抖阴

Skip to main content

2025 May | Feature Highlights

Data Management | Transaction Types

PRMA-4393

Enhancements to Inventory Item in Data Management to allow more than one (1) Transaction Type to be defined, i.e. Ordering Unit and Recipe Unit.

Affected Components:

  • Data Management (DM)

Data Management

Data Management can now define more than one (1) Transaction Type.

DM_Multiple_Transaction_Types.png

Gift and Loyalty | Returned Items with Loyalty Rewards

PRMA-5863

Loyalty Rewards now remain applied to products/orders that are returned/exchanged.

Affected Components:

  • Gift and Loyalty (GL)

  • Point of Sale (POS)

Gift and Loyalty

  • Improved loyalty provider reporting performance by excluding return and exchange items with the following actions:

    • Eliminated sending loyalty transactions with item_transaction_type:return and/or return_item_preference_id property and child items/modifiers

    • Improved third-party order total and subtotal calculation and mapping

    • Improved third-party simulateAccrual, redeemReward, submitOrder, balance, redeemvoucher, refundvoucher, debit, transaction details requests

    • Improved third-party api/pos endpoints

    • Improved system /compute endpoint

  • Improved loyalty request performance by consuming and providing store_number value in body of all loyalty requests (identifyCustomers, simulateAccrual, redeemReward, submitOrder, voidOrder)

  • Enhanced third party loyalty provider processing by adding code value to identifyCustomers response to customer information.

Point of Sale

In order to refund the correct product price, Loyalty Rewards remain applied to products/order on product return/exchange.

Online Ordering | Calorie and Nutritional Information for Third-party Providers

PRMA-6148

Online Ordering (OO) can now publish calorie and nutritional information to the following third-party delivery providers:

  • DoorDash

  • Uber Eats

  • Grub Hub

Affected Components:

  • Online Ordering (OO)

Online Ordering

  • Added support for consumption and display of calorie information as part of product item content in third-party delivery providers.

Online Ordering | New Component Rollup Pricing Variable

PRMA-6215

New variable ignore_projected_pricing in Online Ordering Menu Engine to bypass projected combo pricing calculations, allowing integrators to manage varying requirements for combo pricing without altering the existing pricing logic.

Affected Components:

  • Online Ordering (OO)

Online Ordering

Enabled administrator to control bundle component rollup pricing on menus by adding new variable ignore_projected_pricing with default value of false.

When true, the Enable Projected Pricing setting in Data Management for Bundle Components is ignored and the projected roll up operation is not performed.

Point of Sale | SMS Receipts

PRMA-3048

Point of Sale (POS) now sends a SMS receipt link to customers.

Affected Components:

  • Cloud Portal

  • Data Management (DM)

  • Online Ordering (OO)

  • Pipeline (PPL)

  • Point of Sale (POS)

抖阴Cloud Portal

  • Updated the email notification template to include a bulk option.

  • Renamed Email Templates to Notification Templates.

抖阴Data Management

  • Added support for enabling customized SMS receipts on Point of Sale with the following actions:

    • Added new setting names beneath Display SMS Option: SMS Message, character length warning message, Help

    • Specified cases allowed to pass validation for SMS Message input field

    • Enabled display of HTML information page when Help button is selected. Variable grid on page displays following variables: site_name, site_number, company_name, expo_number, table_tent, table_name, table_number, order_number, total, first_customer_name, last_customer_name, url

  • Added support for Point Of Sale user to select SMS receipt as receipt delivery method through the following actions:

    • Added new toggle setting Display SMS Option beneath Display Email Option in Company/Site Preferences

      抖阴Cloud Portal聽鈫捖�4-Dot Menu聽鈫捖燚ata Management聽鈫捖燨rdering Settings聽鈫捖燬ettings聽鈫捖燩references

      From the Ordering Application聽鈫捖燩rinting section of Company/Site Preferences, define the following settings:

      • Display SMS Option - Provide POS user with option to send SMS (text) receipt to mobile device. Twilio SMS service must be enabled.

      • SMS Message - Define message to send in SMS (text) receipts.

        From lower-left of SMS Message field, select Help for additional information, including the list of allowed variables.

      This option is only available when Prompt is selected as the Receipt Delivery Method.

