzerland and 10-year data retention regulations.

7.26.1 | Encounter POS

Implementation Date: December 06, 2021

Improvements

POST-17680

Improved Encounter POS stability.

7.26.0 | Encounter POS

Implementation Date: October 21, 2021

Improvements

POST-10457	Through Global POS Options, Italian Fiscal Reporting sites have the ability to report the number of vouchers applied to a transaction, rather a consolidated number.
POST-11755	The quick search feature for Edit Terminal POS Options is respected.
POST-11903	Encounter respects employee record and job-type assignments upon clock in.
POST-11995, POST-12003, POST-14449, POST-14566	Kitchen Screen configurations allow to consolidate condiments at the bottom of the order box through aggregate lists.
POST-12009	A summary report of aggregated lists is now available through the MGRNG Aggregate Lists Menu.
POST-12319	Updated available tender screen configurations for third-party payment processing, including QR code output settings.
POST-12503	Enhanced Pipeline communication.
POST-12556, POST-12580, POST-12586, POST-12598, POST-14976, POST-15020, POST-15026	Provided additional configurations for discounts and/or value meal restrictions based on applied rules, including minimum order subtotal, and amount-based or quantity-based restrictions. This feature also includes amount-based restrictions for VAT regions and reporting purposes.
POST-12592	Configuration options allow mobile orders to bypass amount-based and quantity-based discount and/or value meal restrictions.
POST-12709, POST-12715, POST-12739, POST-12757, POST-12807	Provided the ability to enable and assign a fiscal department at the PLU level. Fiscal department is available on the Product, Master PLU Reports.
POST-13213	To maintain fiscal compliance, sites are able to configure Encounter POS to apply proper rounding regulations for cash and mixed payments.
POST-13358, POST-13617	Enhanced support capabilities for HTML Kitchen Screens.
POST-13507	Configurations available to proportionally distribute VAT聽for value meals for the kiosk orders so that distributed information is sent in the Kiosk API
POST-13572	Implemented a split tender warning prompt that notifies cashiers if the remaining order balance requires an unsupported amount of coins.
POST-14039	Enhanced Health Monitor reporting for Kitchen Screens.
POST-14048	Implemented Encounter POS support for alternative price configurations entered through The Portal.
POST-14111, POST-14117, POST-14124	Provided ability to manage alternative prices for items in a substitution list.
POST-14134	Print on Bump works as expected.
POST-14141	Improved Encounter POS support for upcharge alternative pricing.
POST-14893	Improved MGRNG Epayment OMNI Loyalty configuration.
POST-14933	Amount-based and quantity-based restrictions are respected for Kiosk orders.
POST-14939	Provided the ability to allow or restrict priced condiments聽based on subtotal requirements.
POST-14958	Provided the ability to validate coupon/discount eligibility or combination.
POST-14970	Subtotal restrictions review category allowlist and item exclusion list to determine eligibility.
POST-14980, POST-14990, POST-15014	Improved accuracy of matching events for the Front Counter Timing Detail Report.
POST-15033, POST-15183	Destination and VAT department reporting data is available.
POST-15036	Improved user messaging for wireless PIN pad association.
POST-15261	Provided ability to clone alternative price groups for easier management.
POST-15273	Provided ability to view alternative price group PLUs and Lists from the Dynamic Price Rule menu.
POST-15323	The Edit Fiscal Department menu is available regardless of taxing method selected in Optional features.
POST-15343	Tendered/Paid Kiosk orders are accessible through front counter terminals.
POST-15385, POST-15435	Network printers are able to print asynchronously if/when a printer is offline. Encounter POS displays a notification prompt if/when this occurs.
POST-15473, POST-15477	Enhanced Encounter POS payment processing for technical support purposes.
POST-15526	Improved end-of-day closing cleanup by including ePay聽attempts data.
POST-15534	Loyalty processing respects cash drawer behaviors.
POST-15555	Updated Substitution Lists Report to include alternative price group data.
POST-15559	Updated Alternative Price Groups report.
POST-15588	Improved PLU cleanup for substitution lists.
POST-15592	When editing PLUs, the user is notified if the PLU is a member of a substitution list, so they are aware that other edits could be necessary.
POST-15624	The PLU type Product is the only PLU type available in the Edit Substitution Lists drop-down.
POST-15741	Enhanced stability of Loyalty processes.
POST-15896	Improved suggestive sell prompt configurations.
POST-15984	Improved ePayment communication.
POST-16015	Provided the ability to disable the Order Limit setting for order level discounts when only one order level discount is permitted.
POST-16073	Improved Insert Close Configuration export/import process.
POST-16158	Improved logging during terminal updates and to identify when Terminal POS options for Kiosk, are not configured.
POST-16200	Tablets interact with Encounter POS, as expected.
POST-16337	Enhanced communication with Omni-Channel Ordering.
POST-16338	Cents Off credit transactions respects item totals.
POST-17065	Encounter POS respects the entry of a new Loyalty Code if the previous code was not accepted.

