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3.9.68-x

2024-08-09 | 3.9.68-2 Cloud POS

The information provided below includes the user experience, process workflow, and infrastructure improvements and updates for this production version of POS Ordering API and UI.

Refer to Change Tickets: CHANGE-10059, CHANGE-10101, CHANGE-10104, CHANGE-10150, CHANGE-10155, CHANGE-10193, CHANGE-10229, CHANGE-10230, CHANGE-10261, CHANGE-10294, and CHANGE-10309 when speaking with a Team Member about this release.

Biometric Authentication

Related Tickets: POS-3569, POS-3570, POS-49608, POS-49664.

The Ordering application leverages Biometric Authentication to facilitate the login process and enhance security. The use of Biometric Authentication helps prevent employees from sharing PINs and reduces the reliance on badges and MSR cards.

For more information, see Biometric Authentication.

Application Improvements

POS-40567

Pay Out Tips

Improved Pay Out Tip process to ensure that once employee tips are paid for an order, the order does not appear on a subsequent Pay Tips Report.

POS-43533

Close Drawer Popup

This update enables the user to override / bypass the Close Drawer popup while the physical drawer is open. This allows the user to access POS functions while the physical drawer is open and perform a drawer count.

Company/Site Preferences

The following setting is located on the Ordering Application → Drawer section of Company / Site Preferences:

  • Allow to dismiss Close Drawer popup - Toggle On to allow the user to override / bypass the Close Drawer popup while the physical drawer is open.

Role Permission

  • Dismiss Close Drawer popup (Drawer.Close.Dismiss)

POS-44806, POS-49568

Tip Method by Pay Type / Destination

The POS is updated to consume Data Management settings to support Tip Method by Payment Type / Destination.

Payment Type Configuration

The following settings are located on the General page of the Payment Type editor:

When Allow Tip is toggled On, the following settings are available:

  • Tip Method - From the dropdown, select the preferred point in the payment process to add tips to an order.

  • Tip Method Destination Override - Toggle On to assign a different tip method to specific order destinations.

POS-46343

Edit Table Locations

For Table Service sites, opening other menu items removes the Edit Table Locations button, as expected.

POS-46766

Bar Tabs

If an OCU device that is configured to capture tips is unavailable when a bar tab is closed at the POS, the "No Tip" selection is now automatically applied and the bar tab is closed as expected.

If the user manually cancels the tip capture flow, the PREAUTH transaction is no longer voided.

POS-47479

Employee Audit Report

Employees with an Active Status in Cloud Staff with an Effective Date that matches the current business date are now available for selection on the Employee Audit Report.

POS-47896

Split Orders

When a discount is applied to a product on a split order, and the product quantity is greater than one (1), the product quantity displayed on the kitchen display is updated as expected.

POS-48408

FreedomPay Integration

This update resolves an "auth_reference_id is required" message that appeared when the user added a tip, and then attempted to tender an order using the card-on-file (COF).

POS-48556, POS-49567, POS-49569, POS-49718

Payment Type Access

Ability to restrict specific payment types through use of roles—restricted payment types require approval to accept. For configuration information, see Data ManagementBack Office SettingsPaymentsPayment TypeRoles.

POS-48557, POS-49633, POS-49706

Menu Access

Ability to restrict access to certain Menus from the Order Entry view through use of roles—restricted menus require approval to view. For configuration information, see Data managementOrdering SettingsMenu LayoutMenuRoles.

POS-48734

FreedomPay Integration

Payment card brands are displayed on the respective payment type button on the Tender screen as expected.

POS-48824

Employee Passwords

With this update, it is no longer required to assign a password to employee records in Cloud Staff in order for the employees to be available at the POS.

POS-48905

Suite Catering

This update addresses a reported incident where items entered at the POS were missing in Suite Catering.

To exit the Order Entry screen in a Table Service Restaurant environment, the user is now required to either Save or Cancel updates to the current order.

POS-49002

FreedomPay Integration

When updating an order with a post payment tip, the tip amount is now displayed to the user while the transaction is processing rather than the order total.

POS-49180

Print System

Updated pos-printing to resolve reported incidents of a “Failed to stop spooler” message that appeared during EOD.

POS-49202

Logo Images

For backwards compatibility and to ensure product and company logos are printed as expected, the image processing library is updated.

POS-49234

Verifone Payment Devices

With this update, a session now starts when the Credit button is selected, regardless of customer loyalty check-in status.

Prior to this update, a session started when the Apply Tip button was selected.

This update reduces the overall transaction processing time.

POS-49256

FreedomPay Integration

This update resolves an "order_number is required" message that appeared when the user attempted to tender an order using the card-on-file (COF).

POS-49286

WEB-SRM Integration

The following updates were implemented for certification with the WEB-SRM service.

When an order is Voided with an Unpaid reason code:

  • A Void customer receipt is not printed regardless of the Delivery Method.