      XDM_Prefences_Ordering_Application_Display_SMS_Option.png

    • Added new toggle setting Display SMS Option to Terminal Scheme Settings when Receipt Delivery Method is set for Prompt

      抖阴Cloud Portal聽鈫捖�4-Dot Menu聽鈫捖燚ata Management聽鈫捖燨rdering Settings聽鈫捖燞ardware聽鈫捖燭erminal Scheme

      From the Printing page of the Terminal Scheme editor, define the following option:

      This setting is only available when Prompt is selected as the Receipt Delivery Method.

      • Display SMS Option - Provide POS user with option to send SMS (text) receipt to mobile device. Twilio SMS service must be enabled.

      XDM_Terminal_Scheme_Printing_Display_SMS_Option.png

Online Ordering

Added new SMS template to send customers receipt information with a link for the details of an order after purchase is completed.

Pipeline

Implemented a feature that allows order receipts to be sent via SMS using the Twilio service.

Point of Sale

  • Option to send SMS receipts via Twilio service.

  • Introduced notification_status message send-void for Voided orders.

  • Removed prompt for sending email or SMS receipt if order is voided before paid.

Point of Sale | Split Order Improvements

PRMA-5041

Enhancements to the Split Order feature in Point of Sale (POS).

Affected Components:

  • Kitchen Management (KM)

  • Point of Sale (POS)

Kitchen Management

Fixed an issue where child items were being duplicated after being shared.

Point of Sale

  • Optimized item deletion process for Split Order operation.

  • Orders in "Pending" state are not displayed on Split Order screen as expected.

Point of Sale | Manual Clock Out

PRMA-5916

Allow permissioned users to view employees on the clock and manually clock out employees in order to accurately track employee hours.

Affected Components:

  • 抖阴Cloud Portal (XOP)

  • 抖阴Data Management (XDM)

  • 抖阴Point of Sale (XPOS)

抖阴Cloud Portal

  • New permission at the Global and User Levels TimeClock.ClockOut.Others to allow users to view and manually clock out employees.

    • Global Level

      抖阴Cloud Portal 鈫� User Name Dropdown 鈫� Admin 鈫� All Roles 鈫� 抖阴POS

      XOP_Admin_Permissions_Clock_Out_Other_Employees.png

    • User Level

      抖阴Cloud Portal 鈫� User Management 鈫� Roles 鈫� [Select a User] 鈫� POS 鈫� Access 鈫� TimeClock

      XOP_User_Permissions_Clock_Out_Other_Employees.png

  • New permission at the Global and User Levels Employee.TimePunches.View to allow employees to view Time Punches.

    • Global Level

      抖阴Cloud Portal 鈫� User Name Dropdown 鈫� Admin 鈫� All Roles 鈫� 抖阴POS

      XOP_Admin_Permissions_View_Employee_Time_Punches.png

    • User Level

      抖阴Cloud Portal 鈫� User Management 鈫� Roles 鈫� [Select a User] 鈫� POS 鈫� Functions

      XOP_User_Permissions_View_Employee_Time_Punches.png

抖阴Data Management

Workflow Configuration

抖阴Cloud Portal聽鈫捖�4-Dot Menu聽鈫捖燚ata Management聽鈫捖燨rdering Settings聽鈫捖燬ettings聽鈫捖燱orkflows聽鈫捖燝eneral

From Workflow Task List of Workflows editor, add workflow tasks for a site manager to complete.

This update adds following option to Employee Shifts task:

  • Allow Manual Clock Out - Toggle Yes to allow permissioned user to manually Clock Out employees.

    XDM_Workflow_Employee_Shifts_Allow_Manual_Clock_Out.png

Terminal Scheme Configuration

抖阴Cloud Portal聽鈫捖�4-Dot Menu聽鈫捖燚ata Management聽鈫捖燨rdering Settings聽鈫捖燞ardware聽鈫捖燭erminal Scheme聽鈫捖燜unctions & External Applications

From Available Functions听辞蹿 Terminal Scheme聽editor, enable the following function:

  • Employee Time Punches - View employee time punch records.

    XDM_Terminal_Scheme_Workflow_Available_Functions_Employee_Time_Punches.png

抖阴Point of Sale

From Functions screen at POS, select Employee Time Punches to view employee time punches and time clock statuses for current business date, and Clock Out employees as needed.