07.25.0 | Encounter POS

Implementation Date: July 20, 2021

Improvements

POST-9073	Provided ability for the Tablet to associate wireless PIN Pad at time of payment.
POST-10384	Provided ability to pair multiple wireless PIN Pads with a Terminal.
POST-10385	Payment transactions on the Tablet are marked as paid in the shared history.
POST-10386	Improved the Pay Now screen to clearly indicate paid orders to serve.
POST-10387	Improved the Order Review screen to clearly distinguish between paid orders and orders that require tender.
POST-9768	Enhanced underlying Loyalty functionality.
POST-9920	Kitchen Screens display orders placed on the tablet with the expected origination and color.
POST-10602, POST-11354	Provided the ability to configure the DMB Name through MGRNG. Option available to display this specifically configured name on reports.
POST-10677	The ability to display loyalty information on the Virtual Receipt is available through the Global POS Option utility in MGRNG.
POST-10733	Created the ability to limit the number of scanned QR codes through the Global POS Option utility in MGRNG.
POST-11092	Report available to view PLUs that are assigned to specific departments for Fiscal Reporting/VAT purposes.
POST-12241	In MGRNG, additional configurations are available for loyalty providers.
POST-12534	In MGRNG, alternate Kitchen Screen names are limited to 15 characters.
POST-12544	A new marketplace facilitator code added to the Global POS Option utility in MGRNG.
POST-12651	Transaction ID for third-party payment provider added to reports.
POST-12847	Improved Encounter POS stability.
POST-12929, POST-12943	Employee status updates from RTI are communicated to MGRNG.
POST-12993	Added support for Buy-One, Get-One (BOGO) functionality.
POST-13174	Additional loyalty provider added.
POST-13207	100% discounts applied as expected for sites configured with multiple tax rates.
POST-13372, POST-13379	The Restaurant Profile Edit utility in MGRNG provides the site address, phone, and alias. This information is useful for receipt standardization and/or reporting purposes.
POST-13707	Encounter POS displays error message when applied discount is more than the order subtotal.
POST-13735, POST-13954	A Product Analysis by Channel report is available in MGRNG.
POST-13807	For Finland and Italian users, mobile order inserts log on/off as expected.
POST-13865	Refined automatic logoff for unserved orders.
POST-13920	Added a new definition for miscellaneous surcharges, such as a soda tax.
POST-13922	Enhanced error messaging for mobile insert destinations.
POST-14052	Improved Order Review functionality.
POST-14100	Increased the survey code field size.
POST-14320	For Italian fiscal users, updates for distributed VAT rate reporting.
POST-14426	Improved file descriptor processing.
POST-14586	Loyalty Orders are routed to Kitchen Screens, as expected.
POST-14962	Updated column name and date fields for reporting.
POST-15092	Improved communication and reporting with Omni-Channel Ordering.
POST-15119	The Daily Close prompts End of Day reports, as expected.

7.24.2 | Encounter POS

Implementation Date: May 20, 2021

New Features

POST-8376	Enhanced logging for the Kitchen Display System.
POST-8765	Enhanced POS logging to gather notifications of unexpected or non-optimal POS events and report them to 抖阴in near real time.