  • If Delivery Method is set to Prompt, the Delivery Method window does not open.

POS-49348

Verifone Payment Devices

Available Bluetooth devices are now only listed once in the BT Modal as expected.

POS-49361

Product Returns / Exchanges

With this update, the Refund operation is now disabled when all items on the current order are either returned or exchanged.

POS-49372

Product Returns / Exchanges

The Cash Expected value on the SDR report is now updated accordingly after a Product Return is processed,

POS-49373

Verifone Integration

This update resolves a synchronization issue. Last transaction (last_tran) processing and orderStart events now occur in the expected sequence.

POS-49376

Verifone Payment Devices

When a low battery error (59068) is received from Verifone, a Low Battery Notification is now displayed to the user.

The Low Battery Notification prompts the user to charge the payment device battery and use a different device to continue payment processing.

POS-49459

Kitchen Printers

Added the ability to delay the printing of kitchen chits for orders with a future Pickup Date/Time. When configured, the kitchen chit is printed in accordance with the defined Kitchen Lead Time for Future Orders.

Company/Site Preferences

The following setting is located in the Ordering Application → Kitchen Settings section of Company/Site Preferences:

  • Delay Sending Future Orders to Kitchen - This toggle determines if a kitchen chit is immediately printed when an order is received with a future Pickup Date/Time.

Kitchen Printer Settings

To configure the Delay Sending Future Orders to Kitchen setting for a specific printer, see the Kitchen Printing Settings section of the Printer Options page of the Peripherals editor.

POS-49549, POS-49550

Verifone Payment Devices

This update resolves a communication issue that was encountered when using a Verifone payment device with Bluetooth and the following configuration:

  • Enable Swipe Ahead: On

POS-49556

Item Void Triggering Event

When Item Sent to Kitchen is selected as an Item Void Triggering Event in Company/Site Preferences, Deleted items are now printed on "Updated Order" chits as expected.

POS-49560

DT Vision Service Points

With this update, vehicle icons are now displayed to represent the vehicles that are detected at service points by the DT Vision service.

POS-49587

Online Orders

If an online order includes a variant product of a bundle component, the variant product is included in the order details on the Tender screen.

POS-49608, POS-49664

Biometric Authentication

This update to the Biometric Authentication feature enables the user to clear biometric data from a POS terminal.

It may be necessary to clear biometric sensor data from storage to resolve a conflict related to user authentication.

New Function

The following function is now available from the Functions column of the Functions screen:

  • Clear Biometric Sensor Data - Select this function to delete biometric data from local storage on the POS terminal.

Role Permission

  • Biometric.Clear - When enabled, the Clear Biometric Sensor Data function is available to the user on the Functions screen.

POS-49620, POS-49733

Updated Kitchen Order Print Method

The POS is updated to support the following kitchen printing option:

  • Print Modified Items - When new child items / modifiers are added to an order, their respective parent item is marked as modified and resent to the kitchen.

    This option is only available when Print New Content is selected as the Updated Kitchen Order Print Method.

Configure the Updated Kitchen Order Print Method from the Ordering Application → Kitchen Settings section of Company/Site Preferences.

POS-49627

Service Points and Destinations

If only one (1) destination is allowed / active when the user checks in an order from a service point, the destination is now automatically assigned to the order without prompting the user.

POS-49630

Kitchen Printing

When the user selects Send/Pay and accesses the Tender screen directly from the Order Information screen, a kitchen chit now prints for the order as expected.

POS-49643

Biometric Authentication

If the Biometric Authentication feature is not enabled in Data Management, the related My Settings option is now removed from the POS.

POS-49706

Online Orders

If an online order is submitted without the required customer information, the order information options are now displayed as expected when the order is paid.

The payment options provided on the Tender screen respect the terminal scheme configuration.

POS-49726

Modifier Quantities

This update resolves an issue with the POS displaying modifiers with a negative quantity. This issue was encountered on POS versions 3.8.80-31 and 3.8.80-35.

When the user converts an item to a different size, the selected modifiers and their respective quantities are now carried over and displayed as expected.

POS-49736

Reprint Receipt

This update resolves a printer spooler error that was generated for the primary and the backup printer when the user attempted to reprint an order receipt.

POS-49747

Reprint Receipt

This update resolves a printer spooler error that was generated for the primary and the backup printer when the user attempted to reprint an order receipt.

POS-49750

Sign-In Method

The XPOS respects the configured Sign-In Method for Combo.

POS-49752

Pickup/Online Orders

Improved XOO and XPOS communication of product ids, to streamline pickup orders.

POS-49756, POS-49777, POS-49791, POS-49795

Technical Improvement

Technical improvements for internal processes and services.

POS-49816

Table Tent Entry

When an order destination requires a table tent and the user specifies a Table Tent value when prompted, the Tender Screen now displays the valid payment types on the Tender screen as expected.

POS-49845

Technical Improvement

Updated wep-app-kit to 1.0.235.