Define Application Preferences
Mobile Manager configuration topics include:
Change a Key Stat
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Key Stats are analytical statistics regarding sales, discounts, labor cost and other site information.
To change a Key Stat:
From the Key Stats page, select the Key Stat to change.
Note
The Sales Total Key Stat cannot be changed.
On the Key Metric popup, perform the following steps:
In the first field, type a name for the Key Stat. This name is displayed on the mobile app button.
From the second field, select the type of Key Stat to view. Swipe up/down to view the entire list. See Key Stat Types for a description of each type.
From the third field, select the primary value for the Key Stat. The available values are determined by the selected Key Stat type. See Key Stat Values for a description of each value.
Select Apply.
Key Stat Types
Type | Description |
---|---|
Check | Check details. |
Discount | Applied discounts. |
Guest | Total guest quantity or average check amount. |
Ideal Labor | (¶¶ÒõPOS users only) Compares actual Labor Cost and Labor Hours with the company's predefined, ideal labor values. |
Labor Cost | Daily labor dollars and the labor percentage. |
Payment | Total of all closed checks including discounts, charges, tax, and tips. |
Post-Payment Void | Total of all voided transactions after payment was applied (displayed as a negative value). |
Pre-Payment Void | Total of all voided transactions before payment was applied (displayed as a negative value). |
Refund | Total of all refunded orders. |
Sales | Total of all checks including discounts. |
Speed of Service | Average order time.
|
Tips | Total currency amount in tips. |
Key Stat Values
Value | Description |
---|---|
QTY | Total quantity. |
SUM | Total currency amount. |
AVERAGE | Average currency amount. |
Speed Of Service | (Check only) Speed Of Service time in minutes. |
COST | (Labor only) Labor cost. |
Change an Alert
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To change alerts for the Mobile Manager app:
Select an alerts category.
Toggle on/off the desired alerts to enable/disable push notifications. See Alert Descriptions for descriptions of each alert.
Type or select the desired values for each alert (if applicable).
The symbol displayed next to the field identifies the type of value to type.
Express all time values in 24-hour military format (e.g. type 3:15 PM as 15:15).
From the upper-right of the screen, select the check mark to apply the changes and return to the previous screen.
Alert Descriptions
The following describes each of the alerts that are available with the Mobile Manager app.
Check Alerts
Alert | Push Notification is Sent | Value |
---|---|---|
Any check is above | When the order total of a guest check is greater than the specified currency amount. | The currency amount. |
Discount Alerts
Alert | Push Notification is Sent | Value |
---|---|---|
Send push notification if discount happens after the following time | When a discount is applied to an order after the specified time of day. | The time of day. |
Send push notification if discount is equal or greater than |
|
|
Number of discounts is equal or greater than | When the number of discounts is equal to or greater than the specified number. |
|
Fraud Detection Alerts
Alert | Push Notification is Sent | Value |
---|---|---|
If a check is reopened once it has been closed | When a closed guest check is reopened. | N/A |
If any ‘Paid-Out’ transaction is done | When a Paid Out transaction is performed. | N/A |
If any ‘Refund’ transaction is done | When an item refund transaction is performed. This does not apply to refunded (or voided) receipts. | N/A |
If ‘No Sale’ transaction is performed greater than | When a specified number of No Sale transactions are performed. |
|
Labor Alerts
Alert | Push Notification is Sent | Value |
---|---|---|
If overtime costs have been posted | When overtime labor costs are posted. | N/A |
Send alert if labor cost exceeds | When the store's labor cost exceeds the defined percentage. |
|
Tip Alerts
Alert | Push Notification is Sent | Value |
---|---|---|
If tip on check is highest than | When an applied tip is greater than the specified percentage. | The order total percentage. |
Void Alerts
Alert | Push Notification is Sent | Value |
---|---|---|
Send push notification if void is over | When an item is voided from an order and the item price is greater than the specified currency amount. | The currency amount. |
Number of voids is equal or greater than | When the number of voids is equal to or greater than the specified number. |
|
Send push notification if void happens after the following time | When an item is voided from an order after the specified time of day. | The time of day. |
Add a Report
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To add a report to the Mobile Manager app:
From the upper-right, select the + plus sign.
From the Report Type dropdown, select the type of report to add. See Report Types for a description of each type.
In the Name field, type a name for the report.
Select a date range for the report:
Select the Date Range field.
From the Date Selection screen, select the date or time period.
To select a specific date or a range of dates, select Custom to select the date(s) from a calendar.
From the upper-right of the screen, select the check mark to apply the changes and return to the previous screen.
Select the primary method for grouping data on the report.
Select the Primary Grouping field.
From the Primary Grouping popup, select the primary data grouping method.
For example, select Store to group the data by its respective store.
Select the Primary Filter field (if applicable).
From the Primary Filter popup, select items to exclude from the report.
Select the secondary method for grouping data on the report.
Select the Secondary Grouping field.
From the Secondary Grouping popup, select the method for grouping data within the primary grouping method.
For example, select Employee to group the data by its respective employee.
Select the Secondary Filter field (if applicable).
From the Secondary Filter popup, select items to exclude from the report.
From the Sort/Order Field field, select the method for sorting data in the columns on the report.
Select Submit to add the report.
Report Types
Type | Description |
---|---|
Charge | Payment card transactions. |
Check | Check details. |
Discount | Applied discounts. |
Ideal Labor | (¶¶ÒõPOS users only) Compares actual Labor Cost and Labor Hours with the company's predefined, ideal labor values. |
Payment | Total of all closed checks including discounts, charges, tax, and tips. |
Post-Payment Void | Total of all voided transactions after payment was applied (displayed as a negative value). |
Pre-Payment Void | Total of all voided transactions before payment was applied (displayed as a negative value). |
Refund | Total of all refunded orders. |
Sales | Total of all checks including discounts. The °Õ´Ç³Ù²¹±ôÌý°¿°ù»å±ð°ù²õ filter returns orders with an order total that is within a specified currency range. |
Sales and Labor | Time-incremented sales and labor data (combined). |
Tips | Total currency amount in tips. |