Improvements

POST-12847

Enhanced stability for Encounter POS when deleting a value meal from an active order.

7.24.1 | Encounter POS

Implementation Date: April 07, 2021

Improvements

POST-12I74	Enhanced POS to more gracefully interpret Manager Card number sequence variations.
POST-12454, POST-12465, POST-12469	Improved Omni and Encounter POS communication by adding additional AMQP connection parameters, enhancing AMQP connection stability and connection status logging.
POST-12847	Improved stability for routing processes.
POST-12941	Enhanced Encounter POS Stability during upgrades.
POST-12973	The Auto Daily Close process respects the request to close and deactivate active inserts.
POST-12984	Improved TLOG reporting to SEMS Pollfile.

7.24.0 | Encounter POS

Implementation Date: March 15, 2021

New Features

POST-5479	Encounter POS is able to process advanced Catering Orders for pick up at a specified date/time. Catering Orders are either prepaid or use the Pay at Counter method.
POST-6348	SRM receipts can now distinguish between credit and debit transactions.
POST-7993, POST-7994	Added the ability to print a mobile order once the order has been confirmed.

Improvements

POST-4289	Improved server error handling.
POST-4314	To provide the ability to properly report externally collected taxes, taxes collected by the Marketplace Facilitator are excluded from the subtotal, total, origination sales, and mobile tender.
POST-5571	Identification of Delivery Partners and their Marketplace Facilitator status.
POST-5784, POST-8554	Enabled additional routing options for Catering Orders.
POST-5804, POST-5810	Enabled Catering Order messages upon initial logon of an insert. This notification lists pending Catering Orders for the given time period.
POST-5805	Encounter POS updates do not affect the integrity of pending Catering Orders.
POST-5806, POST-5816	Encounter POS is able to recall pending and canceled Catering Orders.
POST-5812, POST-5819, POST-5820	Encounter POS provides the ability to accept prepaid or Pay at Counter Catering Orders. Pay at Counter Catering Orders calculate the total price and taxes at time of payment and pickup.
POST-5813, POST-5814, POST-5818, POST-5833	Encounter POS provides the ability to select a date and time for a Catering Order. Encounter POS also accepts updates to the selected date and time for Catering Orders (including updated orders) are automatically passed to the Kitchen Screens when needed for on-time pickup. Canceled Catering Orders are removed from the queue and not passed to the Kitchen Screens.
POST-5817, POST-6113	Encounter POS provides the ability to manually send a Catering Order to the Kitchen Screens. This option is useful if a customer arrives early for their pickup.
POST-6098	Currency rounding is applied as expected, to transactions performed at the Kiosk.
POST-6265	Menu updates now display a progress bar during menu button creation.
POST-6666, POST-6800	The 44 Column Daily Revenue Report prints when End of Day is performed on a terminal.
POST-6952, POST-6953, POST 9761	Back of House MGRNG provides the ability to configure the expected Daily Close time. If the Daily Close is not performed at this time, a popup message displays a warning.
POST-6977, POST-9683	The tax method for delivery charges is calculated based on the taxability of the items in the order and applied to delivery orders.
POST-6982	Improved messaging for employee logon errors.
POST-7009	Delivery Orders must assign a valid delivery driver before sending an order out. A valid delivery driver is a driver that is logged on.
POST-7010	Improved recipe lookup function.
POST-7061	Mobile Order pricing respects location rounding for order totals.
POST-7102	Encounter POS supports custom idle messages for EPAY devices.
POST-7142, POST-7547, POST-7850, POST-8079	Encounter POS now supports integration with RTIconnect for employee data. (Phase 1).
POST-7168	Delivery Surcharge is applied to non-food category when configured as such.
POST-7386	Back of House MGRNG provides the ability to configure the tax method for an order destination type.
POST-7388	Encounter POS provides additional routing options for curbside orders.
POST-7390, POST-7777	Back of House MGRNG provides the ability to change Kitchen Screen background colors based on destination and/or origin.
POST-7393, POST-7937	Additional order destinations are included on the sales reports.
POST-7402	Back of House MGRNG now provides the ability to configure and manage order destinations.
POST-7411	Encounter POS allows the order destination of Curbside.
POST-7493	Mobile Order receipts print the Order Number in the Name/Special Instructions field.
POST-7560	Encounter POS is able to process Marketplace Facilitator type Mobile Orders where one or more taxes are externally collected.
POST-7593	Batch activation of gift cards appears as expected on the Transaction Journal Report.
POST-7610, POST-9783	Back of House MGRNG supports PLUs for various discounts.
POST-7722, POST-7723, POST-7724, POST-7726, POST-7729, POST-7730	Encounter POS supports the Back of House MGRNG configuration for on-demand Sticky Ticket printing. This configuration prints a sticky ticket for each individual order item bumped from the Kitchen Screen and ready to serve. This also pertains to order items with a quantity of more than one (1) so that a sticky ticket is available for each individual order item.
