Refund Payment
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It is only possible to refund credit card and gift card payments in the Paid state for orders in the Open, Saved, or Committed state.
To refund a payment:
Navigate to Suite Catering Order List.
From the Order List, open the order in one of the following ways:
From the Order Number column, directly select the order number link, or
Select the checkbox to the left of the order number link and then from the Actions dropdown select Edit.
From the menu on the left, select Payments.
Select the order in one of the following ways:
Directly from the Orders List, or
From the menu on the left, select Payments.
From the Payments area, select the checkbox to the left of a paid credit card or gift card payment record.
From the upper-left of the Payments List, select Refund.
Only one payment can be refunded at a time.
A payment of $0 is also eligible for a refund.
From the Confirm popup, select Yes.
Alternatively, select Cancel.