Printer (Serial Device Bridge)

抖阴Cloud Portal 鈫� 4-Dot Menu 鈫� Data Management 鈫� Ordering Settings 鈫� Hardware 鈫� Peripherals

To define settings for a printer with a serial device bridge connection:

From the upper-right of the Peripherals area, select New Peripheral.
From the Peripheral Type dropdown, select Printer.
From the Peripheral Schema dropdown, select Printer.
From the Connection Type dropdown, select Serial Device Bridge.
Select Continue.

General

To define settings on the聽General听辫补驳别:

From the Peripheral Type section, toggle Active to Active if the device is available for use at company sites.
Toggle Active to Active if the device is available for use at the site.
Multi-site users: To the right of the field, select the globe icon to define values for each site.

From the Peripheral Configuration section, define the following:

Field	Description
Peripheral Name	Type a name for the device.
Printer Type	From the dropdown, select the type of printer: Receipt Printer or Kitchen Printer.
Vendor	From the dropdown, select the vendor for the device.
Model	From the dropdown, select the device model.
Cutting Option	From the dropdown, select the method to cut the printer paper: Full Cut - Cut the paper fully and detach it from the roll. Partial Cut - Cut the paper partially to enable the user to pull it from the roll. Tear Bar - The operator detaches the paper from the roll using the physical tear bar attached to the printer.
Label Printer	Toggle Yes if the printer has the capability to print sticky (adhesive) labels.
Accepts POS Kitchen Print Jobs	Note This setting is only available for Kitchen Printers. Toggle On if the printer is eligible to process Kitchen Print Jobs initiated from the POS and the Kitchen applications. If the setting is toggled Off, then this printer is only used to process Print Jobs initiated from the Kitchen application. This setting is toggled On by default.

From the Connection Configuration section, define the following:

Define the following settings:

Field	Description
Logical Name	Type the name of the file that is linked to the physical device name. The file name specifies the address and physical connection of the device to the system.
Host Name	Type the name of the host associated with the device.
Port	Type the port number that is used to connect to the device.
Log Level	From the dropdown, select the desired level of logging to save to the log file for troubleshooting purposes.
Transfer Protocol	From the dropdown, select the applicable transfer protocol: HTTP or HTTPS.
Startup Delay	Type the number of seconds to delay during system startup. The startup delay provides drivers and other dependencies sufficient time to load.

Locate the Configuration Set section.
Select Add Set to add and define a set of network configuration options.

Printer Options

From the menu pane on the left, select Printer Options and define the options in the following sections:

Backup Printers
Kitchen Printing Settings
Preferred Terminal Assignment
Print Template

Backup Printers

From the Backup Printers section of Report Options, add a set of backup printers to use in the event this printer is unavailable.

Select Add Set.
From the Backup Printer Set Options window, select +Add Backup Printer.
From the Backup Printer dropdown, select the printer.
Add additional printers as needed.
Select and drag the control to the left of the listed printers to sort them in the desired sequence.

Kitchen Printing Settings

Note

The following settings are only available for Kitchen Printers.

From the Kitchen Printing Settings section of Printer Options, define the following:

Setting	Description
Allow Print Child Items Independently	From the dropdown, select the preferred option: Always - Allow child items to be printed separately from their parent item. See the Separate by Selected Tags setting. Never - Always print child items with their respective parent item.
Delay Sending Future Orders to Kitchen	This setting determines if a kitchen chit is immediately printed when an order is received with a future Pickup Date/Time. From the dropdown, select the preferred option: Inherit Site Settings - Use the settings defined for the site. The setting is located in the聽Ordering Application 鈫� Kitchen Settings聽section of聽Company/Site Preferences. Yes - Delay printing a kitchen chit for orders with a future Pickup Date/Time. The kitchen chit is printed in accordance with the Kitchen Lead Time for Future Orders defined for the site. No - Immediately print a kitchen chit for orders with a future Pickup Date/Time.
Separate by Selected Tags	This toggle is only available when Allow Print Child Items Independently is set to Always. Toggle to the preferred value: Yes (On) - Only print child items separately from their parent items if the child item is assigned one or more of the specified tag(s). Select Add Product Tags to select the applicable tags. No (Off) - Print all child items separately from their parent items.

Setting

Description

Allow Print Child Items Independently

From the dropdown, select the preferred option:

Always - Allow child items to be printed separately from their parent item. See the Separate by Selected Tags setting.
Never - Always print child items with their respective parent item.

Delay Sending Future Orders to Kitchen

This setting determines if a kitchen chit is immediately printed when an order is received with a future Pickup Date/Time.

From the dropdown, select the preferred option:

Inherit Site Settings - Use the settings defined for the site. The setting is located in the聽Ordering Application 鈫� Kitchen Settings聽section of聽Company/Site Preferences.
Yes - Delay printing a kitchen chit for orders with a future Pickup Date/Time. The kitchen chit is printed in accordance with the Kitchen Lead Time for Future Orders defined for the site.
No - Immediately print a kitchen chit for orders with a future Pickup Date/Time.