POST-7949, POST-7957	Encounter POS provides split tender message that displays the remaining balance due. This feature is configurable through Back of House MGRNG menus.
POST-7953	Enhancements allowing Tablets to have different configurations than Terminals for item deletes. Change tablet requirements for Authorization for Item Deletes through MGRNG Back-of-House Edit Global POS Options. Options include: Not Required, After 1 Delete, Last Item Only, Last Item Never, After 1 Delete and Last Item Never, and Except Last Item Sold.
POST-7991	Drive through only prints a receipt when an unpaid order is recalled/finalized, not when the order is confirmed.
POST-8151	The Back of House MGRNG now displays the destination name on the Value Added Tax tab of the Edit Product/Value Meal menu.
POST-8170	Extended error messaging for unavailable items/PLUs in response to Mobile Orders.
POST-8178, POST-8179, POST-8181, POST-8241	Enhanced communication with Valued Partners through Portal and Back of House MGRNG options for pricing data and integration, reporting, and endpoint communication.
POST-8268, POST-8274, POST-9805, POST-9807, POST-9811, POST-9813, POST-9815, POST-9816	Encounter POS supports the Back of House MGRNG configuration available to enable the printer to print either one (1) ticket for all the order items (grouped) or print individual tickets for each routed order item. This option allows for team members to receive one (1) receipt for all drinks contained in the order, send grouped grill tickets to the appropriate layout, or print expedite tickets.
POST-8296	Enhanced product integration for 抖阴Chef Kitchen Management.
POST-8342	Printer receipt layout options now available to print only the order number without additional information.
POST-8380	Back of House MGRNG option to send an order to the Kitchen Screens only after the order is tendered.
POST-8544	Improved live reporting for legacy Back Office.
POST-8595, POST-8601, POST-8602, POST-8604	Back of House MGRNG Global Option available to configure PLU routing groups so that the printer is able to display X of Y order items within a group. Available functionality provided to turn this feature on/off.
POST-8620	Back of House MGRNG provides separate Global Options for Tablet functionality including item delete authorization.
POST-8718	Back of House MGRNG provides a second line Welcome Message option for dual language users.
POST-8748, POST-8753, POST-8771, POST-8808, POST-8810	The option to donate to charity is now available after a transaction is totaled. For instances when only one charity is configured, that charity is automatically selected to receive donations. When more than one charity is configured, an informational window appears, displaying available charity options. A Global configuration is available to display only round-up to the next tender charity amount or the multiple amount options.
POST-8830	Employee clock-in prompt appears consistently when integrated with RTI Back Office.
POST-8982	Enhanced POS stability when processing orders that include a customer name.
POST-9090	Enhanced Pipeline configuration endpoints.
POST-9092, POST-9393	Encounter POS security enhancements.
POST-9251	Auto Serve bumps mobile orders from the Kitchen Screen, as expected.
POST-9495	For Marketplace Facilitator states, Encounter POS implements split tax when Valued Partners send combined dual taxes.
POST-9554, POST-9965	Encounter POS logs Delivery Partner information for reporting purposes. This information is also available on the Transaction Journal report.
POST-9644	A Back of House MGRNG option is available to display a Sign Up message when a Loyalty Number is not found.
POST-9864, POST-9953	Implemented the new Lottery requirements for fiscal printers in Italy. When the Back of House MGRNG Global POS Option is configured, Valued Guests are able to enter their Lottery ID when ordering. Lottery ID transactions are reported in the Transaction Journal.
POST-9916	A Back of House MGRNG option is available to enable manual gift card entry on the PINpad.
POST-10059	For Poland fiscal printers, Back of House MGRNG option is now available to configure the amount value that requires extended or simplified聽customer data on the printed invoice.
POST-10075	Improved user error messaging.
POST-10197	Encounter POS respects configured break times for employee clock in/out.
POST-11868	Improved interpretation of the "Employee Type" value when employee records are added to the database.
POST-10954	Encounter POS respects the configured cash limit for drawer pulls.
POST-11456	Improved post logoff printing behavior of 44 Column Reports.
POST-11593	For Colombia fiscal printer users, enhanced stability for Encounter POS to recognize special characters.
POST-11674	Adjusted suggestive selling behavior to respect priorities when multiple rules are configured.
POST-11680	Improved suggestive selling behavior to account for more than two product categories.
POST-11686	Suggestive selling behavior now accounts for desserts that are already added to an order.
POST-11846	Enhanced stability of mobile order updates, review processing, and finalizing.
POST-11895	The Encounter POS database now correctly interprets routing paths greater than 20.
POST-12237	Enhanced stability of Encounter POS when confirming a mobile order in Drive-Thru.

