3.10.18-x
2024-12-05 | 3.10.18-1 抖阴Kitchen Management
The information provided below includes the user experience, process workflow, and infrastructure improvements and updates for this production version of Kitchen Management (XKM) API and UI.
Refer to Change Tickets: CHANGE-10504, CHANGE-10560, CHANGE-10620, CHANGE-10665, CHANGE-10766, CHANGE-10795, CHANGE-10822, CHANGE-10854, CHANGE-10955, CHANGE-11079, and 11099 when speaking with a 抖阴Team Member about this release.
Camera Integration | Vehicle Image Capture
Related POS Tickets: POS-767, POS-49702, POS-49728, POS-49729, POS-49730, POS-49778, POS-49840, POS-50149, POS-50151, POS-50152, POS-50167, POS-50178, POS-50202, POS-50253, POS-50403, POS-50404, and POS-50411.
Related XKM Tickets: XKM-8241, XKM-8473, XKM-8474, XKM-8475, XKM-8476, XKM-8477, XKM-8484, XKM-8485, XKM-8486, XKM-8487, XKM-8488, XKM-8491, XKM-8492
This optional feature automatically captures an image of the vehicle/customer associated with each order either on order creation or order check-in, depending on configuration.
The image is displayed for the active order on Order Preview, the Order Card used in Open Order Lanes, the Order Check-in Confirmation, and on Service Point selectors.
If the Service Point or order destination is changed, the user is able to retake the vehicle image. If the order is split, the vehicle image is copied to each newly-created split order.
The XKM receives the image from the POS and displays it with the order on the kitchen display.
This feature enables users to see an image of the vehicle/customer associated with each order to improve speed-of-service and order accuracy.
Vehicle Image Capture Configuration
Item | Description |
|---|---|
Enable Image Capture | From the Ordering Application 鈫� Ordering section of Company/Site Preferences, enable/disable the following settings:
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Camera Peripheral | Add and configure a Camera Peripheral Type using the Peripherals editor. A Camera Peripheral Schema is now available from the Peripheral Schema editor. |
Terminals | From the Peripherals page of the Terminals editor, add a specific camera to a terminal and identify the applicable order destinations. A new Camera section is now available from the Peripherals page. |
Service Points | From the Peripherals page of the Service Points editor, select a specific camera for each service point. |
Open Orders Screen | Use the聽Open Order Lanes聽editor to create Vehicle Lanes. This lane type is useful in environments where users need to create new orders and check in existing orders for vehicles for which the service point is unknown. This lane enables users to select the applicable vehicle for a new or existing order. Vehicle cards in this lane type display the following information:
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Kitchen Cell Header | From the Layout section of the Header & Footer Templates editor, add the Camera Image item to the preferred row of the kitchen cell header. Add this item to display the image of the vehicle/customer received from the POS. Depending on its location in reference to other items in the header, the Customize Data option is available for the Camera Image item from its 3-dot menu. Use the Customize Data option to define the width sizing of the camera image. |
抖阴Vision | From the 抖阴Vision section of Company/Site Preferences, define settings for the drive-thru service 抖阴Vision. |
Application Improvements
XKM-4193, XKM-8551, XKM-8552 | Retain Child Items with Parent in Same Column | Configure kitchen screens to force parent items to appear in the next column if necessary to keep parent items together with their modifiers / child items in the same column on the display. Kitchen Screen Settings Configure the following settings from the Cell Body section of the Cells page of Kitchen Screen Settings:
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XKM-5082 | XKM API | Added Kitchen Scheme Endpoint to XKM API. This update enables the user to change the XKM kitchen scheme from the POS UI. |
XKM-6062 | Kitchen Cell Tear | Improved the kitchen cell tear indicator that is displayed when an order flows into the next row/column. In Row view, there is no longer any empty white space when only the cell footer is displayed in the next row. |
XKM-7441 | Technical Improvement | Technical improvement surrounding query optimization. |
XKM-7624 | Sticky Ingredients Pane | In both single and split screen configurations, order item ingredients now remain on the pane until the order is bumped from all applicable kitchen screens. |
XKM-7714 | Claim Indicators | XKM claim indicators are the same size, regardless of product name length. |
XKM-7787, XKM-7800, XKM-7801, XKM-7802, XKM-8508 | Technical Improvement | Updated internal method for sharing XKM station settings with the POS. |
XKM-7929 | Refresh Config Messaging | Improved messaging when attempting to run Refresh Config while XKM is offline. Updated message: The Refresh Configuration option is not available when offline. Please wait for an internet connection to be re-established and try again. |
