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Create New Product

¶¶ÒõCloud Portal → 4-Dot Menu → Data Management → Ordering Settings → ¶¶Òõ → Product List

To create a new product:

  1. From the upper-right of the Product List, select New Product.

  2. In the Formal Name field, type the product name.

  3. In the ID field, type the product ID.

  4. From the Item Type dropdown, select the item type.

    • Use Product for most food-related items.

    • Select the dropdown for additional options.

    • For more information, see XDM - Product List - Item Types.XDM - Product List - Item Types

  5. In the Alternate Name field, type an alternate name to identify the product in reports and on customer-facing displays.

  6. From the Reporting section, assign the product to major and minor reporting categories, which determine how the product is grouped on reports.

    • From the Major Category dropdown, select the major reporting category.

      Select New Major Category to add a new category.

    • From the Minor Category dropdown, select the minor reporting category.

      Select New Minor Category to add a new category.

  7. From the Product Tags section, select the Tags field to assign tags to the product.

  8. From the Taxation section, select a product tax group. The tax rates included in the selected group will be associated with the product.

    • Multi-site users: To the right of the field, select the globe icon to define values for each site.

  9. From the Additional Information section, provide optional information to identify the product.

    • In the Item Description field, type a detailed description of the product.

    • In the Short Description field, type a short description.

    • From the Alternate PLUs section, assign PLUs to the product.

  10. From the Accounting section, select the revenue general ledger account.

  11. From the upper-right of the screen, select Save.

Detailed Instructions

To view detailed instructions about a particular page of the Product List editor, select the applicable link from the table below.

Page

Description

Cost

Specify the cost of the product or its cost calculation method.

General

Define general settings about a product including: naming, tags, reporting categories, and tax group.

Ordering Options

Define ordering options for a product, including:

  • Quantity prompt

  • Item count on receipts/reports

  • Modification prompt

  • Guest Count

  • Discount eligibility

  • Product Return eligibility

  • External Identifiers

Returns & Exchanges

Specify if the product is allowed to be returned to the site for a refund and/or exchanged for another product.

Suite Catering

Define product settings related to Suite Catering.

Venues Inventory

View details about linked recipes managed with ¶¶ÒõVenues Inventory (XVI).

Allergens

Define the allergen content of the product.

Appearance

Configure the appearance of the button that represents the product on POS menus, including:

  • A button caption that order takers can easily understand.

  • The button background color and caption text color.

  • The image or brand logo to display on the button.

Availability

Define availability settings for the product by site and order source.

Build

Configure product build settings including bundle components and modifier collections.

Conversion

Kitchen

Define kitchen settings for a product, including:

  • Kitchen Routing based on routing categories and/or order destinations.

  • Alternate naming for the product when identified on kitchen displays and grill tickets.

  • Product ingredients to display in the Ingredient Summary Pane of kitchen displays.

Nutrition

Add nutrition information about a product.

Price

  • Define how the product is priced in different situations, including Price Points.

  • Define pricing rules based on certain conditions, such as order source and time period.

Voice

Define product settings for voice ordering.

Weight

Define how the product weight is captured at the POS.