7.23.3 | Encounter POS

Implementation Date: February 15, 2021

Improvements

POST-6535	Added the ability to customize the frequency of survey receipts.
POST-10258, POST-11550	Improved menu update communication with Omni-Channel Ordering.
POST-10299	Back of House MGRNG report fields return to default values after a report request is generated.
POST-9546	The Terminal insert validates as expected.
POST-10531	Improved communication between Encounter, Tablet, and Valued Partners.

7.23.2 | Encounter POS

Implementation Date: November 13, 2020

Improvements

POST-8214	Encounter POS accepts mobile orders with a service fee quantity of 99 or greater.
POST-9040	Improved communication stability with Front Counter Order Confirmation Unit.
POST-9288	After a terminal update is performed, Loyalty parameters load as expected.
POST-9529	Encounter POS logging now tracks zero-dollar ($0) surcharge transactions.
POST-9623	For Puerto Rico sites, the upsize function for an item and/or value meals is handled as expected.
POST-9784	The Loyalty signup message is now configurable.
POST-9829	For charity configurations, when only 1 charity is configured, the charity name appears in the notification.

7.23.1| Encounter POS

Implementation Date: September 28, 2020

Improvements

POST-4613	Enhanced order communications with Omni-Channel Ordering.
OCU-284	The Order Confirmation Unit [OCU] displays a full-screen, as expected.

7.23.0 | Encounter POS

Implementation Date: August 11, 2020

Improvements

POST-6193	Improved Encounter POS Value Meal Mobile Order processing when items with quantities of greater than 1 were being ordered.
POST-6304	Improved Encounter POS Mobile Order upcharge processing.
POST-6139	Improved Mobile Order reliability by protecting the Mobile Ordering Employee.
POST-6117	Enhanced Encounter POS Value Meal reporting for Mobile Orders.
POST-6116	Encounter POS now processes forced substitution as expected.
POST-3109, POST-4867, POST-4856, POST-4857, POST-3108	MGRNG now supports the ability to copy PLU settings to a new PLU.
POST-6564	Improved menu communications for third-party vendors.
POST-6810, POST-6816, POST-6835, POST-6836, POST-6813, POST-6834	Improved Encounter POS Biometrics Software messaging and enrollment.
POST-6711	Added Back-Of-House MGRNG configuration to enhance credit card reporting.
POST-6717	Improved Overring reporting in Back-of-House MGRNG POS Action Log.
POST-7192	Order Review Screen now displays Delivery orders as expected.
POST-6258	Encounter POS now processes Loyalty reward discounts as expected.
POST-6105	Upgraded Encounter POS OS for improved security and performance.
POST-8224	Support users now login as expected in MGRNG Back-Of-House

7.22.2 | Encounter POS

Implementation Date: July 8, 2020

Improvements

POST-7906

Improved Encounter POS 抖阴Loyalty solution stability.

