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Add Payment

抖阴Cloud Portal 鈫� 4-Dot Menu 鈫� Suite Catering 鈫� Orders 鈫� Order List

To add a payment to an order:

  1. Navigate to the Suite Catering Orders area.

  2. From the Order List, open the order in one of the following ways:

    • From the Order Number column, directly select the order number link, or

    • Select the checkbox to the left of the order number link and then from the Actions dropdown select Edit.

  3. From the menu on the left, select Payments.

  4. From the upper-right of the Payments area, select Add Payment.

  5. On the Add Payment popup, use the Payment Type dropdown to select a payment type.

    • For more information, see Configure Payment Type.

    • If Payment Method in the Payment Method area is set to Not Selected, Payment Type on this popup is set to Credit Card by default; if Payment Method in the Payment Method area is set to a payment type, Payment Type on this popup inherits it.

  6. In the Amount field, type the amount to pay.

    • Alternatively, select the Pay All link to pay off the balance.

    • If an order contains ADO, EDO, or par stock items and lacks a payment record, a payment of $0 can still be added when the order total is $0.

  7. In the Tip field, type the tip to pay.

  8. In the Notes field, type remarks on this payment.

  9. Provide payment Information.

    • Credit card:

      • Use the Credit Card dropdown to select a saved credit card. Expired cards are not selectable.

      • Alternatively, select Pay by a New Card to add a new card. For details about how to add a new credit card, see Add Credit Card.

      • If needed, toggle Save This Card to Yes to save the new card to the account. This toggle is not visible for temporary guest orders.

    • Gift card:

      • Use the Gift Card dropdown to select a saved gift card.

      • Alternatively, select Pay by a New Card to add a new card. For more information, see Add Gift Card.

      • If needed, toggle Save This Card to Yes to save the new card to the account. This toggle is not visible for temporary guest orders.

      • If needed, select Balance Inquiry and type the PIN when prompted to check the gift card balance.

  10. From the lower-right area of the Add Payment popup, select Authorize or Capture for credit card payments, Process for gift card payments, or Finalize for other payment types.

    • The Authorize button is hidden if:

      • a PRE-AUTH payment record already exists;

      • or Enable SCP Pre-Auth in Ordering Settings is toggled to No. For more information, see Configure Ordering Settings.

    • If the payment type is set to Gift Card, type PIN when prompted.

    • If a credit card expires before the event starts, capturing a payment is allowed, but authorizing it is not.

    • Authorized payments are not actually made, but only the corresponding amounts are frozen.

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