Filter the Employee Time Punches by:

  • All Employees Today

  • Currently Clocked In

  • Clocked Out

  • On Break

XPOS_Employee_Time_Punches.png

Portal | United Kingdom FreedomPay Subscription

PRMA-6065

The FreedomPay subscription in Cloud Portal now includes access to the United Kingdom gateway.

Affected Components:

  • Cloud Portal

Cloud Portal

Expanded the FreedomPay subscription to include the United Kingdom gateway.

Reports | Idle Time Report

PRMA-4094

New Idle Time Report to show comparisons of shift end times and order-related timestamps for each employee.

Affected Components:

  • Data Management (DM)

  • Cloud Portal

  • Reports (RPT)

Data Management

Enhanced usability and accuracy by adding Idle Time Tracking report into Report Options. Create/edit form includes following fields: Report, Custom Navigation Title, Custom Report Title, Execute Automatically, Report Category, Calendar Type, Default Date, Idle Threshold

Cloud Portal

Enhanced聽Idle Time Tracking聽report functionality by adding new Idle Time Tracking Report permission (Reporting.Idle.Time.Tracking) for company administrators聽at company and global levels.

Reports

New Idle Time Report to track employee idle time per Business Date.

Idle Time Report

RPT_Idle_Time_Report.png

Idle Time Report Example

RPT_Idle_Time_Report_Example.png

Reports | Report Enhancements

PRMA-4074

This update makes various changes to 抖阴Reports (RPT) to improve user experience.

Affected Components:

  • Data Management (DM)

  • Point of Sale (POS)

  • Reports (RPT)

Data Management

  • New auditing Report Layout options in the Sales Detail Report (SDR):

    • Major Category Sales

    • Minor Category Sales

    XDM_Report_Layout_Options_Major_and_Minor_Category_Settings.png

  • New Destination Sales options:

    • Show Order Count

    • Show Guest Count

    • Show Guest Average

    XDM_Destination_Sales_Show_Order_Count-Guest_Count-Guest_Average.png

Point of Sale

Consumed new reporting categories Major Category Sales and Minor Category Sales for the Sales Detail Report (SDR).

Reports

  • New Destination filter in the Sales Detail Report that allows users to sort the report by destination.

    RPT_SDR_Destination_Filter.png

  • Two new sections in the Sales Detail Report (SDR):

    • Major Category Sales

    • Minor Category Sales

    RPT_SDR_Major_and_Minor_Category_Sales.png

    Both sections contain the following:

    • Total Quantity - Number of total items

    • Total Sum - Price of all the items

  • Added Guest Count and Guest Count Avg (GCA) to the Destination section of the SDR.

    RPT_SDR_Guest_Count.png

  • The Employee selector is now removed if more than one of sites selected is Closed.

Suite Catering | Advanced Day Order Transition Menu

PRMA-4533

Customize Advanced Day Order (ADO) Transition Menu displayed to the customer from within the Suite Catering system. A default ADO Transition Menu displays if no Transition Menu is set.

Affected Components:

  • Cloud Portal

  • Data Management (DM)

  • Suite Catering (CAT)

Cloud Portal

New Advanced Day Ordering (ADO) setting in the Events editor Transition Menu. From the Transition Menu dropdown, select the default transition menu to provide for ordering during the transition period of the event.

Portal_Advanced_Day_Order_Transition_Menu.png

Data Management

Select a specific product menu for this event type from Advanced Day Order Transition Online Menu in the Online Menu Override section of the Event Type editor.

DM_Advanced_Day_Order_Transition_Menu_.png

Suite Catering

New options to set a ADO Transition Menu and for default ADO Transition Menu when one is not set.

Suite_Catering_Default_Transition.png

Suite Catering | Production Report Enhancement

PRMA-5678

Users can now select multiple events in the Production Report to inform how much product is needed to order so that site can prepared for multiple events in a short period of time.

Affected Components:

  • Reports (RPT)

Reports

  • New multiple event selection option in the Production Report to allow users to select more than one event.

    Reports_Event_Selector.png

  • Two views for the Production Report:

    • Summary View - Displays multiple events in a list.