7.22.1 | Encounter POS

Implementation Date: July 2, 2020

Improvements

POST-7514	Improved Encounter POS XML panel stability.
POST-6867, POST-7365	Enhanced Encounter POS order consolidation.
POST-7021	Improved Encounter POS stability when updating Terminals or using PIN pads.
POST-6138	Encounter POS now supports Manual Credit Card entry in Canada.
POST-7122	Improved Encounter POS handling of partially paid orders.
POST-7477	Encounter POS now supports additional attributes in Valued Brand API.
POST-7433, POST-7561	Enhanced Encounter POS stability.
POST-7026	Improved Valued Brand software configurations
POST-6104	Improved Encounter POS handling of auto-combo logic.
POST-7641	Additional logging to monitor Automatic Daily Close
POST-7757	Loyalty rewards for items that include upcharged modifiers are now assigned appropriately.

7.22.0 | Encounter POS

Implementation Date: May 19, 2020

Improvements

POST-3547	Encounter POS now communicates in real time to third party cloud endpoints.
POST-4110	Implemented a feature to send historical data to API endpoint.
POST-5460	Cache MGRNG messages sent to PipelineCommunicator in case of service interruption.
POST-5455	Cache Encounter POS messages sent to PipelineCommunicator in case of service interruption.

7.21.4 | Encounter POS

Implementation Date: May 14, 2020

Improvements

POST-7075

Mobile Orders now update as expected

7.21.3 | Encounter POS

Implementation Date: May 6, 2020

Improvements

POST-6903	Third-party Delivery Orders are now reported as expected.
POST-6645	Order Review now displays customer names as expected.
POST-6196	Encounter POS now prints "44 Column" reports as expected.
POST-6877	Valued Delivery Partner orders now report the Tender type as expected.

7.21.2 | Encounter POS

Implementation Date: April 17, 2020

Improvements

POST-6583

Improved Encounter POS stability.

7.21.1 | Encounter POS

Implementation Date: April 6, 2020

New Features

POST-6325

A Tender Report in MGRNG Back-Of-House is now available.

Improvements

POST-6370	Encounter POS Auto Daily Close third-party batch close now processes as expected.
POST-6389	Encounter POS now supports special instructions on Mobile Order receipts.
POST-6448	Improved Encounter POS handling of Customer Name for Mobile Order receipts.
POST-6344	Improved Encounter POS discount classification.
POST-6264	Encounter POS now displays order totals as expected.
POST-6471	Encounter POS now opens the cash drawer upon shift end if configured.
POST-5993	Encounter POS now validates or earns Loyalty Rewards as expected.
POST-6659	Improved Encounter POS Mobile Order handling.
POST-6242	Encounter POS now processes Scan to Pay as expected.
POST-6637	Encounter POS now processes Mobile Order destinations as expected.

7.21.0 | Encounter POS

Implementation Date: March 3, 2020

Improvements

POST-5985	Enhanced Encounter POS processing of Mobile Orders with discounts.
POST-5705	Encounter POS now processes Mobile Orders with a zero total as expected.
POST-5599	Encounter POS now processes Mobile Orders with Value Meal discounts as expected.
POST-6002	A Back-Of-House MGRNG configuration now exists to ask confirmation upon end of shift.
POST-5908	Encounter POS now sends status alerts.
POST-6129	Encounter POS now prints revenue reports as expected.
POST-6078	Encounter POS now allows Modifiers to be removed as expected.
POST-6002	MGRNG now supports an option to confirm end of shift.
POST-5901	Streamlined the shift-change process.
POST-5902	Streamlined the end-of-day process.
POST-4809	Encounter POS now prints transactions with multiple gift cards as expected.
POST-4885	Encounter POS now displays a warning when trying to cancel an gift card order after payment.
POST-6077	Encounter POS no longer displays survey pop up alerts on Order Takers.
POST-6083	Encounter POS now supports additional barcode scanners.
POST-5863	Encounter POS now processes speed tenders as expected.