XKM-8376 | Duplicate Kitchen Stations | In the event a kitchen station is installed on more than one device, the application only allows one instance of the station to be operational at a time. A 鈥楧uplicated Station鈥� message is displayed on any devices where the same station is installed. The duplicated station restriction is enforced regardless if the Reset Terminal button is selected on the device. |
XKM-8384, XKM-8536, XKM-8618 | Screen-Level Begin / End Prep Events | Introduced new screen-level item events to optionally cycle through when an order item is tapped on the kitchen display:
The benefits of this feature include:
The following items are not consolidated regardless of the defined Identical Items Display Method:
Kitchen Screen Settings Data Management 鈫� Kitchen Settings 鈫� Kitchen Screen Settings 鈫� Cells 鈫� Item Events From the Item Events section of the Cells tab, identify the events to cycle through when an order item is tapped on the kitchen display. This update adds the following Item Lifecycle Events:
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XKM-8471 | Kitchen Routing | Improved the ability to notify the drive-thru application when an order is ready for window assignment based on kitchen events. With this update, it is no longer required to route all order items to a particular kitchen screen in order to assign a service point window to the order. |
XKM-8478 | Order Summary Panel | The Order Summary Panel does not display or count items that are classified as a modifier/build, comment, or discount. |
XKM-8483 | Split Orders | Technical improvement to ensure XKM maintains communication with the POS when processing complex split order transactions. |
XKM-8498 | Printing Queue | The XKM device manager updates configuration information, including the printer IP address, upon refresh, so that the printing queue clears without issues. |
XKM-8503 | Technical Improvement | Updated Column View calculations to improve kitchen cell tearing / wrapping. |
XKM-8504 | Print on Bump | Improved process flow for Print on Bump and implemented logger names for the printing service. |
XKM-8512 | Audio Alert for Elapsed Timer | Added support to play an audio alert when an order exceeds the defined threshold for a screen's timer settings. From the Timing section of the Cells page of Kitchen Screen Settings, define the following settings:
From the Audio page of Kitchen Screen Settings, specify the audio file to play for the following events:
For additional information, see Audio Files, Audio Settings, and Audio Alerts. |
XKM-8522 | Order-Level Comments | When all items are bumped from an order, any comments associated with the order are now removed as expected. |
XKM-8526 | Technical Improvement | Optimization to decrease the bulk quantity of log records generated by the app. |
XKM-8527, XKM-8624, XKM-8625, XKM-8649, XKM-8671 | Suppress Items not claimed by Upstream Screen | This update adds the ability to suppress the display of items on Upstream Screens if the items are claimed on a screen not designated as an Upstream Screen. Kitchen Screen Settings The following setting is located on the Upstream Screens section of the General page of the Kitchen Screen Settings editor:
Bump Upstream via Item Bump If Item Bump is an Item Lifecycle Event for an upstream screen and Bump Upstream Screen is set, then bumped items are automatically bumped from the bump upstream screen(s). If Order Source filters are defined for bump upstream screens, items originating from the specified order sources are automatically bumped from the bump upstream screen(s). |
XKM-8538 | Application Language Translation | Technical improvements to ensure kitchen display text is translated to the preferred language. |
XKM-8575, XKM-8587 | Claim Item and Reclaim Confirmation | The Reclaim confirmation window only appears when the user selects a claimed/completed item on another station and the Claim event is included in the Advance Lifecycle for the kitchen screen. If the Complete event is included (without Claim) in the Advance Lifecycle for the kitchen screen, the Reclaim confirmation window is NOT displayed. |
XKM-8588 | Technical Improvement | Improved internal process to address application pause/resume events that interrupt file transfers and result in infinite spinner/throbber incidents. |
XKM-8592 | Technical Improvement | Station data is synced as expected when devices with Auto-Lock enter sleep mode. |
XKM-8600 | Order Ready Screen | The order number is not displayed on the Order Ready screen when the user Activates or Adds Value to a gift card. |
XKM-8606 | Technical Improvement | Improved image caching mechanism to ensure kitchen screen image is displayed as expected in the event internet service is disrupted. |
XKM-8619 | Technical Improvement | Replaced CSS aspect-ratio with calculations in JS to improve vehicle image display in cell header. |
XKM-8633 | Application Language Translation | The "In Progress" and "Order Ready" elements on the Order Ready screen are now translatable to the preferred language. |