Ordering Options
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From the Ordering Options page of the Product List editor, define general ordering options for a product, including:
Require the order taker to specify a quantity when the product is added to an order.
Add the product quantity to the聽Item Count聽of the order.
Define the customization options for the product.
Specify the guest count for the product.
Specify if the product is available for discounts.
Define settings related to product returns.
Specify the external identifier for the product that is used by external third-party services.
Quantity
To enable the quantity prompt for a product:
From the Ordering Options page, locate the Quantity section.
Toggle Prompt for Quantity to On to enable the quantity prompt.
Item Count
The Item Count on customer receipts and sales reports indicates the number of items included in an order.
To include a product in the Item Count when it is added to an order:
From the Ordering Options page, locate the Item Count section.
Toggle Include in Item Count to On to include the product in the item count.
In the Include In Item Count Value field, type the quantity to add to the item count when this product is added to an order.
Use the +/- buttons to adjust the value as needed.
Modification
To define customization options for a product:
From the聽Ordering Options聽page, locate the聽Modification听蝉别肠迟颈辞苍.
From the Modify Item dropdown, select the desired option:
Option
Description
Use Company Preference
(Default) Use the Modify Items After Adding setting defined in the Company and/or Site Preferences editors.
Modify On Add
Automatically open the modifier menu when the product is added to an order.
Do Not Modify
Do NOT automatically open the modifier menu when the product is added to an order.
Guest Count
The Guest Count indicates the number of guests to associate with an order when this product is added to an order.
To define the Guest Count for a product:
From the Ordering Options page, locate the Guest Count section.
In the Guest Count field, type the number of guests to associate with an order when this product is added to an order.
Use the +/- buttons to adjust the value as needed.
Discounts
To indicate if a product is eligible for discounts:
From the Ordering Options page, locate the Discounts section.
Toggle Allowed for Discounts to the appropriate value:
On - The product is eligible for discounts. A discount can be applied to this product when both the Product and the Discount are added to the order per site.
Off - The product is NOT eligible for discounts.
Returns
From the Returns section of the Ordering Options page, define settings related to product returns:
Setting | Description |
|---|---|
Allow Product Returns | From the dropdown, select the applicable option:
|
The following field is only available when Always is selected for Allow Product Returns: | |
Require Reason Code for Item Returns | Toggle On to require the user to provide a reason for the return. A reason code is captured to determine if the exchanged product is returned to inventory. Toggle Off to NOT require the user to provide a reason for the return. |
External Identifiers
External identifiers are product references used by external third-party services.
To define an external identifier for a product:
From the Ordering Options page, locate the External Identifiers section.
Select Create.
In the External Identifier field, type the external ID.
Valid values:
Alphanumeric characters (hyphen and underscore are supported)
Maximum of forty (40) characters
Case-sensitive
From the lower-right of the Create window, select Done.