7.20.4 | Encounter POS

Implementation Date: March 10, 2020

Improvements

POST-6182	Enhanced loyalty discounts when multiple discounts are applied.
POST-6225	Encounter POS responds with the correct savings when upsells are applied.
POST-6222	Encounter POS now processes Loyalty transactions as expected.
POST-6178	Improved Encounter POS Mobile Order loyalty processing.

7.20.3 | Encounter POS

Implementation Date: February 25, 2020

Improvements

POST-5873, POST-5955	Encounter POS now displays a progress bar for logoff/deactivation of inserts.
POST-6016	Encounter POS now processes "Free Rewards" mobile orders that result in zero totals as expected.
POST-6036	Improved communication between Encounter POS and loyalty providers.

7.20.2 | Encounter POS

Implementation Date: February 18, 2020

New Features

POST-4226	Encounter POS now supports Dynamic Pricing rules.
POST-4193, POST-4272, POST-4191, POST-4189, POST-4192	New Back-of-House MGRNG options allow restaurants to configure Dynamic Pricing.

Improvements

POST-4467	Encounter POS now prevents a gift card from being activated/reloaded more than once in the same transaction.
KS-696	Encounter POS now displays Order Count on Kitchen Screens.
KS-1062	Kiosk Orders display on Kitchen Screens as expected.
POST-2089	抖阴 that may have more than one unique UPC code are now processed as expected.
KS-985	Orders now progress on the Order Ready Screen (ORS) as expected.
POST-4756	A Back-of-House MGRNG option is available to configure displayed font sizes.
POST-4325	Encounter POS now supports configurable font sizes.
POST-3798	Encounter POS now processes Value Meals containing more than 16 items.
POST-5533	The Back-of-House MGRNG Servebase reporting options are no longer available.
POST-4722	Encounter POS now displays accented characters as expected.
POST-4555	Encounter POS now displays an information screen when the number of transactions on a Terminal are approaching third-party batch limits.
POST-5512	Streamlined the Back-of-House MGRNG Remote Terminal Command menu options.
POST-4578	Refined Encounter POS Mobile Order messaging.
POST-5389	Encounter POS now reports Delivery Tips as expected.
POST-4890	Encounter POS now supports the option to perform a Daily Close on a Terminal multiple times.
POST-4739	Encounter POS now allows Restaurants to reprint Insert Revenue Reports.
POST-4852	Encounter POS displays orders on the Order Review screen as expected.
POST-5502	Auto Daily Close (especially for Finland customers) now processes as expected.
POST-2813	Enhanced Encounter POS stability during log off/deactivation of inserts.
POST-4841	Encounter POS now supports updated Loyalty features for Valued Brands.
POST-5756	Improved Encounter POS system stability related to service handling.
POST-5440	Improved Back-of-House MGRNG Insert Status Movement reporting.
POST-5886	Back-of-House MGRNG now supports the ability to toggle legacy speed of service options such as serve time.
POST-5872	Improved Encounter POS communication for mobile ordering.
POST-5888	Encounter POS maintains backwards compatibility with legacy loyalty platforms.
POST-5350	Updated Encounter POS Loyalty receipt information.

7.19.4 | Encounter POS

Implementation Date: January 28, 2020

Improvements

POST-5593

Encounter POS now processes terminal daily close as expected.

7.19.3 | Encounter POS

Implementation Date: January 20, 2020

Improvements

POST-4515	Encounter POS now processes menu substitutions as expected.
POST-5444	Encounter POS now handles end-of-day processing for each individual terminal (insert, credit card batch, etc鈥�) when the terminal is closed.