      Reports_Production_Report_show_all.png

    • Detail View - Events displayed in groups.

      Reports_Production__Detail_View.png

Suite Catering | Specialized Payment Confirmation

PRMA-5963

Improved verbiage for payment types to utilize specific confirmation words to differentiate each payment method to avoid accidentally charging to the wrong method.

Affected Components:

  • Suite Catering (CAT)

Suite Catering

Updated use of word Capture in payment process to refer to credit card payment only. Gift card payment method will utilize word Process and any other payment types will utilize word Finalize.

Credit Card

SC_Pay_Invoice__Credit_Card_.png

Gift Card

SC_Pay_Invoice__Gift_Card_.png

All Other Payment Types

Pay_Invoice__Other_.png

Suite Catering | Enhancements SuiteSpot Event Day Orders

PRMA-6084

  • Suite Owners and Renters can now place Event Day Orders (EDO) during events from the SuiteSpot platform.

  • Users can now register with a guest account.

Affected Components:

  • Data Management (DM)

  • Cloud Portal

  • Suite Catering (CAT)

  • Reports (RPT)

Data Management

Enhanced display functionality by adding new fields EDO Start Text and EDO Cutoff Text under ADO Price Point.

DM_EDO_Start_Text_EDO_Cutoff_Text.png

Cloud Portal

Enhanced Event Day Ordering process by Unhiding Event Day Ordering fields and implemented Event Day Ordering start and cutoff text fields.

Portal_EDO_Start_and_Cutoff_Fields.png

Suite Catering

  • Suite user can now place EDOs without needing to create an account by registering as a guest.

    SC_Email_MFA_for_SS_Guest_Users.png

    • Guest users can add, manage, and remove Payment Methods from the Orders & Billing section.

      SC_Guest_Account_Payment_Methods.png

  • Performed enhancements to the following UI object in Event Day Orders involving unhappy cases:

    • Order Window Closed popup for closed events

      SC_Order_Window_Closed.png

    • Unavailable Items popup for menu changes

      SC_Unavailable_Items.png

    • Failed to Submit Order popup when order creation fails

      SC_Failed_to_Submit_Order.png

    • Payment Failed popup when payment attempt fails

      SC_Payment_Failed.png

    • Failed to Commit Order popup when there is a failure in Close & Commit process

      SC_Failed_to_Commit_Order.png

    • Order Window Closing Soon popup displays 15 minutes before Event cutoff time

      SC_Order_Window_Closing_Soon.png

  • Added support for hiding Event Day Order unclosed orders data.

  • Added email Multi-Factor Authentication (MFA) for SuiteSpot guest users.

    SC_Email_MFA_for_SS_Guest_Users.png

  • Added support for automatic refund after successful payment when Close & Commit function fails.

  • Added support for displaying Event Day Order events without selecting suite first with the following actions:

    • Remove suite selection dropdown from welcome screen

    • Do not require suite selection for View Events and Create Orders modal

    • Start New Order and Edit Order functions open suite selection popup if more than one suite is available, directing to Build Order page when suite is selected

    • View Orders function navigates to event calendar page and opens new suite/order popup for ongoing Event Day Order event

    • Optimize event calendar logic to accommodate one suite or multiple suites being available

    • Add Now indicator to event details popup if event is in Event Day Order status

    SC_Display_EDO_Events_Without_Selecting_Suite.png

  • Added support to allow Admin users to manage card on file of a registered guest user.

    SC_Admin_Manage_Guest_Credit_Card.png

  • Performed the following enhancements to Event Day Ordering Time Count:

    • Update link text Select this link to open the Build Order page to place orders to Select this link to place orders

      _SC_Select_this_link_to_place_orders_.png

    • Add hover tooltip to Window Closed, ADO Window Closed, and EDO Window Closed, with text Window has closed. Contact your suite representative to make any changes

      SC__Window_Closed.png

    • Add countdown functionality to Time Count page

      SC_Countdown_on_Time_Count_Page.png

    • Update link text The days remaining until the event's Sales Start Time to Time remaining until the Advanced Day Ordering starts

    • Update link text Time remaining until the Event Day Order Starts to Time remaining until the Event Day Ordering starts

  • Added support for shopping carts to remain with authorized user upon changing suites.

