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Order Explorer

¶¶ÒõCloud Portal → 4-Dot Menu → Reports → Order Explorer

Use Order Explorer to lookup and view specific orders to:

  • Gain context over a customer-reported issue.

  • Research potentially problematic transactions.

  • Email copies of order receipts to a customer or other party.

Parameters

Submit the following parameters to lookup the order(s).

Sites

From the Site Selector, select the sites to search.

Calendar

Select the calendar icon Calendar_Icon.png to select the period/dates to search.

Search

Search for a specific order, payment card, or table number:

  1. From the dropdown, select the type of order information to locate.

  2. In the provided field, type the specific order information.

Select Submit to view a list of orders that meet the search criteria.

To view details about a specific order, select the order from the list.

Email Customer Receipt

To email a customer receipt:

  1. Select the order from the list.

  2. ³§±ð±ô±ð³¦³ÙÌýEmail Receipt.

  3. In the provided field, type the recipient's email address. If this information is already captured, this field is automatically populated.

  4. ³§±ð±ô±ð³¦³ÙÌýSend.