7.19.2 | Encounter POS

Implementation Date: January 10, 2020

Improvements

POST-4789	Encounter POS now prints the Terminal number at the top of a Restaurant鈥檚 Revenue Report.
POST-4625	Menu Items that contain a substitution now follow a new process flow. Substituted menu items now include their own default modifiers and customer requests.
POST-4876	Encounter POS now modifies qualifying transactional discounts as expected.
POST-4738	Encounter POS now processes coupon and/or loyalty reward transactions that include modification quantities as expected.
POST-4726	Encounter POS is able to activate multiple Gift Cards (up to a quantity of 30) without processing them through a batch activation.
POST-5342	Encounter POS now processes and records currency rounding as expected.

7.19.1 | Encounter POS

Implementation Date: December 18, 2019

Improvements

POST-4791,聽 POST-4821

The order history of Mobile Order transactions with a destination of Drive-Thru now clear as expected.

7.19.0 | Encounter POS

Implementation Date: December 18, 2019

Improvements

POST-3549	Improved Encounter POS status communication to cloud-based endpoint.
POST-4519,聽 POST-4144,聽 POST-4520,聽 POST-4521,聽 POST-4619	The Encounter POS now allows Restaurants to perform an individual Terminal Close prior to a Daily Terminal Close.
POST-4519,聽 POST-4522,聽 POST-4572	A new MGRNG Back-of-House configuration allows Restaurants to perform an individual Terminal Close prior to a Daily Terminal Close.
POST-4604,聽 POST-4605	Improved internal data routing across all Encounter POS components.
POST-4543	Encounter POS transactions that use more than one payment method are now calculated as expected.
POST-4632	Encounter POS transactions that use more than one payment method are now calculated as expected.
POST-4647	Improved translation opportunities on the secondary entry keyboard for the Encounter POS Terminal.
POST-4593	Improved messaging updates between Encounter POS and Omni.

7.18.3 | Encounter POS

Implementation Date: December 18, 2019

Improvements

POST-4821,聽 POST-4791

The order history of Mobile Order transactions with a destination of Drive-Thru now clear as expected.

7.18.2 | Encounter POS

Implementation Date: December 05, 2019

Improvements

POST-3904	Encounter POS now sends confirmation to OMNI when the Manager Terminal Update is complete.
POST-4574	The 鈥淪ort Orders鈥� column on the 鈥淧ay Now鈥� screen now reflects the data of when the order was stored.
POST-4288	Back-of-house MGRNG configuration now allows the 鈥淪end Order鈥� button to send instructions to the Kitchen Screens when the order is stored or after the order is stored.
POST-4529	Improved support messages for Log Off communications.
POST-4234	Improved modifier/substitution calculations for value-meal orders.
POST-4552	Modified orders now route to Kitchen Screens as expected.
POST-4438	Modified Mobile Orders now route to Kitchen Screens as expected.
POST-3981	COM-port connected receipt printers now have the ability to open cash drawers.
POST-4411	Back-of-house MGRNG configuration added to allow COM-port connected receipt printers to open cash drawers when selected.
POST-4179,聽 POST-4183	Encounter POS now displays additional instructions to swipe Gift Cards for balance transfers.
POST-4577	Improved communication for menu item availability.
POST-4170	Back-of-house MGRNG Remote User Edit now displays all remote users as expected.
POST-3924	Improved GUI communication on Encounter POS.
POST-4446	Back-of-house MGRNG imports from Fingerprints as expected.Back-of-house MGRNG imports from Fingerprints as expected.
POST-4621	Transactions tendered through trusted third-party payment devices, such as Verifone, now close during the Auto Daily Close process as expected.
POST-4484	Mobile orders with a destination of drive-thru, are now processed as expected.
POST-4389	Improved offline sales recovery functionality.
POST-4667	Improved Loyalty transaction communications with Valued Third-Party Vendors.
POST-4666	Encounter POS now automatically completes Mobile Order transactions as expected.
POST-4717	Improvements to Encounter POS order history process for Mobile Orders containing Loyalty transactions.

抖阴