Separate by Selected Tags

This toggle is only available when Allow Print Child Items Independently is set to Always.

Toggle to the preferred value:

Yes (On) - Only print child items separately from their parent items if the child item is assigned one or more of the specified tag(s).
Select Add Product Tags to select the applicable tags.
No (Off) - Print all child items separately from their parent items.

Preferred Terminal Assignment

From the Preferred Terminal Assignment section or Printer Options, add a set of POS terminals to associate with this printer.

厂别濒别肠迟听Add Set.
From the聽Preferred Terminal Assignment Set Options聽window, select聽+Add Preferred Terminal.
From the聽Preferred Terminal聽dropdown, select the聽terminal.
Add additional terminals as needed.
Select and drag the control to the left of the listed terminals to sort them in the desired sequence.
厂别濒别肠迟听Save & Close.

Print Template

From the Print Template section of the Printer Options, add a formatting template set for print jobs.

Select Add Set.
From the Print Template Set Options window, select +Add Template.
From the Print Templates dropdown, select the template.

Filters

Note

The following settings are only available for Kitchen Printers.

From the Filters page of the Peripherals editor, define filters to determine the type of items to print from this printer:

From the menu pane on the left, select Filters.
From the Filters page, locate the Filters section.
From the Configuration Type dropdown, select the desired filter configuration type:
Type
Description
Basic
Define basic filters using the forms provided on the Filters page.
Advanced
Define the filter conditions using the advanced filter form.

Type	Description
Basic	Define basic filters using the forms provided on the Filters page.
Advanced	Define the filter conditions using the advanced filter form.

Basic Filter

The following describes how to define basic item filters for the kitchen printer using the following forms:

Routing Categories
Table Tags
Destinations
Order Sources
Item Sources

Routing Categories

Only order items that are assigned to the identified kitchen routing categories are printed. If no routing categories are identified, all order items are printed regardless of the assigned routing categories.

To filter items by routing category:

From the聽Filters聽page, locate the Routing Categories section.
Toggle Enable to Yes to enable the filter.
Select Add Routing Categories.
From the聽Routing Categories Set Options聽window, select the applicable聽routing categories.
From the lower-right of the聽Routing Categories Set Options聽window, select聽Save & Close.

Table Tags

Only order items that are associated with tables that are assigned the identified Table Tags are printed. If no Table Tags are identified, all order items are printed regardless of the associated table.

To filter items by Table Tag:

Locate the Table Tags section.
Toggle Enable to Yes to enable the filter.
Select Add Table Tags.
From the Add Table Tags window, select the applicable Table Tags.
From the lower-right of the Add Table Tags window, select Add # Table Tags.

Destinations

Only order items with the identified order destination are routed to the kitchen printer. If no order destinations are identified, all items are routed to the printer regardless of the order destination.

To filter items by the order destination:

Locate the Destinations section.
Toggle Enable to Yes to enable the filter.
Select Add Destinations.
From the Add Destinations window, select the applicable order destination(s).
From the lower-right of the Add Destinations window, select Add # Destinations.

Order Sources

Only order items from the identified order sources are printed. If no order sources are identified, all items are printed regardless of the associated order source.

To filter items by order source (e.g. Mobile App, Web Site, POS terminal):

Locate the Order Sources section.
Toggle Enable to Yes to enable the filter.
Select Add Order Sources.
From the Add Order Sources window, select the applicable order sources.
From the lower-right of the Add Order Sources window, select Add # Order Sources.

Item Sources

Only order items that are associated with the identified Item Sources are printed. If no Item Sources are identified, all items are printed regardless of the associated Item Source.

To filter items by Item Source:

Locate the Item Sources section.
Toggle Enable to Yes to enable the filter.
Select Add Item Sources.
From the Add Item Sources window, select the applicable Item Sources.
From the lower-right of the Add Item Sources window, select Add # Item Sources.

Advanced Filter

Note

This section is only available when Advanced is selected from the Configuration Type dropdown in the Filters section.

To define an advanced item filter:

From the Add Condition dropdown, select the desired property to filter.
From the second dropdown, select the applicable condition for the selected property: Is OR Is Not.
From the Select Condition Value dropdown, select the specific property value to filter.
Select ADD.
Use the AND, OR, and () controls to the right of the ADD button to define relationships between multiple item filters.

Advanced filter examples:

Example	Description
Table Tag Is SectionA AND Destinations Is Carry Out	Only items entered for tables with the tag SectionA with an order destination of Carry Out.
Routing Categories Is Burgers OR Item Source Is Mobile	Only items with an assigned routing category of Burgers or items with the Item Source of Mobile.
Order Sources Is Not Mobile App AND Destination Is Not Dine In	Items from any order source other than Mobile App that have been assigned any order destination other than Dine In will print.

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