Email Template Catalog and Usage Overview
Suite Catering currently supports the following email templates:
Type | Description |
|---|---|
Welcome Email | A Welcome Email is sent to an authorized user that is newly added to a company. For details about how to add authorized users, see Add Authorized User. |
Initial Password Email | An Initial Password Email is sent to a newly added authorized user, prompting it to complete the registration. |
Reset Password Email | If a SuiteSpot user forgets its SuiteSpot login password, the user can reset the password following the prompts in the Reset Password Email. For details about how to send the reset password email, see Reset Password. |
ADO Order Confirmation Email | The Order Confirmation Email is sent after a user submits an Advanced Day Order (ADO) order on the SuiteSpot. Both the primary user of the account and the contact person of the order will receive this email. |
ADO Order Confirmation for Guest | The Order Confirmation Email for Guest is sent after a user submits an Advanced Day Order (ADO) order on the SuiteSpot and specify an email address for receiving the order confirmation email. |
Abandoned Cart Reminder | The purpose of the Abandoned Cart Reminder is to remind users to submit their orders in a timely manner. For more details, see Abandoned Cart Reminder. |
First and Second Email Reminders | The purpose of the First and Second Email Reminders is to remind users to submit their orders in a timely manner. For details about how to enable the First and Second Email Reminders, see Configure Email Settings. |
Order Receipt Email | The purpose of the Order Receipt Email is to confirm that an order has been received and provide a summary of the purchase. For details about how to send an Order Receipt Email, see Send Order Receipt and Invoice Receipt Emails. |
Invoice Email | The purpose of an Invoice Email is to request payment for products that have been provided. For details about how to send an Invoice Email, see Send Order Receipt and Invoice Receipt Emails. |
SuiteSpot Order Updates for Suite Admin | A daily SuiteSpot Order Updates for Suite Admin email is sent at 7:00 to suite representatives in case there have been any orders created or modified within the last 24 hours on the SuiteSpot. This email is exclusively delivered to suite representatives who have enabled the Receive Customer Emails option. For more information, see Configure Suite Representative. |
Card On File Expiration Email | The purpose of the Card On File Expiration Email is to remind users when their stored payment cards are nearing their expiration dates. For details about how to enable the Card On File Expiration Email, see Configure Email Settings. |