Reports

The following reports no longer display unclosed Event Day Orders:

  • Suite Payment

  • Suite Order Summary

  • Order Assignments

  • Production

  • Notes and Questions

Suite Catering | Event Day Orders Through SuiteSpot

PRMA-6185

Suite Owners and Renters can now place Event Day Orders (EDO) through SuiteSpot.

Affected Components:

  • Suite Catering (CAT)

Suite Catering

  • Enhanced logic for guest user Event Day Orders to ensure accurate identification of suite representative.

  • Enhanced display and functionality of Order Receipt for guest users.

    Suite_Catering_Order_Receipt-Guest_User.png

  • Added functionality for guest users to place Event Day Orders without registering for an account by adding new toggle Enable Guest Checkout in Ordering Settings.

    • Toggle Yes to allow guest users to place EDO orders by scanning the scan-to-order QR code without logging in.

    Cloud Portal 鈫� 4-Dot Menu 鈫� Suite Catering 鈫� Suite Catering 鈫� Suite Admin Settings 鈫� Ordering Settings 鈫� SuiteSpot EDO

    Note: Enable EDO from SuiteSpot must be toggled to Yes.

    SS_Enable_Guest_Checkout.png

  • Enhanced iPhone QR scanning functionality to enable multiple QR scans and ensure correct QR code landing page.

  • Enhanced display of Event Day Order popup windows Order Window Closed and Failed to Commit Order.

    Order Window Closed

    Order_Window_Closed.png

    Failed to Commit Order

    Failed_to_Commit_Order.png

Suite Catering | Visual and Backend Improvements

PRMA-5999

This update enhances various visual and backend elements of Suite Catering (CAT).

Affected Components:

  • Suite Catering (CAT)

Suite Catering

  • Enhanced consistency and usability by adding support for real-time validation of phone numbers.

  • Enhanced logic and flow of event cycle from Advanced Day Ordering through Event Day Ordering.

  • Added support for using alternate product name for label export with the following actions:

    • Added new toggle field Use Alternate Name to Export Settings popup with corresponding tooltip

    • If Use Alternate Name is set to On, show label list grid and export Alternate Name for products and modifiers where applicable

    • Column filters Item, Bundle Item, and Modifier reflects grid name

    • If Use Alternate Name is set to Off, show label list grid and export label PDF using existing name

  • Enhanced delivery of Suite Assignment First Reminder, Second Reminder, and Abandoned Cart Reminder emails by generating them based on subscription relationship with suite reassignment.

  • Invoice payments can be edited successfully at Point of Sale.

  • Made Email Recipients a non-required field for automatic pre-authorization notification. If no entry made, no email is sent.

Suite Catering | Miscellaneous Improvements

PRMA-6040

This update includes several improvements to the functionality and user experience for Suite Catering (CAT).

Affected Components:

  • Suite Catering (CAT)

Suite Catering

  • Enhanced accuracy and display of 403 errors.

  • Enhanced bulk pre-authorization process for request array to Payment Router.

  • Enhanced payment type management by refactoring order process payments.

Venues Inventory | Inventory Import and Export

PRMA-6083

Enhanced Inventory import and export features to include recipe and transfer units.

Affected Components:

  • Data Management (DM)

Data Management

  • Enhanced inventory item import/export functionality with the following actions:

    • Added Recipe and Transfer Units to Export Current Item List and Import Changes/Import Template

    • Added Non-Vendor Associated Ordering Unit section with fields Ordering Unit and Ordering Unit Measure Factor

    • Enhanced placement and validation of Reporting Measure

    • Updated the following fields in Direction Page in inventory item list import template: Vendor - Ordering Unit; Vendor-Ordering Unit Measure Factor; Non-Vendor Associated Ordering Unit-Ordering Unit; Non-Vendor Associated Ordering Unit-Ordering Unit Measure Factor; Transfer Unit; Transfer Unit Measure Factor; Recipe Unit; Recipe Unit Measure Factor; Reporting Measure (required); Reporting Measure Factor (required)

      DM_Import_Directions.png

  • Enhanced inventory item list by adding new Chargeable column with recipe-venu/master API call, and adding new field is_chargeable at database level.

See also: