Pre-Authorization
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To validate the credit cards assigned to orders:
Navigate to Suite Catering Orders List.
From the Orders List, locate the order(s), then to the left of the order(s), select the order checkbox(es).
From the top of the Order List, use the Actions dropdown to select Pre-auth.
From the Pre-auth menu, select $0 or Order Total Amount.
$0 verifies the credit card's validity without charging any amount. Excludes orders in the purged, closed, or void state, orders without assigned credit card, orders with expired cards, and orders with prior pre-auths in the last 5 days.
Order Total Amount pre-authorizes the full order price 4 days (96 hours) before the sales start time for orders in open/saved states with a valid credit card and items. Excludes committed orders, POS-created orders, $0 total orders, orders with a expired card or a card expiring before the event, partially/fully paid orders before commit to POS, orders pre-auth’d with a different card, and orders with prior pre-auths in the last 5 days.
Note
This option is hidden if Enable SCP Pre-Auth in Ordering Settings is toggled to No. For more information, see Configure Ordering Settings.
From the Pre-Auth Summary popup, select either Back or View Details.
Back returns to the order list.
View Details opens the Pre-Auth History.
An email with the pre-auth history report is sent to your email address.